My school recently switched from Google to Microsoft and there are a lot of things I like about Outlook but there are also a lot of features or lack thereof that I am finding extremely frustrating. One thing that has been extremely frustrating is that when I look up how to do something I will find the instructions from Microsoft but the instructions are not effective. For example, I looked up how to find deleted events in Calendar and it says to click on the “Folders” tab at the top but there is no folders tab. Similarly, when I looked up how to view flagged items it gave the option of using the “Folders” tab again in Outlook email but there isn’t a folders tab. I was eventually able to figure out how to view the flagged items. I just wanted to share some of my frustrations in the hope that you will be able to make improvements on the usability or at least the instructions provided online regarding how to use features or access different things on you software.

Also, I still can’t figure out how to access deleted events in calendar and would like some assistance. And please, don’t tell me to click on the Folders tab.

​My school recently switched from Google to Microsoft and there are a lot of things I like about Outlook but there are also a lot of features or lack thereof that I am finding extremely frustrating. One thing that has been extremely frustrating is that when I look up how to do something I will find the instructions from Microsoft but the instructions are not effective. For example, I looked up how to find deleted events in Calendar and it says to click on the “Folders” tab at the top but there is no folders tab. Similarly, when I looked up how to view flagged items it gave the option of using the “Folders” tab again in Outlook email but there isn’t a folders tab. I was eventually able to figure out how to view the flagged items. I just wanted to share some of my frustrations in the hope that you will be able to make improvements on the usability or at least the instructions provided online regarding how to use features or access different things on you software.Also, I still can’t figure out how to access deleted events in calendar and would like some assistance. And please, don’t tell me to click on the Folders tab.  Read More

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