Hi,

i have had to restore an ios device and enroll back onto intunes. this is done via apple configurator to apple business manager and subsequently onto intunes via enrollment tokens. the problem is i want to restore the device from a previous backup which then resets the device all over. and the intune data from that backup is not valid as the device was deleted on intunes during that period. it seems easy but this is proving difficult. i have followed these steps however these options are working for me Back up and restore iOS/iPadOS – Microsoft Intune | Microsoft Learn

i tried downloading company portal and logging in – it finds my details and devices however when it goes to sync with intunes to confirm device settings – it just hangs. there is ‘some’ communication as i can see the device in the device overview screen. but it says ‘not evaluated’ any help appreciated. thank you in advance

​Hi,i have had to restore an ios device and enroll back onto intunes. this is done via apple configurator to apple business manager and subsequently onto intunes via enrollment tokens. the problem is i want to restore the device from a previous backup which then resets the device all over. and the intune data from that backup is not valid as the device was deleted on intunes during that period. it seems easy but this is proving difficult. i have followed these steps however these options are working for me Back up and restore iOS/iPadOS – Microsoft Intune | Microsoft Learni tried downloading company portal and logging in – it finds my details and devices however when it goes to sync with intunes to confirm device settings – it just hangs. there is ‘some’ communication as i can see the device in the device overview screen. but it says ‘not evaluated’ any help appreciated. thank you in advance  Read More

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