Tag Archives: microsoft
No longer have access to family organizer account
I no longer have access to my family organizer account. I’m almost certain it is under an old work email. Somehow, we got everything mixed up with my son’s Xbox account. Now, the account associated with my personal email says I’m 9 years old. As a “child” account, I’m severely limited on what I can do online. It’s quite frustrating. Can someone tell me how to change the family organizer when I can’t even access the account? Can I just delete all Microsoft accounts and start over?
I no longer have access to my family organizer account. I’m almost certain it is under an old work email. Somehow, we got everything mixed up with my son’s Xbox account. Now, the account associated with my personal email says I’m 9 years old. As a “child” account, I’m severely limited on what I can do online. It’s quite frustrating. Can someone tell me how to change the family organizer when I can’t even access the account? Can I just delete all Microsoft accounts and start over? Read More
Unable to create shared bookings page
Hi, I have been trying all methods to be able to create a booking page the user is a global admin even has an premium business account i have assigned and reassigned their license. even turned of and on the bookings. created a new policy but still getting the same error “Ugh-oh, there was a problem while creating your booking page” and can’t find any solution if someone could help out. The other user can create the booking page and is also a global admin but i don’t know what’s the issue with the user who can’t.
Hi, I have been trying all methods to be able to create a booking page the user is a global admin even has an premium business account i have assigned and reassigned their license. even turned of and on the bookings. created a new policy but still getting the same error “Ugh-oh, there was a problem while creating your booking page” and can’t find any solution if someone could help out. The other user can create the booking page and is also a global admin but i don’t know what’s the issue with the user who can’t. Read More
CoPilot is not appearing in Outlook or Teams for Mac
I applied new CoPilot licenses to three Mac users today. After several hours and restarts, CoPilot is still missing from Outlook and Teams.
In Outlook I have:
– confirmed they are using the new Outlook for Mac.
– confirmed they only have the one account in Outlook that is licensed.
– refreshed the license, and then restarted Outlook.
– opened copilot.microsoft.com in Safari and made sure they were logged in. (I saw this in another article, but not sure what it was supposed to do…)
In Teams, I:
– confirmed they were logged into the licensed account.
– tried to refresh the license, but this was not an option.
Any other ideas on how to fix?
I applied new CoPilot licenses to three Mac users today. After several hours and restarts, CoPilot is still missing from Outlook and Teams. In Outlook I have:- confirmed they are using the new Outlook for Mac.- confirmed they only have the one account in Outlook that is licensed.- refreshed the license, and then restarted Outlook.- opened copilot.microsoft.com in Safari and made sure they were logged in. (I saw this in another article, but not sure what it was supposed to do…) In Teams, I:- confirmed they were logged into the licensed account.- tried to refresh the license, but this was not an option. Any other ideas on how to fix? Read More
Why is it possible to create broken 365 app config files?
I’ve been trying to configure Intune win32 deployable Office & 365 applications for my company, and it’s been driving me insane.
I used the deployment tool and the config creator to create deployments for Office, Visio, & Project.
Office worked fine, but Visio & Project have not been working at all. Just failing instantly.
I’ve just done hours of investigating and trial-and-error and have found the problem: Visio and Project are not available in en-gb language.
I tried installing through Intune (instant fail), then directly from the setup.exe with the config: instant fail. Neither gave any useful error information. I then changed the config to show the installation display (which was hidden, as it’s meant for mass deployment), which then said the language is not compatible.
I thought that had to be a mistake, why wouldn’t British English work? I then tried making it the same language as the device’s Office installation (also en-gb) using MatchInstalled, hoping it was just some bug – this seemed to work, it didn’t show the language error any more!
It was now showing a connectivity error. Ugh. I spent a while trying to diagnose this before changing the language in the config to en-us, and it worked instantly.
Why was I able to create the configs for Visio and Project using the official Microsoft tool with en-gb as the language when that was never going to work?
