Category: Microsoft
Category Archives: Microsoft
Find your Office apps in Windows – Microsoft Support
Learn how to find your Office apps in Windows 10 by searching for them in the search box on the taskbar.
How Microsoft’s customers and partners accelerated AI Transformation in FY25 to innovate with purpose and shape their future success
Over the past fiscal year, our customers and partners have driven pragmatic outcomes by implementing AI-first strategies across their organizations. With AI Transformation as their framework, we helped them enrich employee experiences, reinvent customer engagement, reshape business processes and bend the curve on innovation for their people, businesses and industries. Now, we are partnering to go beyond what they thought possible to unlock even greater potential by restructuring and centralizing their business strategies with an AI-first mindset. Our cloud and AI capabilities are leading the industry, and we are committed to working closely with our customers and partners to meet their increasingly complex needs and help them become frontier AI firms.
Below are several stories from the past quarter reflecting the success we have seen broadly this past year. Each showcases what we can achieve together with an approach grounded in AI business solutions, cloud and AI platforms, and security.
AI is blurring the lines between personal and organizational productivity, and we are helping our customers leverage Copilots and agents combined with human ambition to create differentiation.
With over one million customers in Argentina, Banco Ciudad launched a digital transformation initiative focused on AI, productivity and security. What began as a pilot program quickly grew into broad adoption with the bank implementing Microsoft 365 Copilot to improve productivity, Microsoft Copilot Studio to develop agents and Microsoft Azure to scale their AI solutions. As a result, the bank strengthened its operational resilience, empowered teams, drove sustainable growth and improved customer engagement — even in a challenging economic environment. So far, the bank has freed up 2,400 employee work hours annually with savings projected to generate $75,000 USD monthly.
As one of the country’s largest financial institutions, Commonwealth Bank of Australia is harnessing AI to meet rising customer expectations by developing smarter, more secure and highly customizable banking experiences at scale. To ensure employees have the confidence and expertise to leverage AI effectively, the bank launched a structured skilling initiative to empower them with the knowledge needed to adopt AI effectively. Eighty-four percent of 10,000 Microsoft 365 Copilot users reported they would not go back to working without it; and nearly 30% of GitHub Copilot code suggestions were adopted, driving efficiency and smarter decision-making.
Nonprofit Make-A-Wish is dedicated to granting hope by fulfilling wishes for children with critical illnesses across the United States. Fragmented systems, limited data access and the need to protect sensitive information were creating challenges for the organization to operate effectively, so it turned to partner Redapt for support. Make-A-Wish deployed comprehensive Microsoft cloud and AI solutions — including Azure Cloud Services, Microsoft Fabric, Microsoft 365 Copilot and Copilot Studio — to unify its data, rebuild core applications and boost staff productivity. This transformation enabled the organization to increase operational efficiency, improve collaboration across national and regional chapters and strengthen its data security to protect sensitive family data.
Sheló NABEL, a wellness and beauty company based in Mexico, faced operational challenges as it expanded its network of independent entrepreneurs. With support from partner Best Practices Consulting, the company integrated Microsoft Dynamics 365 to gain real-time market insights and optimize its demand planning across more than 400 products. They also integrated Microsoft Copilot to enhance customer service and increase operational efficiency with AI. As a result, the company has achieved a 17% increase in sales, 5X faster reporting processes and real-time inventory control.
Based in Saudi Arabia, technology and communications company Unifonic serves millions of people across 160 countries. As their business began to scale rapidly, they faced challenges managing a growing hybrid workforce while maintaining strong security and compliance standards. To solve this, the company deployed Microsoft 365 E5 and Microsoft 365 Copilot to automate workflows and secure data in one platform. This unified ecosystem enabled teams to reduce time spent on audits by 85%, save two hours per day on cybersecurity governance, save $250,000 USD in costs and reduce time to set up client demos by 15%.
Microsoft has the leading cloud platform for AI innovation with Azure as the infrastructure, Azure AI Foundry as the applications server and Fabric as the data platform.
As legal professionals face challenges with manual data entry, document generation and compliance-heavy processes, Assembly Software aimed to transform how they handle complex, time-consuming workflows. Using Azure AI Foundry, the company built NeosAI — a fully embedded generative AI solution that automates nearly every aspect of the legal workflow — from document intake to drafting and reporting. As a result, law firms using NeosAI report saving up to 25 hours per case, with document drafting time reduced from 40 hours to just minutes. This AI solution is not only boosting productivity and reducing stress for legal professionals but also enabling firms to serve more clients with greater speed and accuracy.
One of the world’s oldest continuously operating companies, Husqvarna Group, faced increasing pressure to modernize its network of factories, supply chains and distribution channels to stay competitive in a rapidly evolving landscape. The company implemented a comprehensive Microsoft Azure solution — including Azure Arc, Azure IoT Operations and Azure OpenAI — to unify cloud and on-premises systems, enable real-time data insights and drive innovation across global manufacturing operations. As a result, the company achieved a 98% reduction in data deployment time, cut infrastructure imaging costs by 50% and significantly improved productivity and uptime across its connected factories.
Serving over 600,000 members in the United States, Members 1st Federal Credit Union sought to modernize its data infrastructure to deliver more personalized member experiences and support data-driven decision-making. The credit union faced challenges with siloed data across more than 15 sources and legacy systems with limited analytics capabilities. With support from partner 3Cloud, the credit union combined Azure SQL, Azure Data Factory and Azure Databricks to extract, log and centralize enterprise-wide data into a cutting-edge data lakehouse. Machine learning models that took 36 hours to run can now be done in three to four hours — a reduction of about 89%. Additionally, updates within its customer relationship management software now take 30 to 40 minutes compared to three to four hours previously.
NTT DATA, a global IT and business services leader headquartered in Japan, sought to accelerate decision-making and unlock deeper insights by overcoming limitations of legacy dashboards and siloed data systems. Serving clients in over 50 countries, the company needed a more intuitive, scalable and AI-driven approach to data access and analysis. NTT DATA deployed Microsoft Fabric, Azure AI Foundry Agent Service and Azure AI Foundry to enable the creation of conversational AI tools that allow employees to retrieve and act on real-time data. This agentic AI platform significantly improved productivity, reduced time to market for new solutions by 50% and laid the foundation for broader adoption of multi-agent frameworks across the organization.
University of Venda, a public higher education institution in South Africa, modernized its IT infrastructure to support its strategic goal of producing globally competitive graduates while meeting the evolving needs of its regional and international students. Facing challenges with aging on-premises servers, frequent service interruptions and a six-month hardware procurement cycle, the university sought a more agile and reliable solution. By deploying Microsoft 365, migrating 18 systems to Microsoft Azure and leveraging Microsoft Unified Support, the university achieved 99% service uptime and reduced resource provisioning time from six months to under 12 hours. This transformation significantly improved system reliability, scalability and security, enabling students and staff to access essential services seamlessly from anywhere.
