Exploring Generative AI Solutions: A Customer-Centric Approach

When faced with specific challenges, customers often seek Generative AI solutions. These solutions, while powerful, come with inherent complexity. They involve integrating diverse data sources, augmenting data, automating business processes, and gathering input from end users. To successfully implement such solutions and leverage publicly available Accelerators, users must possess technical expertise, allocate sufficient time for implementation, and adhere to best practices. Additionally, they need to carefully evaluate which solution aligns with their unique issue.

Microsoft recognizes these challenges and has developed a series of Value-Based Deliveries (VBDs). These meticulously tailored VBDs address customer needs while adhering to industry best practices. During Value-Based Deliveries, customers learn while entrusting the intricate aspects and acceleration process of Generative AI solutions to Microsoft. In this blog, we will delve into an explanation of Accelerators and VBDs.

Accelerators & Value-Based Deliveries:

Accelerators: Customers have the right to use openly available accelerators to build their own solutions. However, this standardized technique may not always fit every customer scenario. Adjusting the accelerator requires expertise, and customers must have highly trained personnel to work on it.

Value-Based Delivery (VBD): VBD is a customer-focused approach to software development. It provides 24/7 as-needed problem-solving with critical incident escalation, ensuring that Microsoft’s services align with the customer’s needs. VBDs prioritize creating software that directly contributes to business value and aligns with organizational goals. While accelerators can support VBDs, using accelerators alone resembles a QuickStart, template, or architectural reference—not a fully built solution.

A team of trusted advisors, led by Microsoft Subject Matter Experts (SMEs), provides thorough guidance and developer support to accelerate business outcomes. VBDs are designed programs tailored to customers’ development needs and business goals. They leverage proven tools, best practices, and deep technical expertise to create high-value and positive outcomes for customer use cases. With direct, high-level assistance at each stage of the development life cycle, customers can establish consistent methodologies, progress competitively, and overcome deployment challenges.

Interested in learning more? Reach out to the Account Team!

@arung  @Paolo Colecchia @Stephen Rhoades @Taonga_Banda @renbafa @morgan Gladwell

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