Hey all

I have 2 questions regarding MS teams voice PSTN direct routing.

1. Can calls made via PSTN direct routing be natively recorded or does this require a 3rd party tool?

2. Is it possible to generate transcripts of PSTN calls and have them available to internal users within the tenant?

Thanks

Daniel

​Hey all I have 2 questions regarding MS teams voice PSTN direct routing.1. Can calls made via PSTN direct routing be natively recorded or does this require a 3rd party tool?2. Is it possible to generate transcripts of PSTN calls and have them available to internal users within the tenant? ThanksDaniel  Read More

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