New Software with Heuristic Flag – Less offensive messages desired
Please change the message of Microsoft Defender on new software detections.
Because, the message is offending to unknown but possibly good, to check, and whitelist,
new software, it takes over 3 weeks of support email explaining and sending source code to clear the listing.
Please change the Heuristic Scan flag on New Software to something like:
“This flags on Heuristic Scan. This file is new, and unknown to our libraries. This may or may not harm your computer. This may or may not work as intended. Please proceed with caution.”
instead of the now showing message:
“Trojan: (random names).”
“This program is dangerous and executes commands from an attacker.”
because, this shows on *any* new software that flags for Heuristic Reasons,
that new software is unknown but does not need to be a Trojan or Attacker.
The message is too conclusive and possibly offending.
It takes (over) 3 weeks of stress to clear the offense.
Please change the message of Microsoft Defender on new software detections.Because, the message is offending to unknown but possibly good, to check, and whitelist,new software, it takes over 3 weeks of support email explaining and sending source code to clear the listing. Please change the Heuristic Scan flag on New Software to something like:”This flags on Heuristic Scan. This file is new, and unknown to our libraries. This may or may not harm your computer. This may or may not work as intended. Please proceed with caution.”instead of the now showing message:”Trojan: (random names).””This program is dangerous and executes commands from an attacker.”because, this shows on *any* new software that flags for Heuristic Reasons,that new software is unknown but does not need to be a Trojan or Attacker.The message is too conclusive and possibly offending.It takes (over) 3 weeks of stress to clear the offense. Read More