Cannot install addon – unexpected error
See version information below. I launched as admin, and as not admin. Nothing I could do would work. It would start download and at about a third each time it would fail.
Log file output:
—
(Apr 20, 2024 22:00:22) # Today’s Date:
(Apr 20, 2024 22:00:22) Apr 20, 2024 22:00:22 -0500
(Apr 20, 2024 22:00:22)
(Apr 20, 2024 22:00:22) Starting Add-On Installer
(Apr 20, 2024 22:00:22) System Info
(Apr 20, 2024 22:00:22) OS: Windows Version 10.0 (Build 22631)
(Apr 20, 2024 22:00:22) Arch: amd64
(Apr 20, 2024 22:00:22) Language: ja_JP
(Apr 20, 2024 22:00:22) Release Description: R2024a Update 1
(Apr 20, 2024 22:00:22) Installer’s Build Number: 24.1.0.2568132
(Apr 20, 2024 22:00:22) Session key: 52678390-7d09-4970-8dd5-77d4ef98a1b5
(Apr 20, 2024 22:00:23) Proxy host & port are not active
(Apr 20, 2024 22:00:23) Proxy username & password are not active
(Apr 20, 2024 22:00:23) Proxy validation is successful.
(Apr 20, 2024 22:00:23) C:Program FilesMATLABR2024a is writeable
(Apr 20, 2024 22:00:23) Write permissions validation is successful.
(Apr 20, 2024 22:00:23) Starting download of product meta data
(Apr 20, 2024 22:00:24) Finished downloading product meta data
(Apr 20, 2024 22:00:27) Product data validation is successful.
(Apr 20, 2024 22:00:27) MATLAB detection validation is successful.
(Apr 20, 2024 22:00:27) Install Root: C:Program FilesMATLABR2024a
(Apr 20, 2024 22:00:28) 1%
(Apr 20, 2024 22:00:28) 4%
(Apr 20, 2024 22:00:29) 5%
(Apr 20, 2024 22:00:29) 10%
(Apr 20, 2024 22:00:29) 13%
(Apr 20, 2024 22:00:29) 15%
(Apr 20, 2024 22:00:30) 17%
(Apr 20, 2024 22:00:31) 21%
(Apr 20, 2024 22:00:31) 24%
(Apr 20, 2024 22:00:32) 25%
(Apr 20, 2024 22:00:32) 27%
(Apr 20, 2024 22:00:32) 予期せぬ問題が発生しました。<br>インストーラーの再実行をお試しください。<br><br>ヘルプについては、こちらの <a HREF="https://www.mathworks.com/pi_suoe_uai_R2024a_win64">MATLAB Answer</a> を参照してください。<br>Package cannot be read or empty.
(Apr 20, 2024 22:00:38) Exiting with status -2
(Apr 20, 2024 22:00:38) End – UnsuccessfulSee version information below. I launched as admin, and as not admin. Nothing I could do would work. It would start download and at about a third each time it would fail.
Log file output:
—
(Apr 20, 2024 22:00:22) # Today’s Date:
(Apr 20, 2024 22:00:22) Apr 20, 2024 22:00:22 -0500
(Apr 20, 2024 22:00:22)
(Apr 20, 2024 22:00:22) Starting Add-On Installer
(Apr 20, 2024 22:00:22) System Info
(Apr 20, 2024 22:00:22) OS: Windows Version 10.0 (Build 22631)
(Apr 20, 2024 22:00:22) Arch: amd64
(Apr 20, 2024 22:00:22) Language: ja_JP
(Apr 20, 2024 22:00:22) Release Description: R2024a Update 1
(Apr 20, 2024 22:00:22) Installer’s Build Number: 24.1.0.2568132
(Apr 20, 2024 22:00:22) Session key: 52678390-7d09-4970-8dd5-77d4ef98a1b5
(Apr 20, 2024 22:00:23) Proxy host & port are not active
(Apr 20, 2024 22:00:23) Proxy username & password are not active
(Apr 20, 2024 22:00:23) Proxy validation is successful.
(Apr 20, 2024 22:00:23) C:Program FilesMATLABR2024a is writeable
(Apr 20, 2024 22:00:23) Write permissions validation is successful.
