We added the champion management platform app  to the tenant, and now have a champions team. We’ve got the leaders list working etc, but when we send a user to claim their digital badge, it asks them to ‘accept’ then the next prompt says (see pic below).

The badges are included in the Digital Badge Assets library. Only one owner was able to add the badge when we first started and from then on no-one else can. So we’ve had one success.

No-one knows how to fix this here. We’ve tried adding owners/members, removing them etc.

Has someone got some advice or do you know where I can get support for this?

Thank you 🙂

​We added the champion management platform app  to the tenant, and now have a champions team. We’ve got the leaders list working etc, but when we send a user to claim their digital badge, it asks them to ‘accept’ then the next prompt says (see pic below). The badges are included in the Digital Badge Assets library. Only one owner was able to add the badge when we first started and from then on no-one else can. So we’ve had one success. No-one knows how to fix this here. We’ve tried adding owners/members, removing them etc.Has someone got some advice or do you know where I can get support for this?Thank you 🙂   Read More

​