Hello 

Please i need your help on this issue.

One of our users is unable to use Copilot in Teams. The user is properly licensed and Copilot was previously working until a few days ago. Also the transcript option is not available in meetings.

We’ve performed the following troubleshooting steps:

– Restart both Teams and the Computer

– Confirmed Teams Meeting Policies in the admin center

– Reinstall Teams on the device using the teams bootstrapper

– Clear Teams cache from AppData

Could you please guide us on further steps to take?

​Hello Please i need your help on this issue. One of our users is unable to use Copilot in Teams. The user is properly licensed and Copilot was previously working until a few days ago. Also the transcript option is not available in meetings. We’ve performed the following troubleshooting steps: – Restart both Teams and the Computer- Confirmed Teams Meeting Policies in the admin center- Reinstall Teams on the device using the teams bootstrapper- Clear Teams cache from AppData Could you please guide us on further steps to take?  Read More

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