I’ve been trying to configure Intune win32 deployable Office & 365 applications for my company, and it’s been driving me insane. I used the deployment tool and the config creator to create deployments for Office, Visio, & Project. Office worked fine, but Visio & Project have not been working at all. Just failing instantly. I’ve just done hours of investigating and trial-and-error and have found the problem: Visio and Project are not available in en-gb language. I tried installing through Intune (instant fail), then directly from the setup.exe with the config: instant fail. Neither gave any useful error information. I then changed the config to show the installation display (which was hidden, as it’s meant for mass deployment), which then said the language is not compatible. I thought that had to be a mistake, why wouldn’t British English work? I then tried making it the same language as the device’s Office installation (also en-gb) using MatchInstalled, hoping it was just some bug – this seemed to work, it didn’t show the language error any more! It was now showing a connectivity error. Ugh. I spent a while trying to diagnose this before changing the language in the config to en-us, and it worked instantly. Why was I able to create the configs for Visio and Project using the official Microsoft tool with en-gb as the language when that was never going to work? Read More
Prompt for credentials when different user tries to login with Microsoft Single Sign On using SAML
We have a below mentioned requirement on our login screen.
User enters emailId in our application and selects Microsoft to login with that email Id.User logs in to our platform with Microsoft SSO using SAML.User then logs out from our application, not Microsoft.User again tries to login to our application with different Microsoft email Id.Now here, as soon as we hit Microsoft authentication URL, it automatically performs login with first email Id (the account that is still active in the browser).Is there a way, that we can pass the email Id to Microsoft along with authentication URL or any other way, so that if the email Id is same as the active user, it automatically signs the user in, but if the email Id passed is different from signed in accounts, then it will ask for authentication credentials?
We have a below mentioned requirement on our login screen. User enters emailId in our application and selects Microsoft to login with that email Id.User logs in to our platform with Microsoft SSO using SAML.User then logs out from our application, not Microsoft.User again tries to login to our application with different Microsoft email Id.Now here, as soon as we hit Microsoft authentication URL, it automatically performs login with first email Id (the account that is still active in the browser).Is there a way, that we can pass the email Id to Microsoft along with authentication URL or any other way, so that if the email Id is same as the active user, it automatically signs the user in, but if the email Id passed is different from signed in accounts, then it will ask for authentication credentials? Read More
Prompt Like a Pro: Transform your messages with Microsoft Copilot in Teams
Effective and efficient communication is key when it comes to managing your workday. Whether you’re collaborating with colleagues, discussing project details, or simply sharing updates in a chat, the way you convey your thoughts changes depending on who you are talking to. Microsoft Copilot in Teams’ chat and channels compose box is a powerful tool that helps take your messages to the next level. In this blog, we’ll cover what this AI-powered tool is, how to access and prompt with it, as well as an exciting new feature: Custom tone.
Rewrite your messages with Copilot in Teams chat and channels
Copilot can assist you in crafting more polished and coherent messages, straight from the text compose box in chat and channels. It goes beyond spell-checking and grammar correction; Copilot also suggests improvements, rewrites, and adjustments to enhance the clarity, tone, and impact of your messages. Whether you’re quickly responding to your coworker or sharing a detailed project update with a VP, Copilot has your back. If you have a Copilot for Microsoft 365 license, you can navigate to the message compose box anywhere in Teams and start crafting your message. To start rewriting click on the Copilot icon in your chat box, press “Rewrite,” and watch your message instantly transform!
Get more specific rewrites with “Adjust”
With just a couple of clicks, I was able to improve my message before sending it to my team, all thanks to Copilot. But this is just the beginning. Next to the “Rewrite” button is the “Adjust” option, which lets you specify how you want your message to be altered. This allows you to adapt that message to whatever audience you are talking to, from a co-worker to a friend, your larger team, or even your manager. Simply choose from the range of options in the “Adjust” menu and change the length (concise or longer) or the tone (casual, professional, confident, or enthusiastic) of your message.
Not only is this an easy way to perfect your messages, but it does so without requiring you to type in any prompts. Just choose how you want to modify your message and Copilot does the work for you! If you need further editing, you can always refine your message by stacking different tones and lengths together. “Rewrite” is available for times when you don’t have any specific asks in mind for Copilot and want to use it more like a proofreader, and “Adjust” is there to give you specificity on what you want to change in your message. And remember, Copilot is the foundation of your message, but it is always important to proofread and confirm any generated content before you hit send.
Now available: Custom tone
While having Copilot do the work with those pre-set adjustment options is a great, no-prompt way to rewrite your messages quickly and efficiently, there is a new feature that allows you to tell Copilot exactly how you want to turn your writing into the best version of itself: Custom tone.
Custom tone takes everything touched upon with the “Adjust” feature and gives you the freedom to pick how Copilot can rewrite a message for you via an open prompt. With that comes the freedom to ask for multiple changes to be made, which Copilot will complete simultaneously in your rewrite. Do you want to add persuasive language to make your message more compelling? Or add additional context to your tone to give the right impression? Or turn a long sentence into a bulleted list before sharing it with your team? With custom tone, prompting how to change your message gives you the reins to make Copilot work exactly how you want it to.
