Microsoft Azure Information Protection Uninstall Issue

Did a bit of digging to the failures and saw we had multiple newer versions installed 2.14.90.0, 2.16.73.0, 2.16.79.0, 2.17.66.0

Did a bit more digging and saw that Windows Update has been updating some but not all.

I tried to download the newer versions so I could package then send the uninstall but not all are there to download.

I then went down the GUID to uninstall them which works “SORT OF” but not fully, it uninstalls the app but it is still lingering in the Add/Remove Programs window and is still showing as installed. If I click uninstall in there it goes through the uninstall process and its then gone.

Problem is I do not and cannot get the other version installers as they are no longer available and wondered if anyone has hit this issue yet and if there is some sort or rip out app/script? because this is not good.

We installed AIP installer to ~3000 machines and we deployed v2.13.49.0 to all of our machines last year and didn’t upgrade it. We have since had a request in to remove it from all machines, this is fine but we found when testing some were failing the uninstall. Did a bit of digging to the failures and saw we had multiple newer versions installed 2.14.90.0, 2.16.73.0, 2.16.79.0, 2.17.66.0 Did a bit more digging and saw that Windows Update has been updating some but not all. I tried to download the newer versions so I could package then send the uninstall but not all are there to download. I then went down the GUID to uninstall them which works “SORT OF” but not fully, it uninstalls the app but it is still lingering in the Add/Remove Programs window and is still showing as installed. If I click uninstall in there it goes through the uninstall process and its then gone. Problem is I do not and cannot get the other version installers as they are no longer available and wondered if anyone has hit this issue yet and if there is some sort or rip out app/script? because this is not good. Read More

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