Can’t edit anything with 365 downloaded from OneDrive
Dear clever ones
I’m a very basic user of MS365. I’ve used it a long time and I’ve been happy with it. Until now:
I bought another laptop to use at my other home. And let me start by saying, that I always use Free space when I change apartments.
I have no problems with my original laptop, but I see both of them as users when I sign into MCStore. I’ve used succesfully both until July.
Before July I suddenly started having messages on top of Word files saying something like my order ends 3 July. I ignored it as my 365 order end in December (checked it). Nothing happened with my first laptop. But on second laptop I no longer can edit any files (all of them on OneDrive).
I even bought family-365 thinking maybe that’s it. No help.
I used to application fix, I downloaded desktop version again. No help.
The files are not marked as read-only.
I tried downloading the file on my laptop and opened it from there. No help.
On the word file itself it says that I need to sign in (I AM signed in and that it doesn’t work because cach is outdated (sorry, trying to translate). I’ve emptied it as far as I knew. No help.
MS doesn’t seem to have a real person support – at least not im my country. It was easy to pay for 365, but the dratted thing doesn’t work and I’m out of my wits with this.
Please, please, help me!
Carlotta
Dear clever ones I’m a very basic user of MS365. I’ve used it a long time and I’ve been happy with it. Until now:I bought another laptop to use at my other home. And let me start by saying, that I always use Free space when I change apartments.I have no problems with my original laptop, but I see both of them as users when I sign into MCStore. I’ve used succesfully both until July.Before July I suddenly started having messages on top of Word files saying something like my order ends 3 July. I ignored it as my 365 order end in December (checked it). Nothing happened with my first laptop. But on second laptop I no longer can edit any files (all of them on OneDrive).I even bought family-365 thinking maybe that’s it. No help.I used to application fix, I downloaded desktop version again. No help.The files are not marked as read-only.I tried downloading the file on my laptop and opened it from there. No help.On the word file itself it says that I need to sign in (I AM signed in and that it doesn’t work because cach is outdated (sorry, trying to translate). I’ve emptied it as far as I knew. No help.MS doesn’t seem to have a real person support – at least not im my country. It was easy to pay for 365, but the dratted thing doesn’t work and I’m out of my wits with this.Please, please, help me!Carlotta Read More