Changing No of days for sending email to end users caused re-generating notification again.
Hi All,
We have couple of compliance polices setup in Intune and we required to increase “Send email to end user” under actions for noncompliance from 1 day to 3 days temporarily. However, it caused to resend notification to all non-complaint devices at the moment and as a result it has opened duplicate IT service tickets as we setup open a new case whenever end user get a notification.
Now, I am wondering how we could bypass regenerating this notification when we change the notification setting back to 1 day again.
I would appreciate the help if anyone come across this or know this behavior in Intune.
Below is the image for notification setting we changed:
Thanks in advance,
Dilan
Hi All, We have couple of compliance polices setup in Intune and we required to increase “Send email to end user” under actions for noncompliance from 1 day to 3 days temporarily. However, it caused to resend notification to all non-complaint devices at the moment and as a result it has opened duplicate IT service tickets as we setup open a new case whenever end user get a notification. Now, I am wondering how we could bypass regenerating this notification when we change the notification setting back to 1 day again. I would appreciate the help if anyone come across this or know this behavior in Intune. Below is the image for notification setting we changed: Thanks in advance,Dilan Read More