System Center Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. New features of Configuration Manager such as the support of Windows 10 in-place upgrade, updates and servicing node, and on-prem MDM make deploying and managing Windows easier than ever before. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs, Macs and UNIX/Linux servers along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

Service Manager provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.