Several of our employees using Windows 10 are encountering difficulties accessing their paystubs through our system. Previously, they could easily view and download their pay information, but now they’re seeing error messages or unable to find their paystubs altogether. We’ve checked their permissions and tried troubleshooting steps on their Windows 10 computers, but the issue persists. What could be causing this problem specifically on Windows 10, and what steps can we take to resolve it?

​Several of our employees using Windows 10 are encountering difficulties accessing their paystubs through our system. Previously, they could easily view and download their pay information, but now they’re seeing error messages or unable to find their paystubs altogether. We’ve checked their permissions and tried troubleshooting steps on their Windows 10 computers, but the issue persists. What could be causing this problem specifically on Windows 10, and what steps can we take to resolve it?  Read More

​