Security is the foundation for AI Transformation. We are helping our customers and partners defend against threat actors and secure their environments with Microsoft’s cloud and AI solutions.
Following its spinoff from Eli Lilly, Elanco sought to modernize its IT and security infrastructure by building a secure, scalable digital environment from the ground up. The company deployed a comprehensive Microsoft solution stack comprised of Microsoft 365 E5, Microsoft Defender suite, Microsoft Sentinel, Microsoft Intune and Microsoft Security Copilot. This integrated approach streamlined global IT operations across 90 countries, enabling Elanco to accelerate security response times by 50% with a future-ready, secure and efficient digital ecosystem that empowers their workforce.
Kern County faced significant challenges securing and governing their data across 40 departments — each operating with fragmented IT systems. With an approach grounded in data protection, the county deployed Microsoft Purview as part of its Microsoft 365 Government G5 suite. The implementation resulted in the classification of over 13 million files, near-total adoption of sensitivity labels and over 3,000 data loss prevention alerts in a single month. A validation assessment also showed the county saved about $1 million in mitigation risk and potential noncompliance. This transformation strengthened audit readiness, reduced data exposure risks and laid a secure foundation for future innovation.
Headquartered in the Czech Republic, Mews provides cloud-based property management solutions to help modernize hotel operations worldwide. As it scaled its platform to serve thousands of properties worldwide, the company faced increasing cybersecurity threats and sought to strengthen its security posture and streamline threat detection. By deploying Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft Entra ID and Microsoft Security Copilot, they enabled real-time monitoring, automated threat response and centralized visibility across its cloud infrastructure. As a result, the company reduced incident response times from hours to minutes and enhanced its ability to meet stringent compliance requirements to ensure secure growth in a highly regulated industry.
Puritan Life Insurance Company of America transformed its business model by launching Canvas Annuity — a direct-to-consumer digital distribution platform built entirely on Microsoft Azure. With the security features built into the technology out of the box, the team can detect and block malware attacks and threats, manage security efficiently and more easily pass regulatory, financial and information security audits. By creating a secure, scalable and user-friendly platform, customers can now purchase annuities online in just 10 minutes — a speed previously unheard of. Since launching, the company has seen a 700% increase in annual premium revenue, with the platform now accounting for 75% of premiums every year.
Facing growing cyber threats to its research, Singapore Management University needed to maintain seamless access for students and faculty while ensuring compliance with the country’s stringent data privacy regulations. The university implemented Microsoft’s Zero Trust framework by integrating Microsoft Security Copilot with Microsoft’s comprehensive security suite to strengthen protection while maintaining academic accessibility. This helped reduce response times and ease workloads for security teams while also supporting security analysts to streamline incident investigations, summarize complex multistage attacks and receive guided response recommendations in real time. The integrated security solution reduced operational costs and enhanced compliance reporting while maintaining seamless access to research resources.
For additional AI Transformation stories, check out AI-powered success—with more than 1,000 stories of customer transformation and innovation.
I could not be more excited by our mission than I am today — and I believe we have never been closer to bringing it to life than we are right now. With Microsoft’s leading technology and expertise, we are helping our customers and partners implement AI to bring out the best in individuals, organizations and companies. We are partnering to reinvent their business strategies and move beyond AI adoption alone to innovate with purpose and shape their futures as frontier AI firms. The opportunity to differentiate your business through AI Transformation and pave the way for industry leadership is now.
The post How Microsoft’s customers and partners accelerated AI Transformation in FY25 to innovate with purpose and shape their future success appeared first on The Official Microsoft Blog.
Over the past fiscal year, our customers and partners have driven pragmatic outcomes by implementing AI-first strategies across their organizations. With AI Transformation as their framework, we helped them enrich employee experiences, reinvent customer engagement, reshape business processes and bend the curve on innovation for their people, businesses and industries. Now, we are partnering to…
The post How Microsoft’s customers and partners accelerated AI Transformation in FY25 to innovate with purpose and shape their future success appeared first on The Official Microsoft Blog.Read More
Recommitting to our why, what, and how
Satya Nadella, Chairman and CEO, shared the below communication with Microsoft employees this morning.
As we begin a new fiscal year, I’ve been reflecting on the road we’ve traveled together and the path ahead.
Before anything else, I want to speak to what’s been weighing heavily on me, and what I know many of you are thinking about: the recent job eliminations. These decisions are among the most difficult we have to make. They affect people we’ve worked alongside, learned from, and shared countless moments with—our colleagues, teammates, and friends.
I want to express my sincere gratitude to those who have left. Their contributions have shaped who we are as a company, helping build the foundation we stand on today. And for that, I am deeply grateful.
I also want to acknowledge the uncertainty and seeming incongruence of the times we’re in. By every objective measure, Microsoft is thriving—our market performance, strategic positioning, and growth all point up and to the right. We’re investing more in CapEx than ever before. Our overall headcount is relatively unchanged, and some of the talent and expertise in our industry and at Microsoft is being recognized and rewarded at levels never seen before. And yet, at the same time, we’ve undergone layoffs.
This is the enigma of success in an industry that has no franchise value. Progress isn’t linear. It’s dynamic, sometimes dissonant, and always demanding. But it’s also a new opportunity for us to shape, lead through, and have greater impact than ever before.
The success we want to achieve will be defined by our ability to go through this difficult process of “unlearning” and “learning.” It requires us to meet changing customer needs, by continuing to maintain and scale our current business, while also creating new categories with new business models and a new production function. This is inherently hard, and few companies can do both.
But I have full confidence that we can, and we will once again find the resolve, courage, and clarity to deliver on our mission in this new paradigm.
With that context, I want to re-ground ourselves in our why, what, and how: our mission, our priorities, and our culture.
Our why: mission
What does achieving our mission look like and feel like for us as a company? When Microsoft is succeeding, the world around us must succeed too. This is why each of us chose to be here, and as a company it’s how we earn our social permission to operate. When Bill founded Microsoft, he envisioned not just a software company, but a software factory, unconstrained by any single product or category. That idea has guided us for decades. But today, it’s no longer enough.
We must reimagine our mission for a new era. What does empowerment look like in the era of AI? It’s not just about building tools for specific roles or tasks. It’s about building tools that empower everyone to create their own tools. That’s the shift we are driving—from a software factory to an intelligence engine empowering every person and organization to build whatever they need to achieve.
Just imagine if all 8 billion people could summon a researcher, an analyst, or a coding agent at their fingertips, not just to get information but use their expertise to get things done that benefit them. And consider how organizations, empowered with AI, could unlock entirely new levels of agility and innovation by transforming decision-making, streamlining operations, and enabling every team to achieve more together than ever before.
That’s the empowerment our mission enables, creating local surplus in every company, community, and country. And that’s our opportunity ahead.
Our what: priorities
To deliver on our mission, we need to stay focused on our three business priorities: security, quality, and AI transformation.
