We are a small association spread thinly around the world. We have two Microsoft Teams Room devices in our Washington Office.  One is a Poly Studio X30 and the other is a Yealink A30.  In both cases, we have experienced a behavior – almost repeatable at will – where, if the X30 or A30 joins a scheduled meeting FIRST – no video is broadcast from the room.  But if the X30 or A30 joins SECOND or later – then the video from the room is seen – no problems.  

Similarly – if someone calls the room directly via Teams – they will see whoever is in the room.  However, if the room calls someone directly – or creates a “Meet Now” meeting and adds a user – they will not see the room.  

This is a terrible bug.  I’ve opened a ticket via our M365 admin portal – but my hopes are not high for that avenue of service.  

Thoughts?

​We are a small association spread thinly around the world. We have two Microsoft Teams Room devices in our Washington Office.  One is a Poly Studio X30 and the other is a Yealink A30.  In both cases, we have experienced a behavior – almost repeatable at will – where, if the X30 or A30 joins a scheduled meeting FIRST – no video is broadcast from the room.  But if the X30 or A30 joins SECOND or later – then the video from the room is seen – no problems.   Similarly – if someone calls the room directly via Teams – they will see whoever is in the room.  However, if the room calls someone directly – or creates a “Meet Now” meeting and adds a user – they will not see the room.   This is a terrible bug.  I’ve opened a ticket via our M365 admin portal – but my hopes are not high for that avenue of service.   Thoughts?  Read More

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