To whom it may concern,

An agent from Microsoft team mentioned earlier the end of availability for the classic Teams client starts July 1, 2025.

And advise to keep using the Classic Teams until the product teams comes with a new update to fix certain problems in New Teams.

Additionally, we can’t even use the Classic Teams as well.

Besides, still have lot of issues for NEW Teams.
Example: CAN’T make a call / video call / share screen, folder missing, chat history missing, teams meeting unable to join, etc…

And what I’ve done when we encounter these issues, which is

Reinstall Microsoft TeamsReinstall O365Clear Teams CacheRe-login O365 accountPerform windows updatePerform BIOS / Firmware update

And the issues still persist.

Please advise what is the solution to solve the issues.

Thank you,

Best Regards,

​To whom it may concern,An agent from Microsoft team mentioned earlier the end of availability for the classic Teams client starts July 1, 2025.And advise to keep using the Classic Teams until the product teams comes with a new update to fix certain problems in New Teams.Additionally, we can’t even use the Classic Teams as well. Besides, still have lot of issues for NEW Teams.Example: CAN’T make a call / video call / share screen, folder missing, chat history missing, teams meeting unable to join, etc… And what I’ve done when we encounter these issues, which isReinstall Microsoft TeamsReinstall O365Clear Teams CacheRe-login O365 accountPerform windows updatePerform BIOS / Firmware updateAnd the issues still persist. Please advise what is the solution to solve the issues. Thank you,Best Regards,  Read More

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