We are doubling down on the fundamentals while continuing to define new frontiers in AI.
Security and quality are non-negotiable. Our infrastructure and services are mission critical for the world, and without them we don’t have permission to move forward.
We’ve made substantial progress across SFI, QEI, and Engineering Thrive this year, and they remain top priorities to ensure that we continuously improve our innovation velocity and our operational metrics.
We will reimagine every layer of the tech stack for AI—infrastructure, to the app platform, to apps and agents. The key is to get the platform primitives right for these new workloads and for the next order of magnitude of scale. Our differentiation will come from how we bring these layers together to deliver end-to-end experiences and products, with the core ethos of a platform company that fosters ecosystem opportunity broadly. Getting both the product and platform right for the AI wave is our North Star!
Our performance this past year has positioned us well. And we must move forward with the intentionality and intensity that these industry shifts demand.
Our how: culture
Growth mindset has served us well over the last decade—the everyday practice of being a learn-it-all, not a know-it-all. It has reshaped our culture and helped us lead with greater humility and empathy. We need to keep that.
It starts with each of us as individuals and our personal drive to learn, improve, and get better every day. Professional rewards, growth, and pride in our craft will always be the prime drivers. Beyond that, we each have the opportunity to connect our personal passion and philosophy of how we derive meaning from the work we do with Microsoft’s mission to empower the world. This is what makes it all worthwhile.
This platform shift is reshaping not only the products we build and the business models we operate under, but also how we are structured and how we work together every day. It might feel messy at times, but transformation always is. Teams are reorganizing. Scopes are expanding. New opportunities are everywhere. It reminds me of the early ’90s, when PCs and productivity software became standard in every home and every desk! That’s exactly where we are now with AI.
Years from now, when you look back at your time here, I hope you’ll say: “That’s when I learned the most. That’s when I made my biggest impact. That’s when I was part of something transformational.”
What we’ve learned over the past five decades is that success is not about longevity. It’s about relevance. Our future won’t be defined by what we’ve built before, but by what we empower others to build now.
And I know that with your dedication, drive, and hard work we can go win together, and change the world in the process.
I look forward to sharing more at Earnings next week and addressing your questions at our next Town Hall.
Satya
The post Recommitting to our why, what, and how appeared first on The Official Microsoft Blog.
Satya Nadella, Chairman and CEO, shared the below communication with Microsoft employees this morning. As we begin a new fiscal year, I’ve been reflecting on the road we’ve traveled together and the path ahead. Before anything else, I want to speak to what’s been weighing heavily on me, and what I know many of you…
The post Recommitting to our why, what, and how appeared first on The Official Microsoft Blog.Read More
How to leave a Microsoft family group – Microsoft Support
How to remove members from your family group when you’re on your PC, including adult and child accounts.
Solusi Inklusif Berbasis AI dari Mahasiswa UI Menangkan Hackathon AI for Accessibility 2025 Microsoft
Tim “The Leporidaes” bersama perwakilan dari Universitas Indonesia, Microsoft dan Suarise.
Microsoft dan Universitas Indonesia (UI) baru saja menyelesaikan rangkaian kompetisi Hackathon AI for Accessibility (AI4A) 2025, sebuah ajang tahunan yang mengajak para inovator muda di Asia Tenggara menciptakan solusi berbasis kecerdasan buatan (AI) dari Microsoft guna memecahkan tantangan dunia nyata yang dihadapi penyandang disabilitas – mulai dari kehidupan sehari-hari, pendidikan, komunikasi, hingga ketenagakerjaan. Memasuki tahun keenam, kali ini Microsoft menggandeng Fakultas Teknik Universitas Indonesia sebagai mitra penyelenggara kompetisi tersebut. Setelah melalui proses penjurian yang ketat, dari 46 tim yang ikut berpartisipasi, terpilihlah 10 tim yang lolos ke grand final.
Selanjutnya, dewan juri yang terdiri dari Rahma Utami, S.Ds., M.A. (Accessibility Director, Suarise), F. Astha Ekadiyanto (Dosen Departemen Teknik Komputer dan Teknik Listrik, Fakultas Teknik UI), serta Edhot Purwoko, S.T., M.T.I. (Senior Technology Specialist, Microsoft) menetapkan tim “The Leporidaes” sebagai pemenang utama dan berhak memperoleh berbagai dukungan eksklusif, mulai dari pelatihan intensif bersama pakar Microsoft, langganan LinkedIn Premium, akses Azure for Students, hingga pendampingan lanjutan untuk mengembangkan solusi mereka di Microsoft Azure.
Tim “The Leporidaes” yang terdiri dari mahasiswa Fakultas Teknik dan Fakultas Ilmu Komputer UI, berhasil terpilih sebagai pemenang utama tahun ini berkat solusi mereka yang diberi nama NeuroBuddy. Mereka membuat sebuah alat deteksi dini neurodivergensi dalam bentuk permainan anak-anak berbasis AI yang menampilkan maskot kelinci untuk mengajak anak berinteraksi. Nantinya, interaksi anak selama bermain akan dievaluasi untuk mendeteksi secara dini potensi disleksia, ASD, atau ADHD, sehingga dapat mendorong inklusi dan menjembatani kesenjangan antara teknologi, disabilitas, dan stigma. Dalam operasinya, Neurobuddy mengintegrasikan beragam layanan dari Azure Cognitive Service.
Tampilan solusi dari NeuroBuddy
Microsoft percaya bahwa aksesibilitas adalah kunci untuk mewujudkan misinya: memberdayakan setiap individu dan organisasi di dunia untuk mencapai lebih. Adapun program ini menjadi bagian dari komitmen global perusahaan senilai US$ 25 juta, dan melalui kolaborasi bersama komunitas disabilitas, akademisi, dan developer, Microsoft berupaya memperluas manfaat AI untuk mendukung kehidupan sehari-hari, komunikasi, pendidikan, dan dunia kerja yang lebih inklusif.
“Banyak inovasi teknologi, termasuk AI, berawal dari upaya menjawab tantangan aksesibilitas, seperti fitur closed captions misalnya yang kini digunakan secara luas. Inilah bukti bahwa inovasi yang lahir dari kepedulian terhadap aksesibilitas pada akhirnya membawa manfaat luas bagi semua – karena setiap individu itu unik, teknologi pun harus mampu beradaptasi secara inklusif untuk memenuhi beragam kebutuhan tersebut. Hackathon ini menjadi ruang untuk mewujudkan misi itu, dengan dukungan layanan Microsoft yang berkomitmen pada inklusivitas,” ujar Dharma Simorangkir, Presiden Direktur Microsoft Indonesia
Semangat ini sejalan dengan komitmen Universitas Indonesia (UI) untuk membangun lingkungan pendidikan yang inklusif. UI secara konsisten menghadirkan berbagai inisiatif, mulai dari pendirian Unit Layanan Mahasiswa Disabilitas di sejumlah fakultas—seperti Fakultas Kesehatan Masyarakat dan Fakultas Psikologi—hingga penyediaan layanan pendampingan belajar dan proses seleksi masuk yang inklusif.
