What should I do if QuickBooks Desktop Error code 6190 and 816?
Troubleshooting Solutions: QuickBooks Desktop Error code 6190 and 816
QuickBooks Desktop Error code 6190 and 816 typically occur when there is a mismatch between the company file and the transaction log file. This can happen due to various reasons, such as network issues, multiple users accessing the company file simultaneously, or the company file being stored in a read-only network folder. However, resolving this issue involves several troubleshooting steps:
Check for Single-User Mode: Ensure that no other user is accessing the company file in multi-user mode. If any user is currently logged in, ask them to log out. Then try opening the file again to see if the error persists.Rename .ND and .TLG Files: Locate the folder containing the company file and look for files with the same name as your company file but with extensions .ND and .TLG. Rename these files by adding “.old” at the end of each file name. This action forces QuickBooks to create new .ND and .TLG files when you open the company file next time.Use QuickBooks File Doctor: Intuit provides a tool called QuickBooks File Doctor, which is designed to diagnose and repair various QuickBooks-related issues, including Error code 6190 and 816. Download and run this tool, following the on-screen instructions to scan and fix any detected issues with your company file.Copy Company File to Desktop: Copy the company file from its current location to the desktop. Then, try to open it directly from the desktop. If the file opens without any error, it indicates that the issue may be related to the folder location or file path.Update QuickBooks: Ensure that your QuickBooks Desktop software is up to date. Intuit regularly releases updates and patches to fix known issues and improve the stability of the software. Check for updates within QuickBooks and install any available updates.Recreate Damaged Transaction Log File: If the issue persists, you may need to recreate the transaction log file. To do this, open the folder containing your company file and locate the transaction log file (.TLG). Delete this file and then try opening the company file again. QuickBooks will recreate the transaction log file automatically.Check for Hosting Settings: If you are using QuickBooks in a multi-user environment, ensure that hosting settings are correctly configured. The hosting should be enabled only on the server computer and disabled on workstations. To check hosting settings, go to the File menu within QuickBooks and select Utilities > Stop Hosting Multi-User Access on workstations.
By following these troubleshooting solutions, you should be able to resolve QuickBooks Desktop Error code 6190 and 816 and regain access to your company file without any further issues. If the problem persists after trying these solutions, consider reaching out to QuickBooks support for further assistance and guidance tailored to your specific situation.
Troubleshooting Solutions: QuickBooks Desktop Error code 6190 and 816QuickBooks Desktop Error code 6190 and 816 typically occur when there is a mismatch between the company file and the transaction log file. This can happen due to various reasons, such as network issues, multiple users accessing the company file simultaneously, or the company file being stored in a read-only network folder. However, resolving this issue involves several troubleshooting steps:Check for Single-User Mode: Ensure that no other user is accessing the company file in multi-user mode. If any user is currently logged in, ask them to log out. Then try opening the file again to see if the error persists.Rename .ND and .TLG Files: Locate the folder containing the company file and look for files with the same name as your company file but with extensions .ND and .TLG. Rename these files by adding “.old” at the end of each file name. This action forces QuickBooks to create new .ND and .TLG files when you open the company file next time.Use QuickBooks File Doctor: Intuit provides a tool called QuickBooks File Doctor, which is designed to diagnose and repair various QuickBooks-related issues, including Error code 6190 and 816. Download and run this tool, following the on-screen instructions to scan and fix any detected issues with your company file.Copy Company File to Desktop: Copy the company file from its current location to the desktop. Then, try to open it directly from the desktop. If the file opens without any error, it indicates that the issue may be related to the folder location or file path.Update QuickBooks: Ensure that your QuickBooks Desktop software is up to date. Intuit regularly releases updates and patches to fix known issues and improve the stability of the software. Check for updates within QuickBooks and install any available updates.Recreate Damaged Transaction Log File: If the issue persists, you may need to recreate the transaction log file. To do this, open the folder containing your company file and locate the transaction log file (.TLG). Delete this file and then try opening the company file again. QuickBooks will recreate the transaction log file automatically.Check for Hosting Settings: If you are using QuickBooks in a multi-user environment, ensure that hosting settings are correctly configured. The hosting should be enabled only on the server computer and disabled on workstations. To check hosting settings, go to the File menu within QuickBooks and select Utilities > Stop Hosting Multi-User Access on workstations.By following these troubleshooting solutions, you should be able to resolve QuickBooks Desktop Error code 6190 and 816 and regain access to your company file without any further issues. If the problem persists after trying these solutions, consider reaching out to QuickBooks support for further assistance and guidance tailored to your specific situation. Read More