Hi community

we are studying the delivery guide for funded engagement CRM Vision & Value. We have some customer eligibility related questions, so I appreciate some clarification from Microsoft. Thanks!

Ralf

The provided TCO calculator and the Delivery Guide gives the impression that funding is ONLY available if our prospect migrates from Salesforce to D365 CRM.

What if our prospect is …..

1. … using Excel sheets to manage support tickets – not eligible for funding?

2. … using Monday.com, or hubspot to manage sales – not eligible for funding?

3. … using a self-made application to manage campaigns – not eligible for funding?

​Hi communitywe are studying the delivery guide for funded engagement CRM Vision & Value. We have some customer eligibility related questions, so I appreciate some clarification from Microsoft. Thanks!Ralf The provided TCO calculator and the Delivery Guide gives the impression that funding is ONLY available if our prospect migrates from Salesforce to D365 CRM.What if our prospect is …..1. … using Excel sheets to manage support tickets – not eligible for funding?2. … using Monday.com, or hubspot to manage sales – not eligible for funding?3. … using a self-made application to manage campaigns – not eligible for funding?  Read More

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