“Universitas Indonesia memiliki banyak inovator muda berbakat yang siap menciptakan solusi teknologi demi mendukung inklusivitas. Kami meyakini bahwa inovasi-inovasi yang lahir dari ajang seperti Hackathon AI for Accessibility bersama Microsoft dapat menjadi pemicu perubahan menuju dunia yang lebih ramah dan setara bagi semua kalangan, termasuk penyandang disabilitas. Terima kasih kepada seluruh peserta yang telah mencurahkan energi, waktu, dan gagasan untuk menjawab tantangan nyata di masyarakat,” kata Prof. Kemas Ridwan Kurniawan, S.T., M.Sc., Ph.D., Dekan Fakultas Teknik Universitas Indonesia.
Selain Tim “The Leporidaes” yang keluar sebagai pemenang utama, sejumlah ide lainnya juga mendapatkan penghargaan. Misalnya, ide dari Tim “UINNOVATORS” dengan solusi bernama Pintaru didapuk sebagai juara kedua. Terinspirasi dari fakta bahwa satu dari lima pelajar di dunia memiliki disleksia, mereka merancang buku digital adaptif yang dapat menyesuaikan ukuran huruf, spasi, dan elemen visual lainnya sesuai kebutuhan pengguna. Solusi yang mereka bawakan didukung oleh Azure OpenAI, Azure Search, dan Azure Speech untuk menciptakan pengalaman belajar yang lebih inklusif.
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Membangun Ekosistem Digital Indonesia yang Siap di Era AI
Read in English here
Transformasi digital di Indonesia kini memasuki babak baru dengan semakin masifnya adopsi kecerdasan buatan (AI). Untuk dapat mengikuti kemajuan ini, kesiapan infrastruktur dan pengembangan talenta harus berjalan beriringan agar ekosistem digital dapat tumbuh secara berkelanjutan. Dalam sesi wawancara langsung bersama CNBC Indonesia melalui program Tech A Look CNBC Indonesia TV, Dharma Simorangkir, Presiden Director Microsoft Indonesia, berbagi pandangan seputar peran Microsoft sebagai mitra jangka panjang yang mendukung transformasi digital secara inklusif, berkelanjutan, dan bertanggung jawab.
Infrastruktur Tangguh untuk Mendukung Ekosistem Digital
Pada April 2025, Microsoft resmi meluncurkan cloud region Indonesia Central sebagai bagian dari investasi sebesar USD 1,7 miliar — investasi terbesar kami selama 30 tahun berkiprah di Indonesia untuk mendukung inovasi dan #BerdayakanIndonesia.
Terintegrasi dengan lebih dari 70 Azure regions dan 300+ datacenter global, Indonesia Central menawarkan infrastruktur cloud terpercaya dengan konektivitas rendah latensi, keamanan data lokal, serta skalabilitas yang mendukung ambisi AI Indonesia.
Infrastruktur ini memungkinkan organisasi di Indonesia menjalankan layanan AI dan cloud secara real-time—baik untuk kebutuhan domestik, maupun untuk membangun solusi dari Indonesia ke panggung global.
Generasi Pembelajar dan Inovator di Era AI
Sejalan dengan komitmen Microsoft untuk #BerdayakanIndonesia, Indonesia membutuhkan talenta yang mampu memanfaatkan teknologi secara inklusif dan bertanggung jawab. Melalui program elevAIte Indonesia bersama Komdigi, kami menargetkan pelatihan bagi 1 juta peserta mulai dari sektor publik, pendidikan, UMKM, hingga komunitas di wilayah 3T.
Berkat inisiatif ini, lahir kisah-kisah inspiratif dari pemanfaatan AI, misalnya, dalam mitigasi bencana di Wonogiri, hingga pertanian yang tahan iklim. Kisah ini membuktikan bahwa kolaborasi antara teknologi AI dan kemampuan manusia mampu menciptakan solusi untuk menghadapi tantangan di masa depan.
Indonesia juga saat ini memiliki lebih dari 3,1 juta developer aktif di GitHub, menjadikannya sebagai komunitas developer terbesar ketiga di Asia Pasifik, yang mencerminkan semangat eksplorasi, kolaborasi, dan keberanian untuk tidak hanya menggunakan teknologi, tapi juga menciptakannya.
Mendorong Adopsi AI yang Bertanggung Jawab
Di tengah percepatan digitalisasi, keamanan siber tidak bisa dianggap sebagai fitur tambahan. Microsoft menerapkan prinsip privacy and security by design di seluruh layanan cloud dan AI.
Setiap hari, Microsoft menganalisis lebih dari 78 triliun sinyal keamanan, didukung oleh 34,000+ engineer keamanan dan inisiatif global seperti Secure Future Initiative (SFI).
Microsoft secara aktif berbagi praktik terbaik melalui publikasi seperti Cyber Signals dan Digital Defense Report, dan berkolaborasi dengan pemerintah Indonesia untuk berbagi praktik terbaik terkait regulasi data dan AI seperti tercermin dalam Microsoft Responsible AI Standard yang mendorong organisasi dapat menerapkan prinsip dan pengembangan AI yang bertanggung jawab secara luas.
Kekuatan Kolaborasi di Era AI
Untuk membangun ekosistem digital yang inklusif dan berkelanjutan, Microsoft percaya bahwa pendekatan pentahelix – melibatkan pemerintah, industri, akademisi, komunitas, dan media, merupakan kunci.
“Dalam dua tahun terakhir, kami telah melakukan upskilling dan reskilling di bidang digital, keamanan siber, hingga AI kepada lebih dari 700.000 orang di Indonesia melalui program elevAIte. Tentu, upaya ini tidak bisa kami jalankan sendiri—dukungan dari Komdigi, lembaga, dan berbagai komunitas menjadi kunci keberhasilannya. Kini, dengan hadirnya layanan AI dan kebutuhan data residency di dalam negeri, seluruh pelaku usaha dan organisasi dapat #InnovAIteinIndonesia.”
Saksikan rekaman wawancara lengkap saya bersama CNBC Indonesia dalam program Tech a Look di sini:
Saya mengucapkan terima kasih kepada tim redaksi CNBC Indonesia atas kesempatannya untuk berbagi pandangan mengenai masa depan ekosistem digital Indonesia. Semoga wawancara ini dapat menjadi bagian dari percakapan yang lebih luas tentang bagaimana teknologi, jika diadopsi secara inklusif dan bertanggung jawab, dapat memberikan dampak positif bagi masyarakat luas.
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Building Indonesia’s Digital Ecosystem Ready for the AI Era
Read in Bahasa Indonesia here.
