Teams App Won’t Authenticate in New Outlook
I have a Teams app that is about to be upgraded to the new manifest so it will run in Outlook. I uploaded the app to test it, and in the old Outlook it works fine. I can see the interface, click the button to authenticate with my cloud system, it pops up a small window inside Outlook, I authenticate, and it works. Just like Teams.
If a switch to the New Outlook, it doesn’t work. I can still see the interface, but when I click the button to authenticate with my cloud system it does not pop up a small window inside Outlook. Instead it send me to the web browser. This will always fail as the Teams JS requires Outlook to be notified of the success in the small window it must provide (like old Outlook and Teams does).
How can I get this to work? We’ve had reports among our customers in the past that this happens in Teams and the only thing I’ve ever seen work is to log out of Teams entirely. But in Outlook that’s not an option. I’ve tried to repair and reset Outlook via the Settings app in Windows to no avail.
I have a Teams app that is about to be upgraded to the new manifest so it will run in Outlook. I uploaded the app to test it, and in the old Outlook it works fine. I can see the interface, click the button to authenticate with my cloud system, it pops up a small window inside Outlook, I authenticate, and it works. Just like Teams. If a switch to the New Outlook, it doesn’t work. I can still see the interface, but when I click the button to authenticate with my cloud system it does not pop up a small window inside Outlook. Instead it send me to the web browser. This will always fail as the Teams JS requires Outlook to be notified of the success in the small window it must provide (like old Outlook and Teams does). How can I get this to work? We’ve had reports among our customers in the past that this happens in Teams and the only thing I’ve ever seen work is to log out of Teams entirely. But in Outlook that’s not an option. I’ve tried to repair and reset Outlook via the Settings app in Windows to no avail. Read More