Custom tone even allows you to bridge language barriers between global coworkers! Simply ask Copilot to translate your message to a specific language. For example, you can prompt that you want Copilot to make your message “longer and cheerful and in Spanish” and Copilot can apply those changes while translating instantly in the compose box – without you needing to leave your flow of work. Now, Copilot in Teams allows you to reach global audiences like never before, making it easier to write and receive messages adapted to you.
Teams messages – your next superpower
A lot of our workday is spent responding to messages in Teams. That may mean you are swamped with messages waiting to be responded to, some that are truly urgent and get buried by all your other unread chats and channels. With Copilot, you can respond faster and more effectively, driving collaboration forward. It helps reduce complexity for you as a writer, making it easier to land your message with each audience, faster. And you benefit as the message’s receiver, too – a message that is easier to understand allows you to act on it more deliberately. Thanks to Copilot, writing messages in Teams has never been easier, and it’s all thanks to an AI feature – powered by you.
Additional resources
For more examples of prompts that Copilot can help you with, check out Copilot Lab! Filter by specific Microsoft 365 apps to learn what prompts to use for meetings, in chats, and get tips for better optimized prompts with Copilot!
What’s coming next
If you’re already using Copilot in Teams, share your favorite prompts in the comments for the chance to get featured in a future “Prompt Like a Pro” blog spotlighting some community favorites! And be sure to follow the Teams MTC site so you never miss upcoming blogs. Before you know it, you will be prompting like a pro as well!
Copilot in Teams is constantly evolving and improving thanks to your input and feedback. If a Copilot prompt does not work the way you expect it to, let us know how by using the thumbs-down button that appears after a response.
Microsoft Tech Community – Latest Blogs –Read More
Excel Gitch
Hi all,
Has anyone else come across these issues with excel:
-When inserting a row the page below the line moves but no line is inserted.
-Formula work perfectly then stop calculating, calculate now, etc do not work, have to click in the cell and hit enter to recalculate.
– Cutting – nothing seems to paste.
Thanks!
Hi all, Has anyone else come across these issues with excel:-When inserting a row the page below the line moves but no line is inserted.-Formula work perfectly then stop calculating, calculate now, etc do not work, have to click in the cell and hit enter to recalculate.- Cutting – nothing seems to paste. Thanks! Read More
Data Hashing Issue
We are trying to insert the data from temp table to main table in SQL server. We have encountered the below issue While hashing the data.
Please find the attached query used for insertion and received the below mentioned error message.
INSERT INTO hash2(email) (SELECT CDWH_REP.DBO.UDF_HASHBYTES(‘SHA256’,email) as email from hash1)
USE [CD_REP]
GO
/****** Object: SqlAssembly [hashCLR] Script Date: 6/20/2024 9:12:06 AM ******/
CREATE ASSEMBLY [cryptohashCLR]
from (hashing_value)
WITH PERMISSION_SET = SAFE
GO
USE [CD_REP]
GO
/****** Object: UserDefinedFunction [dbo].[udf_hashBytes] Script Date: 6/20/2024 9:12:45 AM ******/
SET ANSI_NULLS OFF
GO
SET QUOTED_IDENTIFIER OFF
GO
CREATE FUNCTION [dbo].[udf_hash](@hashtype [nvarchar](max), @input [nvarchar](max))
RETURNS [nvarchar](max) WITH EXECUTE AS CALLER
AS
EXTERNAL NAME [cryptohashCLR].[cryptohashCLR.SqlHash].[CLRHash]
GO
Note- We can successfully execute the same query in prod.
Msg 6522, Level 16, State 1, Line 4
A .NET Framework error occurred during execution of user-defined routine or aggregate “udf_hashBytes”:
System.Security.HostProtectionException: Attempted to perform an operation that was forbidden by the CLR host.
The protected resources (only available with full trust) were: All
The demanded resources were: MayLeakOnAbort
System.Security.HostProtectionException:
at System.RuntimeMethodHandle.PerformSecurityCheck(Object obj, RuntimeMethodHandleInternal method, RuntimeType parent, UInt32 invocationFlags)
at System.RuntimeMethodHandle.PerformSecurityCheck(Object obj, IRuntimeMethodInfo method, RuntimeType parent, UInt32 invocationFlags)
at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args)
at System.Security.Cryptography.SHA256Managed..ctor()
at cryptohashCLR.SqlHash.CLRHash(SqlString hashtype, SqlString input)
.