Indonesia’s digital transformation has entered a new chapter, marked by the rapid and widespread adoption of artificial intelligence (AI). To keep pace with this momentum, infrastructure readiness and talent development must go hand in hand—ensuring that the country’s digital ecosystem can grow inclusively and sustainably.
In an interview on CNBC Indonesia TV’s Tech A Look program, Dharma Simorangkir, President Director of Microsoft Indonesia, shared insights on Microsoft’s role as a long-term partner supporting an inclusive, sustainable, and responsible digital transformation.
Resilient Infrastructure to Support the Digital Ecosystem
In April 2025, Microsoft officially launched the Indonesia Central cloud region as part of a USD 1.7 billion investment—the largest investment we have made during our 30 years of operation in Indonesia to support innovation and #BerdayakanIndonesia.
Integrated with over 70 Azure regions and more than 300 datacenters worldwide, Indonesia Central delivers trusted cloud infrastructure with low-latency connectivity, local data security, and scalability that underpins Indonesia’s AI ambitions.
This infrastructure enables organizations in Indonesia to run AI and cloud services in real-time—not only to serve domestic needs, but to build solutions that scale globally.
A New Generation of Learners and Innovators
Aligned with Microsoft’s commitment to #BerdayakanIndonesia, Indonesia needs talent capable of leveraging technology inclusively and responsibly. Through the elevAIte Indonesia program in collaboration with Komdigi, we aim to train 1 million participants across the public sector, education, MSMEs, and communities in underdeveloped regions (3T areas).
This initiative has already surfaced inspiring stories of AI in action — from disaster mitigation in Wonogiri to climate-resilient agriculture. These stories demonstrate how AI, when paired with human ingenuity, can help solve real-world challenges.
Indonesia is also home to 3.1 million active developers on GitHub, making it the third-largest developer community in Asia Pacific, reflecting a spirit of exploration, collaboration, and the courage to not only use technology but also create it.
Advancing Responsible AI Adoption
In an era of accelerating digitalization, cybersecurity cannot be an afterthought. Microsoft embeds privacy and security by design across all our cloud and AI services.
Each day, Microsoft analyzes more than 78 trillion security signals, powered by 34,000+ security engineers and global initiatives such as the Secure Future Initiative (SFI).
We actively share best practices through reports like Cyber Signals and the Digital Defense Report and collaborate with the Indonesian government to share best practices on data and AI regulation, as reflected in the Microsoft Responsible AI Standard, encouraging organizations to broadly adopt responsible AI principles and development.
The Power of Collaboration in the AI Era
We believe building a resilient digital ecosystem requires a pentahelix approach – bringing together government, industry, academia, communities, and media, we can create an inclusive and robust digital ecosystem.
“In the past two years, we have upskilled and reskilled more than 700,000 people across digital skills, cybersecurity, and AI in Indonesia through the elevAIte program. Of course, this effort cannot be done alone—we rely on the support of Komdigi, institutions, and various communities. Now, with the availability of AI services and the need for data residency domestically, all businesses and organizations have the opportunity to #InnovAIteinIndonesia.”
Watch the full interview with CNBC Indonesia on Tech A Look here:
We thank CNBC Indonesia’s editorial team for the opportunity to share our vision for Indonesia’s digital future. We hope this conversation inspires broader dialogue on how inclusive and responsible technology adoption can positively impact society as a whole.
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Microsoft Rilis Laporan Work Trend Index 2025: Dorong Potensi Indonesia Lewat Kolaborasi Manusia dan AI
Read in English here.
Seiring Indonesia melangkah ke tahun yang krusial dalam perjalanan transformasi digitalnya, Microsoft merilis temuan terbaru dari laporan Work Trend Index 2025 yang secara khusus menyoroti Indonesia. Laporan ini mengungkap bagaimana kecerdasan buatan (AI) tengah mengubah lanskap bisnis dan cara orang bekerja. Menariknya, 97% pemimpin bisnis di Indonesia meyakini bahwa tahun 2025 ini adalah momen untuk meninjau ulang strategi dan operasional bisnis secara inti—angka ini bahkan melampaui hasil tren global.
Perubahan ini bukan hanya soal tren teknologi semata, melainkan sebuah perubahan yang berdampak terhadap cara kita bekerja. Guna membuka potensi ekonomi baru berbasis AI dan memanfaatkan momentum yang ada, kita tidak hanya berbicara soal adopsi teknologi saja. Diperlukan mindset baru yang memadukan kepemimpinan manusia dan bantuan intelligence on tap, di mana wawasan dan kapabilitas manusia didukung sepenuhnya oleh AI. Kini, perusahaan dari berbagai sektor tengah bergerak cepat menciptakan kolaborasi antara manusia dan AI, di mana agen digital bekerja berdampingan dengan manusia. Kolaborasi ini membuka jalan bagi terbentuknya struktur baru yang beroperasi dengan alur kerja cerdas, tim kerja yang dinahkodai oleh agen AI, serta peran baru manusia yang dikenal dengan istilah agent boss. Inilah ciri khas dari perusahaan masa depan yang dalam laporan ini disebut sebagai Frontier Firm.
“Frontier Firm bukan hanya perihal model bisnis baru, melainkan peluang besar bagi Indonesia untuk melangkah lebih jauh lagi. Era ketika AI mengubah setiap aspek pekerjaan adalah momen yang justru memberikan kita kesempatan untuk melampaui batasan yang ada dan mendorong adanya terobosan untuk meningkatkan produktivitas dan inovasi. Dengan mindset dan investasi yang tepat, perusahaan di Indonesia dapat memanfaatkan kolaborasi antara manusia dan AI untuk menciptakan alur kerja yang benar-benar berbeda, yang lebih cepat, lebih cerdas, dan lebih berdampak. Inilah cara kita membangun bisnis yang berdaya saing global, sekaligus mencerminkan kecerdasan serta ambisi luhur kita.” ujar Dharma Simorangkir, President Director of Microsoft Indonesia.
Laporan tahun ini, yang berjudul “2025: The Year the Frontier Firm is Born,” didasarkan pada survei terhadap 31.000 orang di 31 negara, termasuk Indonesia, tren ketenagakerjaan dan perekrutan di LinkedIn, serta analisis triliunan sinyal produktivitas Microsoft 365. Hasil laporan tersebut mengungkap bagaimana perusahaan tengah berevolusi dari struktur hierarki yang tradisional menjadi ekosistem yang lebih leluasa dan disokong oleh AI. Keberadaan tim hybrid, yang terlahir dari kolaborasi manusia dan agen AI, memungkinkan perusahaan bergerak lebih cepat, mengambil keputusan yang lebih baik, dan menciptakan nilai tambah di setiap jenjang pekerjaan.
