Hi, 

my Laptop is not working anymore since I installed Windows Updates and since then the Windows “First Steps” Install Helper keeps popping up and crashes each time. 

I tried to reinstall updates, deinstall updates troubleshooting with sfc /scannow etc. 

I checked for malware and did almost everything. I set up a new local user on my laptop and the first step installer also crashed there. (The installer which asks you to share location, analysis reports etc.) 

I didnt find any similar article about this issue. 

I would be glad for any help, I fear that I have to reinstall Windows… Wont install Windows 11 again, just having issues with it. 

​Hi, my Laptop is not working anymore since I installed Windows Updates and since then the Windows “First Steps” Install Helper keeps popping up and crashes each time. I tried to reinstall updates, deinstall updates troubleshooting with sfc /scannow etc. I checked for malware and did almost everything. I set up a new local user on my laptop and the first step installer also crashed there. (The installer which asks you to share location, analysis reports etc.) I didnt find any similar article about this issue. I would be glad for any help, I fear that I have to reinstall Windows… Wont install Windows 11 again, just having issues with it.   Read More

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