(Apr 20, 2024 22:00:23) Starting download of product meta data
(Apr 20, 2024 22:00:24) Finished downloading product meta data
(Apr 20, 2024 22:00:27) Product data validation is successful.
(Apr 20, 2024 22:00:27) MATLAB detection validation is successful.
(Apr 20, 2024 22:00:27) Install Root: C:Program FilesMATLABR2024a
(Apr 20, 2024 22:00:28) 1%
(Apr 20, 2024 22:00:28) 4%
(Apr 20, 2024 22:00:29) 5%
(Apr 20, 2024 22:00:29) 10%
(Apr 20, 2024 22:00:29) 13%
(Apr 20, 2024 22:00:29) 15%
(Apr 20, 2024 22:00:30) 17%
(Apr 20, 2024 22:00:31) 21%
(Apr 20, 2024 22:00:31) 24%
(Apr 20, 2024 22:00:32) 25%
(Apr 20, 2024 22:00:32) 27%
(Apr 20, 2024 22:00:32) 予期せぬ問題が発生しました。<br>インストーラーの再実行をお試しください。<br><br>ヘルプについては、こちらの <a HREF="https://www.mathworks.com/pi_suoe_uai_R2024a_win64">MATLAB Answer</a> を参照してください。<br>Package cannot be read or empty.
(Apr 20, 2024 22:00:38) Exiting with status -2
(Apr 20, 2024 22:00:38) End – Unsuccessful See version information below. I launched as admin, and as not admin. Nothing I could do would work. It would start download and at about a third each time it would fail.
Log file output:
—
(Apr 20, 2024 22:00:22) # Today’s Date:
(Apr 20, 2024 22:00:22) Apr 20, 2024 22:00:22 -0500
(Apr 20, 2024 22:00:22)
(Apr 20, 2024 22:00:22) Starting Add-On Installer
(Apr 20, 2024 22:00:22) System Info
(Apr 20, 2024 22:00:22) OS: Windows Version 10.0 (Build 22631)
(Apr 20, 2024 22:00:22) Arch: amd64
(Apr 20, 2024 22:00:22) Language: ja_JP
(Apr 20, 2024 22:00:22) Release Description: R2024a Update 1
(Apr 20, 2024 22:00:22) Installer’s Build Number: 24.1.0.2568132
(Apr 20, 2024 22:00:22) Session key: 52678390-7d09-4970-8dd5-77d4ef98a1b5
(Apr 20, 2024 22:00:23) Proxy host & port are not active
(Apr 20, 2024 22:00:23) Proxy username & password are not active
(Apr 20, 2024 22:00:23) Proxy validation is successful.
(Apr 20, 2024 22:00:23) C:Program FilesMATLABR2024a is writeable
(Apr 20, 2024 22:00:23) Write permissions validation is successful.
(Apr 20, 2024 22:00:23) Starting download of product meta data
(Apr 20, 2024 22:00:24) Finished downloading product meta data
(Apr 20, 2024 22:00:27) Product data validation is successful.
(Apr 20, 2024 22:00:27) MATLAB detection validation is successful.
(Apr 20, 2024 22:00:27) Install Root: C:Program FilesMATLABR2024a
(Apr 20, 2024 22:00:28) 1%
(Apr 20, 2024 22:00:28) 4%
(Apr 20, 2024 22:00:29) 5%
(Apr 20, 2024 22:00:29) 10%
(Apr 20, 2024 22:00:29) 13%
(Apr 20, 2024 22:00:29) 15%
(Apr 20, 2024 22:00:30) 17%
(Apr 20, 2024 22:00:31) 21%
(Apr 20, 2024 22:00:31) 24%
(Apr 20, 2024 22:00:32) 25%
(Apr 20, 2024 22:00:32) 27%
(Apr 20, 2024 22:00:32) 予期せぬ問題が発生しました。<br>インストーラーの再実行をお試しください。<br><br>ヘルプについては、こちらの <a HREF="https://www.mathworks.com/pi_suoe_uai_R2024a_win64">MATLAB Answer</a> を参照してください。<br>Package cannot be read or empty.
(Apr 20, 2024 22:00:38) Exiting with status -2
(Apr 20, 2024 22:00:38) End – Unsuccessful add-on unknown error MATLAB Answers — New Questions