MacOS Teams screen share is blank
We have a user when they screenshare in Teams for Mac the other participates see a blank screen. It was working fine previously. Worked once when screensharing directly instead of initiating a call and then sharing, however this is now showing a blank screen on sharing too.
Sonoma 15.0 (24A5279h)
Latest version of New Teams
Confirmed that the screensharing permissions are enabled in the Mac settings
Confirmed screen sharing is enabled in Teams admin center as no other user has this issue
Cleared the Teams cache
App has been deleted and reinstalled
Signed out and back in
Tested Desktop app as well as Web Teams app both showing the same blank screen to others in the call
(Cropped out personal details)
We have a user when they screenshare in Teams for Mac the other participates see a blank screen. It was working fine previously. Worked once when screensharing directly instead of initiating a call and then sharing, however this is now showing a blank screen on sharing too. Sonoma 15.0 (24A5279h)Latest version of New TeamsConfirmed that the screensharing permissions are enabled in the Mac settingsConfirmed screen sharing is enabled in Teams admin center as no other user has this issueCleared the Teams cacheApp has been deleted and reinstalledSigned out and back inTested Desktop app as well as Web Teams app both showing the same blank screen to others in the call(Cropped out personal details) Read More