Advanced Hunting Opens Briefly, then goes blank
Hi,
I have an issue in Advanced Hunting where the portal will open up briefly, but then go blank.
This has been happening since Wednesday for me and raised a ticket (#2405090050000419) with Microsoft for this on Thursday AM, but have yet to get a response and just sits at, ‘A support agent is being assigned to your request’.
I have tried accessing the AH area in Private Mode, via Chrome (Edge is my main browser) and clearing cache, but still no joy. I also disabled Dark Mode to see if that was the issue, as I know that Dark Mode does cause visibility issues in the XDR portal (especially when attempting to preview emails when investigating emails)
This has also been noted by a user on Twitter
This isn’t affecting other users in my tenant (based in UK) as they are still able to access the AH area without issue.
We also haven’t yet enabled the Unified SIEM/XDR as yet, so that isn’t the issue. If if it was, the issue is still only affecting my account, and no one else who has access to that area.
Should be noted that they rarely use AH, so wouldn’t have as many previously open AH tabs as I normally always do. I believe that I had approx. 10 or so tabs open for various queries I was looking up or creating.
I am still able to access the Custom Detection Rules section which sits underneath that link without issue.
This means that I am completely unable to run any AH queries currently, which is an issue.
Hi, I have an issue in Advanced Hunting where the portal will open up briefly, but then go blank. This has been happening since Wednesday for me and raised a ticket (#2405090050000419) with Microsoft for this on Thursday AM, but have yet to get a response and just sits at, ‘A support agent is being assigned to your request’.I have tried accessing the AH area in Private Mode, via Chrome (Edge is my main browser) and clearing cache, but still no joy. I also disabled Dark Mode to see if that was the issue, as I know that Dark Mode does cause visibility issues in the XDR portal (especially when attempting to preview emails when investigating emails) This has also been noted by a user on Twitter This isn’t affecting other users in my tenant (based in UK) as they are still able to access the AH area without issue. We also haven’t yet enabled the Unified SIEM/XDR as yet, so that isn’t the issue. If if it was, the issue is still only affecting my account, and no one else who has access to that area. Should be noted that they rarely use AH, so wouldn’t have as many previously open AH tabs as I normally always do. I believe that I had approx. 10 or so tabs open for various queries I was looking up or creating.I am still able to access the Custom Detection Rules section which sits underneath that link without issue. This means that I am completely unable to run any AH queries currently, which is an issue. Read More