Need Help With Rule
Hi! I am trying to create a new rule that will successfully sort emails like the attached example into a separate folder. The problem is that there is nothing in either the subject line or the body of the email that is unique. In the attached example, what you see for the body of the message is the entirety of the message–there is nothing beyond the reference number line that I could key on. Every email produced by our ticketing system includes “Ref:MSG” followed by a number, so I my rule cannot key on that without picking up a lot of other messages that I don’t want to catch with this rule.
In the attached example, the text “Short Description: Move” would be enough to make the rule work, but I cannot figure out how to get at that. It’s not part of the subject line, it’s not part of the body, and I don’t find it in the message headers. However, if I right-click on that text and select the View Source option, it appears to be HTML. I get this:
</head><body><div>Short Description: Move
Is there any way that I can use that in a rule?
Thanks for any help that you can offer!
–Tom
Hi! I am trying to create a new rule that will successfully sort emails like the attached example into a separate folder. The problem is that there is nothing in either the subject line or the body of the email that is unique. In the attached example, what you see for the body of the message is the entirety of the message–there is nothing beyond the reference number line that I could key on. Every email produced by our ticketing system includes “Ref:MSG” followed by a number, so I my rule cannot key on that without picking up a lot of other messages that I don’t want to catch with this rule. In the attached example, the text “Short Description: Move” would be enough to make the rule work, but I cannot figure out how to get at that. It’s not part of the subject line, it’s not part of the body, and I don’t find it in the message headers. However, if I right-click on that text and select the View Source option, it appears to be HTML. I get this: </head><body><div>Short Description: Move Is there any way that I can use that in a rule? Thanks for any help that you can offer! –Tom Read More
