NCE Subscription Upgrades – old subscription still available?
Hello
After upgrading an NCE subscription using the upgrade tool in the partner portal, apparently something did not go quite right, and I believe some manual work was involved.
There are still a few users assigned to the older subscription, and it still appears to be available to assign to users. How long does this state last before the subscription is deleted?
(I think they added a few new users to the upgraded product, so they ended up having the same number of licenses as the older version with all licenses assigned to users, and a few existing users are still assigned to and using the older version.)
Thank you in advance.
Hello After upgrading an NCE subscription using the upgrade tool in the partner portal, apparently something did not go quite right, and I believe some manual work was involved. There are still a few users assigned to the older subscription, and it still appears to be available to assign to users. How long does this state last before the subscription is deleted? (I think they added a few new users to the upgraded product, so they ended up having the same number of licenses as the older version with all licenses assigned to users, and a few existing users are still assigned to and using the older version.) Thank you in advance. Read More