Proses menjadi sebuah Frontier Firm berlangsung dalam tiga fase utama. Pertama, AI berperan sebagai asisten yang membantu mengerjakan pekerjaan repetitif dan meningkatkan efisiensi kerja. Selanjutnya, agen AI tersebut mulai mengambil peran yang lebih spesifik sebagai rekan kerja digital untuk mendukung aktivitas seperti riset atau perencanaan proyek. Di fase akhir, agen AI mulai mengelola alur kerja secara mandiri, sementara manusia berfokus pada strategi dan turun tangan hanya jika diperlukan.
Evolusi ini bukan sekadar teori belaka, melainkan telah menjadi kekuatan penggerak ekonomi yang membuat bisnis mampu melampaui sistem lama dan bersaing lebih efektif di tingkat global. Dengan mengadopsi model Frontier Firm, perusahaan di Indonesia memiliki peluang unik untuk meningkatkan produktivitas, mempercepat inovasi di berbagai sektor, seperti layanan keuangan, layanan publik, serta usaha kecil dan menengah (UMKM), yang akhirnya turut mendorong pertumbuhan inklusif dalam mewujudkan visi Indonesia Emas 2045.
Survei ini juga menyoroti tiga hal penting yang perlu diperhatikan oleh para pemimpin bisnis dan profesional di Indonesia, karena AI mulai mengubah cara kita bekerja dan mempengaruhi pasar tenaga kerja di tahun mendatang:
Berinvestasi pada penggunaaan intelligence on tap untuk mengatasi kesenjangan kapasitas
- Sekitar 63% pemimpin bisnis di Indonesia menyatakan bahwa produktivitas harus ditingkatkan, namun 88% tenaga kerja, baik karyawan maupun para pemimpin bisnis, mengaku kekurangan waktu atau energi untuk menyelesaikan pekerjaan mereka.
- Untuk mengatasi hal ini, 95% pemimpin bisnis di Indonesia menyatakan mereka yakin akan penggunaan agen AI sebagai anggota tim digital pendukung, guna memperluas kapasitas kerja dalam satu hingga dua tahun ke depan. Lebih dari separuhnya, atau sekitar 52%, menjadikan penambahan kapasitas tim dengan tenaga kerja digital sebagai prioritas utama, lalu diikuti peningkatan kapasitas melalui kegiatan upskilling.
- Karyawan di perusahaan yang mengadopsi model Frontier Firm di Indonesia lebih dari dua kali lipat lebih optimis bahwa perusahaan tempat mereka bekerja sedang berkembang—sentimen yang lebih besar dibandingkan rata-rata angka global dan di Asia-Pasifik. Bahkan, hampir tiga kali lipat dari mereka yang percaya diri dalam menghadapi beban kerja yang besar dan merasa memiliki kesempatan untuk fokus ke pekerjaan yang penting.
Kolaborasi Tim Manusia dan Agen AI Akan Membentuk Ulang Struktur Organisasi
- Di Indonesia, 59% pemimpin menyatakan bahwa perusahaan mereka sudah menggunakan agen AI untuk mengotomatisasi pekerjaan—angka ini sedikit lebih tinggi dibandingkan rata-rata di Asia-Pasifik yang sebesar 53%.
- Semakin banyak karyawan di Indonesia memanfaatkan AI berkat ketersediaan dan fungsinya yang praktis. Hampir setengahnya (48%) menyatakan lebih memilih mengandalkan AI dibandingkan rekan kerja karena AI siap sedia selama 24 jam penuh. Tidak hanya itu, sebanyak 28% karyawan mengatakan bahwa kecepatan adalah alasannya, sementara 38% lainnya mengarah pada kemampuan berpikir kreatif AI. Menariknya, 66% pekerja menganggap AI sebagai teman diskusi, sementara 33% lainnya menganggapnya lebih dari sekedar tools yang suka diperintah.
Kini, setiap karyawan bisa mengarahkan dan mengelola agen AI sendiri
- Dalam lima tahun ke depan, para pemimpin bisnis di Indonesia memperkirakan tim mereka akan mulai menjalankan tugas baru. Sebanyak 48% berharap AI akan dimanfaatkan untuk merancang ulang proses kerja, 63% berencana membangun multi-agent systems, sementara 69% akan fokus pada pelatihan, dan 58% lainnya akan mengelola agen AI secara langsung.
- Mengingat AI mulai mengubah cara kerja tim, 65% manajer di Indonesia memperkirakan bahwa pelatihan dan upskillingAI akan menjadi bagian penting untuk tim mereka ke depannya.
- Namun, masih ada kesenjangan yang tertinggal. Meskipun 87% pemimpin sudah memahami konsep agen AI, hanya 56% karyawan yang memiliki tingkat pemahaman yang sama. Menjembatani kesenjangan ini sangat penting untuk memastikan adopsi AI yang inklusif dan berjangka panjang untuk ketenagakerjaan.
Tahun 2025 akan dikenang sebagai tahun lahirnya Frontier Firm, ketika para perusahaan bersiap menjalani transformasi digital di mana agen AI menjadi bagian penting dalam tim kerja. Demi mengintegrasikan AI secara efektif dalam ketenagakerjaan, perusahaan perlu mulai mengadopsi AI dengan merekrut tenaga kerja digital, menentukan mana pekerjaan yang dapat diotomatisasi, dan memperlakukan AI sebagai bagian penting dari tim.
Namun, tidak hanya berhenti pada pengadopsian saja. Perusahaan juga perlu menentukan keseimbangan antara manusia dan AI (human-agent ratio) agar AI benar-benar mampu melengkapi kreativitas dan penilaian manusia. Bentuk investasi lainnya, seperti penanaman literasi AI dan upskilling berkelanjutan bagi karyawan akan menjadi kunci agar mereka mampu mengelola dan berkolaborasi dengan AI secara efektif.
“Meskipun AI menjanjikan perubahan pada cara kita bekerja, dampak nyatanya baru akan terasa ketika setiap karyawan diberdayakan untuk memimpin bersama teknologi ini. Di Indonesia, kesenjangan pemahaman terhadap AI antara pemimpin (87%) dan karyawan (56%) bukan sekadar angka—ini adalah panggilan bagi kita untuk bertindak. Inilah saatnya kita berinvestasi untuk manusia, mengembangkan keterampilan baru, dan membangun budaya kerja di mana setiap orang siap menjadi agent boss. Dengan mengatasi kesenjangan ini, kita tidak hanya sekadar mengadopsi teknologi, tetapi juga membuka seluruh potensi yang dimiliki tenaga kerja kita, serta membangun masa depan kerja yang lebih inklusif dan inovatif,” tambah Dharma.
Menghidupkan era kolaborasi manusia-AI dengan Microsoft 365
Bersamaan dengan rilisnya Work Trend Index 2025, Microsoft juga mengumumkan peluncuran Microsoft 365 Copilot Wave 2 spring release. Rangkaian fitur baru ini dirancang untuk mendukung era baru kolaborasi antara manusia dan AI, yang meliputi:
- Fitur Search yang dilengkapi AI, yang siap membantu pengguna menemukan informasi relevan di tempat kerja dengan lebih cepat.
