This might not be the place for this regarding MRD and AVD, but I have one M1-based Apple laptop that I can logon to the Army desktop fine, but on an intel-based machine (macOS 13.6.7, MRD 10.9.8) I get an error 2604 at the login screen after punching in my pin. If this is dealt with somewhere else a simple referral will be fine, but I have not seen this issue on any Army or Microsoft support boards or troubleshooting guides.

And after this it MRD gives a message “Error: MSAL failed to acquire claims token – Network infrastructure failed.”

​This might not be the place for this regarding MRD and AVD, but I have one M1-based Apple laptop that I can logon to the Army desktop fine, but on an intel-based machine (macOS 13.6.7, MRD 10.9.8) I get an error 2604 at the login screen after punching in my pin. If this is dealt with somewhere else a simple referral will be fine, but I have not seen this issue on any Army or Microsoft support boards or troubleshooting guides. And after this it MRD gives a message “Error: MSAL failed to acquire claims token – Network infrastructure failed.”  Read More

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