The statement has been terminated.
We are trying to insert the data from temp table to main table in SQL server. We have encountered the below issue While hashing the data.Please find the attached query used for insertion and received the below mentioned error message. INSERT INTO hash2(email) (SELECT CDWH_REP.DBO.UDF_HASHBYTES(‘SHA256’,email) as email from hash1) USE [CD_REP]GO/****** Object: SqlAssembly [hashCLR] Script Date: 6/20/2024 9:12:06 AM ******/CREATE ASSEMBLY [cryptohashCLR]from (hashing_value)WITH PERMISSION_SET = SAFEGO USE [CD_REP]GO/****** Object: UserDefinedFunction [dbo].[udf_hashBytes] Script Date: 6/20/2024 9:12:45 AM ******/SET ANSI_NULLS OFFGOSET QUOTED_IDENTIFIER OFFGOCREATE FUNCTION [dbo].[udf_hash](@hashtype [nvarchar](max), @input [nvarchar](max))RETURNS [nvarchar](max) WITH EXECUTE AS CALLERASEXTERNAL NAME [cryptohashCLR].[cryptohashCLR.SqlHash].[CLRHash]GO Note- We can successfully execute the same query in prod. Msg 6522, Level 16, State 1, Line 4A .NET Framework error occurred during execution of user-defined routine or aggregate “udf_hashBytes”:System.Security.HostProtectionException: Attempted to perform an operation that was forbidden by the CLR host.The protected resources (only available with full trust) were: AllThe demanded resources were: MayLeakOnAbortSystem.Security.HostProtectionException:at System.RuntimeMethodHandle.PerformSecurityCheck(Object obj, RuntimeMethodHandleInternal method, RuntimeType parent, UInt32 invocationFlags)at System.RuntimeMethodHandle.PerformSecurityCheck(Object obj, IRuntimeMethodInfo method, RuntimeType parent, UInt32 invocationFlags)at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args)at System.Security.Cryptography.SHA256Managed..ctor()at cryptohashCLR.SqlHash.CLRHash(SqlString hashtype, SqlString input).The statement has been terminated. Read More
varible in link to another file or generating formula from a formula?
pc/office 10
excel version 2404
likely over my head again, but …
I need to generated formula in cells on worksheet to look at cells on other sheets.
I need to be able to paste list of part numbers, and generate the reference in each cell.
-pasting list in column a
all filenames/tabs/cell location will be pasted part number, plus the info contained in column p, labeled as suffix, (the last 2 digits ranging from 70 to 79, to represent columns B-K, labeled as op 10-100
the resulting desired formula is in column L, labeled as CONCAT results. from here, i would have to copy and paste qas the results, i do not want that step either
im sure there is a better way to do this …. is this even plausible?
pc/office 10excel version 2404 likely over my head again, but …I need to generated formula in cells on worksheet to look at cells on other sheets.I need to be able to paste list of part numbers, and generate the reference in each cell.-pasting list in column aall filenames/tabs/cell location will be pasted part number, plus the info contained in column p, labeled as suffix, (the last 2 digits ranging from 70 to 79, to represent columns B-K, labeled as op 10-100the resulting desired formula is in column L, labeled as CONCAT results. from here, i would have to copy and paste qas the results, i do not want that step eitherim sure there is a better way to do this …. is this even plausible? Read More
Project for the Web – “Failed to load baseline” error on read-only records
Hello dear community,
We have deployed Project for the Web, as well as the Project Accelerator, in a dedicated Dataverse environment. We customized it for our own PPM needs. All works well except an error related to the loading of the baseline when people with a read-only security role try open the Tasks tab of a project.
The message says “Failed to load baselines. Please try again later” with a correlation id.
It does not block other activities in the Tasks tab though.
We checked that they indeed get access through the expected security role. We then experimented changing the permissions:
Grant write permission on the 2 baseline related tables (Project Baseline Data, Project Baseline Task Data) => No change. We reverted to read-only on those two table.Grant write permission on the Project table => This resolves the problem
For information, we created that security role by copying the Project User role and grant only read permissions on all assigned table for the “Parent: Child Business Unit”.
Though this indeed seems to resolve the problem, it does not constitute a valid solution since granting unwanted write access.