- Fitur Create, sebuah pengalaman baru yang menghadirkan kemampuan desain dan pembuatan konten bagi siapa saja, sehingga setiap gagasan atau ide bisa diwujudkan dengan lebih mudah.
- Copilot Notebooks yang mampu mengubah data menjadi insight yang langsung bisa direalisasikan.
- Agent Store, tempat untuk mengakses dan mengarahkan agen AI, yang spesifik ditugaskan untuk melakukan pekerjaan tertentu.
“Update terbaru dari Microsoft 365 Copilot Wave 2 spring release menandakan pergeseran besar terhadap cara kita bekerja bersama AI, membuka alur baru di dunia kerja. Fitur-fitur seperti Copilot Search, Agent Store, kemampuan fitur baru Create dan Notebook, serta ditambah lagi dengan frontier agents seperti Researcher dan Analyst, menunjukkan bahwa kita sedang memasuki masa depan di mana manusia dan AI tidak lagi hidup berdampingan, namun juga berkolaborasi. Ini sejalan dengan tujuan kami, yaitu memberdayakan setiap individu dan organisasi di Indonesia agar dapat bekerja dengan lebih cermat, cepat, dan kreatif, serta menyediakan Copilot bagi setiap karyawan dan agen AI untuk setiap proses bisnis, sambil meningkatkan keterampilan agar sukses di era kerja sama tim antara manusia dan AI,” ujar Ricky Haryadi, Sr. Go To Market Lead – AI at Work (ASEAN), Microsoft.
Untuk informasi lebih lanjut, kunjungi Microsoft’s Official Blog, Work Trend Index 2025 Report, dan pengumuman baru Microsoft 365 untuk mempelajari era kolaborasi antara manusia dan AI.
Microsoft Shares Latest Findings from 2025 Work Trend Index: Unlocking Indonesia’s Potential Through Human-AI Collaboration
Read in Bahasa Indonesia here.
As Indonesia enters a pivotal year for digital transformation, Microsoft has released new, Indonesia-specific findings from the 2025 Work Trend Index. The report highlights how artificial intelligence (AI) is reshaping the rules of business and the way people work. Notably, 97% of business leaders in Indonesia say 2025 is the year to rethink core facets of strategies and operations, outpacing global trends.
This shift marks more than a technology trend – it reflects a fundamental change in how work gets done. Unlocking the potential of the new AI economy and seizing the momentum means going beyond technology adoption and embracing a new mindset: combining human leadership with intelligence on tap – readily accessible insights and capabilities powered by AI. Organizations across industries are navigating a rapid move toward human-AI collaboration, where digital agents work alongside people, enabling a new type of organization structured around intelligent workflows, agent-led teams, and a new leadership role – the agent boss. These are the hallmarks of what the study calls the Frontier Firm.
“The Frontier Firm is more than a new business model but a leapfrog opportunity for Indonesia. In an era where AI is reshaping every aspect of work, this moment allows us to bypass traditional limitations and drive breakthrough gains in productivity and innovation. With the right mindset and investments, Indonesian organizations can harness human-AI collaboration to unlock entirely new ways of working. One that is faster, smarter, and more impactfully. This is how we shape globally competitive businesses that reflect our local ingenuity and ambition,” said Dharma Simorangkir, President Director of Microsoft Indonesia.
Drawing on insights from 31,000 workers across 31 countries, LinkedIn hiring trends, and trillions of Microsoft 365 productivity signals, the report, titled “2025: The Year the Frontier Firm is Born,” reveals how organizations are evolving from traditional hierarchies into fluid, intelligence-driven ecosystems. These hybrid teams—humans working alongside AI agents—are enabling companies to move faster, make better decisions, and unlock new value across all levels of work.
The path to becoming a Frontier Firm unfolds in three key phases. First, AI serves as an assistant, eliminating repetitive tasks and boosting efficiency. Next, agents take on defined roles as digital colleagues, supporting tasks like research or project planning. In the final phase, AI agents begin to autonomously run entire workflows, with humans steering strategy and stepping in to resolve exceptions.
This evolution is not just theoretical; it’s emerging as a powerful economic driver, enabling businesses to leapfrog legacy systems and compete more effectively on the global stage. By adopting the Frontier Firm model, Indonesian companies have a unique opportunity to improve productivity, accelerate innovation in sectors like financial services, public services, as well as small and medium businesses, thereby fueling inclusive growth that supports Golden Indonesia 2045 Vision.
The study also highlights three key takeaways for leaders and professionals in Indonesia as AI begins to reshape the way we work and impact the job market in the coming year:
Investing in intelligence on tap to fill the capacity gap
- Around 63% of leaders in Indonesia say productivity must increase but 88% of the workforce—both employees and leaders— say they’re lacking enough time or energy to do their work.
- To address this, 95% of business leaders in Indonesia say they’re confident to use AI agents as supporting digital team members to extend work capacity within the next one or two years. Over half (52%) rank expanding team capacity with digital labor as a top priority, followed by capacity enhancement through upskilling.
- Employees at Frontier Firms in Indonesia are more than twice as likely to say their company is thriving—reflecting a stronger setiment than global and Asia-Pacific averages. Nearly three times as many report feeling optimistic about managing higher workloads and getting the chance to focus on more meaningful tasks.
Human-AI agent teams will reshape organizational structures
- In Indonesia, 59% of leaders say their company is already using AI agents to automate workflows—slightly higher than the Asia-Pacific average of 53%.
- Indonesian employees are also increasingly turning to AI because of its availability and utility. Nearly half (48%) say they prefer using AI over a colleague because it’s available 24/7. Others cite speed (28%) and creative thinking/ideas (38%) as key advantages. Interestingly, 66% of workers view AI as a brainstorming partner, while 33% of them see it more as a command-based tool.
Now, every employee can instruct and manage their own AI agents
- In the next five years, leaders in Indonesia expect their teams to take on new tasks, such as redesigning processes with AI (48%), building multi-agent systems (63%), and training (60%) and managing AI agents (58%).
- As AI redefines team responsibilities, 65% of managers expect AI training and upskilling to become a key responsibility for their teams.
- However, a noticeable gap remains: while 87% of leaders are familiar with AI agents, only 56% of employees share the same level of understanding. Bridging this gap is essential to ensuring inclusive AI adoption and long-term workforce resilience.
As 2025 will be remembered as the year the Frontier Firm was born, companies are poised for a digital transformation where AI agents become essential team members. To successfully integrate AI into the workforce, organizations must begin their AI-adoption journey by hiring digital employees, defining roles that can be automated, and treating AI as a crucial part of the team.
Yet adoption alone is not enough. Organizations must also determine the right balance between humans and AI (the human-agent ratio) to ensure that AI complements human creativity and judgment. Additional investments in AI literacy and continuous upskilling for employees will be key to enabling them to manage and collaborate effectively with AI.
