Recently Microsoft released FSLogix hotfix 4 to address critical issues with “New Teams” in RDSH environments.   This was super important to those of us that are affected by the upcoming June 30th deadline to implement “New Teams”.

I’ve noted some real issues that have yet to be resolved, and I have an open support case where I have clearly documented the issues we are facing.  However, the support folks at LTIMindtree have for the past 6 weeks been ‘escalating’ the issue and ‘waiting for a resource to be assigned’ to the ticket.  I keep telling them that we have a June 30th deadline, but they don’t seem able to help despite the looming deadline.

I’m curious as to whether or not Microsoft has been made aware of the ongoing issues with deploying “New Teams” on Windows 2019 using FSLogix profiles?

Noting that we are battling:

Teams occasionally does not start automatically, and in that circumstance Teams can’t be started by the user.  The only resolution is to sign out, then sign in.  This has become noticeably better with FSLogix hotfix 4, but it is not 100% yet.  We are still affected by this although much less frequently than before hotfix 4 was released.Some user preferences are not captured and stored in the user’s FSLogix profile container.  One specific example is the “Links open preference”.  If a user selects a specific browser, that setting is not captured and stored in the profile.  It is therefore reverted to default during the next session login.  This is just a single example to demonstrate the issue, not a complete list.

I’m wondering whether or not anyone in the Microsoft Teams group is aware of the fact that there are MSP’s out there that have real, legit technical issues and are facing a Microsoft imposed deadline without any real ‘fixes’ or solutions.

At this point, we’ve been forced to communicate to our customers basically saying “Sorry, but Microsoft is forcing this upgrade and hasn’t yet addressed these issues that we are aware of”.

Is there anyone else in the same boat?

​Recently Microsoft released FSLogix hotfix 4 to address critical issues with “New Teams” in RDSH environments.   This was super important to those of us that are affected by the upcoming June 30th deadline to implement “New Teams”. I’ve noted some real issues that have yet to be resolved, and I have an open support case where I have clearly documented the issues we are facing.  However, the support folks at LTIMindtree have for the past 6 weeks been ‘escalating’ the issue and ‘waiting for a resource to be assigned’ to the ticket.  I keep telling them that we have a June 30th deadline, but they don’t seem able to help despite the looming deadline. I’m curious as to whether or not Microsoft has been made aware of the ongoing issues with deploying “New Teams” on Windows 2019 using FSLogix profiles? Noting that we are battling:Teams occasionally does not start automatically, and in that circumstance Teams can’t be started by the user.  The only resolution is to sign out, then sign in.  This has become noticeably better with FSLogix hotfix 4, but it is not 100% yet.  We are still affected by this although much less frequently than before hotfix 4 was released.Some user preferences are not captured and stored in the user’s FSLogix profile container.  One specific example is the “Links open preference”.  If a user selects a specific browser, that setting is not captured and stored in the profile.  It is therefore reverted to default during the next session login.  This is just a single example to demonstrate the issue, not a complete list. I’m wondering whether or not anyone in the Microsoft Teams group is aware of the fact that there are MSP’s out there that have real, legit technical issues and are facing a Microsoft imposed deadline without any real ‘fixes’ or solutions. At this point, we’ve been forced to communicate to our customers basically saying “Sorry, but Microsoft is forcing this upgrade and hasn’t yet addressed these issues that we are aware of”. Is there anyone else in the same boat?  Read More

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