Has any of you encountered similar issues?
Best regards,
Pascal
Hello dear community, We have deployed Project for the Web, as well as the Project Accelerator, in a dedicated Dataverse environment. We customized it for our own PPM needs. All works well except an error related to the loading of the baseline when people with a read-only security role try open the Tasks tab of a project. The message says “Failed to load baselines. Please try again later” with a correlation id. It does not block other activities in the Tasks tab though.We checked that they indeed get access through the expected security role. We then experimented changing the permissions:Grant write permission on the 2 baseline related tables (Project Baseline Data, Project Baseline Task Data) => No change. We reverted to read-only on those two table.Grant write permission on the Project table => This resolves the problemFor information, we created that security role by copying the Project User role and grant only read permissions on all assigned table for the “Parent: Child Business Unit”. Though this indeed seems to resolve the problem, it does not constitute a valid solution since granting unwanted write access. Has any of you encountered similar issues? Best regards,Pascal Read More
Admin account not recognised as admin
I have a machine that is joined to Intune/Entra, and it looks like it has been joined up correctly and is fully compliant with policies we have in place.
The issue I’m having is that when I run a program as administrator, it comes back with the message that “The requested operation requires elevation”, as if the account is not the admin. However, I know that the account works as admin on every other machine in my tenant and is the admin account I used to enroll this machine into my tenant.
Its a Windows 10 22H2 machine, that I am now looking to upgrade to Win 11, that I had to restore the OS on using the Dell Support Recovery platform.
Any help is greatly appreciated.
I have a machine that is joined to Intune/Entra, and it looks like it has been joined up correctly and is fully compliant with policies we have in place. The issue I’m having is that when I run a program as administrator, it comes back with the message that “The requested operation requires elevation”, as if the account is not the admin. However, I know that the account works as admin on every other machine in my tenant and is the admin account I used to enroll this machine into my tenant. Its a Windows 10 22H2 machine, that I am now looking to upgrade to Win 11, that I had to restore the OS on using the Dell Support Recovery platform. Any help is greatly appreciated. Read More
Disable the captions on Stream videos at the tenant level
I don’t know if this has been asked before but I’ve been asked if captions can defaulted to being turned “off” for any videos uploaded to Stream as at the moment they are defaulted to be turned on.
Can I do this at the tenant level? I haven’t seen it been asked online and just want to see if it is possible.
Any help or guidance would be greatly apricated!
I don’t know if this has been asked before but I’ve been asked if captions can defaulted to being turned “off” for any videos uploaded to Stream as at the moment they are defaulted to be turned on. Can I do this at the tenant level? I haven’t seen it been asked online and just want to see if it is possible. Any help or guidance would be greatly apricated! Read More
Counting within 3 columns
Hi, not feeling too smart here. How do I code Excel to make the result table below, counting number of unique occurrences of fruit types across 3 columns? Col1 etc refer to Table columns in DataTable in the Data sheet. So I presume the array to count in is Data!DataTable[[Col1]:[Col3]] or something like that? And not sure what function to use. Thank you.
Hi, not feeling too smart here. How do I code Excel to make the result table below, counting number of unique occurrences of fruit types across 3 columns? Col1 etc refer to Table columns in DataTable in the Data sheet. So I presume the array to count in is Data!DataTable[[Col1]:[Col3]] or something like that? And not sure what function to use. Thank you. Read More
Purview Data Quality Connection MSI Only?
I am getting an issue connecting the new portal for Data Quality as MSFT is forcing the use of a Managed Identify (MSI), even though i have already connected the data source with SQL Authentication for the scanning. I a unable to connect as Purview is confused in the purview resource name, as there is another Azure resource with same name. I think I have to recreate my purview instance to resolve this managed identity lock.
It would be preferable if MSFT would allow the same credentials for DQ as it does for scanning.
I am getting an issue connecting the new portal for Data Quality as MSFT is forcing the use of a Managed Identify (MSI), even though i have already connected the data source with SQL Authentication for the scanning. I a unable to connect as Purview is confused in the purview resource name, as there is another Azure resource with same name. I think I have to recreate my purview instance to resolve this managed identity lock. It would be preferable if MSFT would allow the same credentials for DQ as it does for scanning. Read More
Co-Pilot for Service Dynamics 365
I am currently trying to set up Co-Pilot for Service to link with my Dyncmis 365 application. I am trying to create cases/incidents from my Outlook extension and it is showing the following error:
{ “errorCodeName”: “Microsoft.SalesProductivity.ServiceFramework.SPServiceCustomErrorCode.UnidentifiedError”, “message”: “Copy the error details here, then share them with your admin or Microsoft support and ask if they can help you resolve this issue.”, “title”: “Something went wrong”, “properties”: {}, “troubleshootingLink”: null, “source”: “Server”, “sessionId”: “c1be7da0-0af3-4037-861e-5f1ec5054ab6”, “activityId”: “09a3b360-b3d3-41dd-9778-061719985467” }
Any thoughts?
