We have a customer that has gone into administration (Chapter 11) – will Microsoft offer any flex?
I knew this was likely to happen eventually -and we did raise it as an issue when NCE was first launched, but Microsoft seem to be the only provider in the world (compared to Cisco, Crowdstrike etc) who don’t allow partners ANY flexibility to move/re-user licenses elsewhere, and we just have to “suck it up”.
We have a customer that has unfortunately recently gone into administration in the UK. This leaves us with a large liability of licenses until February 2025. We were hoping that we could get some flexibility and move these licenses to Monthly/Monthly to allow us to reduce the seats.
All we had was the standard response from Microsoft. Surely they need to address this otherwise they will potentially put some partners out of business – which cannot be good for anyone
I knew this was likely to happen eventually -and we did raise it as an issue when NCE was first launched, but Microsoft seem to be the only provider in the world (compared to Cisco, Crowdstrike etc) who don’t allow partners ANY flexibility to move/re-user licenses elsewhere, and we just have to “suck it up”. We have a customer that has unfortunately recently gone into administration in the UK. This leaves us with a large liability of licenses until February 2025. We were hoping that we could get some flexibility and move these licenses to Monthly/Monthly to allow us to reduce the seats. All we had was the standard response from Microsoft. Surely they need to address this otherwise they will potentially put some partners out of business – which cannot be good for anyone Read More