Recently I’ve come across a very weird issue within Intune and Entra ID. We use Enterprise Mobility + Security E3 for all users that will be enrolling devices to Intune. Our organizations devices setting within Entra is set to Allow all users to register devices, and have up to 50 devices per user.

During initial setup for their IOS profiles, I used a test account with Microsoft Business standard license and Enterprise Mobility + Security E3. I was able to enroll the iPhone to Intune, and register the device by logging into the company portal app with no issues.

However, now that testing is complete, I started working with some of the management team to get their devices setup. Our first test user has enrolled the phone successfully to Intune, but when they login to company portal, the device does not register to their Entra account. I have verified they have the Microsoft Business standard license and Enterprise Mobility + Security E3. I even had them test using a personal device, and this is not registering to their profile either.

I am at a complete loss. It is important we get device registration working as we are wishing to use Conditional access to restrict non-registered devices from accessing O365 applications. Any help or guidance is greatly appreciated.

​Recently I’ve come across a very weird issue within Intune and Entra ID. We use Enterprise Mobility + Security E3 for all users that will be enrolling devices to Intune. Our organizations devices setting within Entra is set to Allow all users to register devices, and have up to 50 devices per user. During initial setup for their IOS profiles, I used a test account with Microsoft Business standard license and Enterprise Mobility + Security E3. I was able to enroll the iPhone to Intune, and register the device by logging into the company portal app with no issues. However, now that testing is complete, I started working with some of the management team to get their devices setup. Our first test user has enrolled the phone successfully to Intune, but when they login to company portal, the device does not register to their Entra account. I have verified they have the Microsoft Business standard license and Enterprise Mobility + Security E3. I even had them test using a personal device, and this is not registering to their profile either. I am at a complete loss. It is important we get device registration working as we are wishing to use Conditional access to restrict non-registered devices from accessing O365 applications. Any help or guidance is greatly appreciated.  Read More

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