I am currently trying to set up Co-Pilot for Service to link with my Dyncmis 365 application. I am trying to create cases/incidents from my Outlook extension and it is showing the following error: { “errorCodeName”: “Microsoft.SalesProductivity.ServiceFramework.SPServiceCustomErrorCode.UnidentifiedError”, “message”: “Copy the error details here, then share them with your admin or Microsoft support and ask if they can help you resolve this issue.”, “title”: “Something went wrong”, “properties”: {}, “troubleshootingLink”: null, “source”: “Server”, “sessionId”: “c1be7da0-0af3-4037-861e-5f1ec5054ab6”, “activityId”: “09a3b360-b3d3-41dd-9778-061719985467” } Any thoughts? Read More
Storage Spaces Direct bug?
Does anyone know if Microsoft monitors this forum for bug reports? Or is there a better way to report them?
I’m thinking there may be a bug in Windows Server 2025 Data Center when detecting supported drives for Storage Spaces Direct (S2D).
I’m using Micron 7450 Pro drives, which have Power Loss Protection (PLP) and should be supported, but the cluster report is incorrectly reporting they don’t have PLP and will not let them be used.
I posted this same issue a few weeks back on this forum, but didn’t get a response, so I’m thinking this is the wrong place to report the bug.
Does anyone know if Microsoft monitors this forum for bug reports? Or is there a better way to report them?I’m thinking there may be a bug in Windows Server 2025 Data Center when detecting supported drives for Storage Spaces Direct (S2D).I’m using Micron 7450 Pro drives, which have Power Loss Protection (PLP) and should be supported, but the cluster report is incorrectly reporting they don’t have PLP and will not let them be used. I posted this same issue a few weeks back on this forum, but didn’t get a response, so I’m thinking this is the wrong place to report the bug. Read More
How to Fix Quick-Books Runtime Error R6025 after update?
I’m experiencing a “Quick-Books Runtime Error R6025” when using my Quick-Books software. The error message mentions a “pure virtual function call.” What causes this error, and how can I troubleshoot and resolve it?
I’m experiencing a “Quick-Books Runtime Error R6025” when using my Quick-Books software. The error message mentions a “pure virtual function call.” What causes this error, and how can I troubleshoot and resolve it? Read More
Customer cant cancel or reschedule appointment
Multi-Person appointment. Im getting the confirmation email on another PC with no logged in Microsoft Account (same also on my main machine with incognito tab).
Customer clicks cancel and approves the popup that he’s sure. Gets an error essentially saying that a booking could not be made (when he tries to cancel).
When customer tries to reschedule he always gets
Meaning someone else was faster and took the timeslot. Which can’t be true since im the only person knowing so far of our bookings page, also I tried different times and even other staff.
High impact: Customer cant cancel or reschedule
Multi-Person appointment. Im getting the confirmation email on another PC with no logged in Microsoft Account (same also on my main machine with incognito tab). Customer clicks cancel and approves the popup that he’s sure. Gets an error essentially saying that a booking could not be made (when he tries to cancel).When customer tries to reschedule he always gets Meaning someone else was faster and took the timeslot. Which can’t be true since im the only person knowing so far of our bookings page, also I tried different times and even other staff. High impact: Customer cant cancel or reschedule Read More
Clean-up of Dormant account
Hi Team,
We would like to clean-up of Dormant accounts in Entra, any best practices or structural process available to take it as a guidance. this includes guests accounts with having P2 license.
Hi Team, We would like to clean-up of Dormant accounts in Entra, any best practices or structural process available to take it as a guidance. this includes guests accounts with having P2 license. Read More
Customer confirmation email missing company logo
Confirmation :
In cancellation email to customer its there …
Medium impact: ceo wont allow usage of tool until branding works.
Confirmation :In cancellation email to customer its there …Medium impact: ceo wont allow usage of tool until branding works. Read More