“While the promise of AI is transforming the way we work, its true impact will only be realized when every employee is empowered to lead alongside it. In Indonesia, the gap in AI familiarity between leaders (87%) and employees (56%) is not just a statistic—it’s a call to action. This is our opportunity to invest in people, nurture new skills, and create a culture where everyone is equipped to become an agent boss. By closing this gap, we’re not only embracing technology—we are unlocking the full potential of our workforce, shaping a future of work that is more inclusive and innovative,” added Dharma.
Enabling the era of human-agent collaboration with Microsoft 365
Alongside the 2025 Work Trend Index, Microsoft also announced the Microsoft 365 Copilot Wave 2 spring release, introducing new features designed to support the next era of human–AI collaboration, including:
- AI-powered Search to help users quickly find relevant information at workplace.
- A Create experience for business that unlock design and content creation skill for everyone, bringing ideas to life.
- Copilot Notebooks for transforming data into actionable insights.
- Agent Store to access and deploy AI agents tailored to specific tasks within the workflow.
“The latest updates from the Microsoft 365 Copilot Wave 2 spring release mark a significant leap in how we work with AI, unlocking a new path of working. Features like Copilot Search, Agent Store, new Create and Notebook capabilities, general availability of frontier agents such as Researcher and Analyst show we are entering a future where humans and AI don’t merely coexist, but collaborate. This aligns with our goal to empower every individual and organization in Indonesia to work smarter, faster, and more creatively, a Copilot for every employee, an agent for every business process—while building the skills to thrive in the era of human–agent teamwork,” said Ricky Haryadi, Sr. Go To Market Lead – AI at Work (ASEAN) Microsoft.
For further reading, visit Microsoft’s Official Blog, Work Trend Index 2025 Report, and Microsoft 365 news announcement to learn more about the new era of human- agents collaboration.
Announcing comprehensive sovereign solutions empowering European organizations
Today, we are taking the next step in strengthening our European Digital Commitments to empower our customers with greater choice, more control over their data privacy and the most robust digital resilience we have ever offered. Building on our 42-year history as a company in Europe, we are expanding our efforts with Microsoft Sovereign Cloud. This offer spans both public cloud and private digital infrastructure, ensuring our customers can choose the right balance of control, compliance and capability for their needs.
With this expanded offering we are announcing Data Guardian for European operations, External Key Management for customer-controlled encryption, Regulated Environment Management for simplified configuration and Microsoft 365 Local for critical productivity services in private cloud environments.
This brings together comprehensive productivity, security and cloud solutions designed to enable European organizations to grow, compete and lead on their own terms and with more control than ever before across Sovereign Public Cloud, Sovereign Private Cloud and National Partner Clouds.
Building on our experience delivering sovereignty solutions that meet the needs of highly regulated customers and government agencies, our Sovereign Public Cloud is an evolution and expansion of the Microsoft Cloud for Sovereignty and will be offered across all existing European datacenter regions, for all European customers, across enterprise services such as Microsoft Azure, Microsoft 365, Microsoft Security and Power Platform. Sovereign Public Cloud ensures customer data stays in Europe, under European Law, with operations and access controlled by European personnel, and encryption is under full control of customers. This is enabled for all customer workloads running in our European datacenter regions requiring no migration.
Microsoft’s new Sovereign Private Cloud will support critical collaboration, communication and virtualization services workloads on Azure Local. This solution now integrates Microsoft 365 Local and our security platform with Azure Local, providing consistent capabilities for hybrid or air-gapped environments to meet resiliency and business continuity requirements.
In France and Germany, our National Partner Clouds offer comprehensive capabilities of Microsoft 365 and Microsoft Azure in an independently owned and operated environment. In France, we have an agreement with Bleu, a joint venture between Orange and Capgemini, for Bleu to operate a “cloud de confiance” for the French public sector, critical infrastructure providers and essential services providers that is designed to meet SecNumCloud requirements. In Germany, we have an agreement with Delos Cloud, an SAP subsidiary, for Delos Cloud to operate a sovereign cloud for the German public sector that is designed to meet the German government’s Cloud Platform Requirements.
Across our Sovereign Public Cloud, Sovereign Private Cloud and support for National Partner Clouds, Microsoft Sovereign Cloud offers the most comprehensive set of sovereignty solutions in the industry for integrated productivity, security and cloud.
Sovereign Public Cloud for all Microsoft Cloud customers in Europe
Many technology providers have approached sovereignty as niche requirements for a unique set of customers that require a specific deployment approach that at times is at odds with the economics and innovation of public cloud systems. This often requires running duplicate systems and teams, migrating to separate environments and limiting access to cutting-edge technologies like AI. However, Microsoft’s Sovereign Public Cloud builds an evolving set of sovereign capabilities that can be configured to meet specific needs without sacrificing functionality or requiring migration to specialized datacenters. With Microsoft’s Sovereign Public Cloud currently in preview and set to be generally available in all European cloud regions later this year, we will introduce new features and solutions that reinforce this vision.
Announcing Data Guardian
Our EU Data Boundary already provides an industry-leading commitment to store and process your data on infrastructure located in Europe. Data Guardian will add an additional level of assurance by ensuring that only Microsoft personnel residing in Europe control remote access to these systems. Data Guardian adds additional human and technical oversight whenever engineers outside of Europe need access. All remote access by Microsoft engineers to the systems that store and process your data in Europe is approved and monitored by European resident personnel in real time and will be logged in a tamper-evident ledger.
Announcing External Key Management to extend Azure Managed HSM
Encryption under the full control of customers provides an additional guarantee of data protection. With external key management, customers can connect Azure to keys stored on their own Hardware Security Module (HSM) on-premises or hosted by a trusted third party. We’re working with major HSM manufacturers such as Futurex, Thales and Utimaco to ensure their support.
Announcing Regulated Environment Management
The Regulated Environment Management service will allow customers to easily manage all these features in one place (for instance, configuring Data Guardian policies or reviewing access log entries). Regulated Environment Management will be at the center of the customer experience for configuring, deploying and monitoring workloads in support of sovereign operations. Together, these tools will be at the center of the customer experience for configuring, deploying and monitoring workloads in the Sovereign Public Cloud.
Sovereign Private Cloud with Azure Local and Microsoft 365 Local
While strengthening sovereign controls in public cloud environments is critical, we also understand that some scenarios require certain workloads be run in a physical environment under full customer control to support business continuity risk mitigation. Azure Local delivers Microsoft cloud services in customer locations, enabling organizations to meet specific data residency and sovereignty requirements. It includes core Azure capabilities — such as compute, storage, networking and virtualization services — while providing a consistent management and developer experience. Azure Local is ideal for delivering services closer to where data is generated or regulated, whether in-country, on-premises or in partner-operated datacenters. Microsoft’s Sovereign Private Cloud solution is in preview today and will be generally available later this year.
Announcing Microsoft 365 Local
Microsoft 365 Local provides customers with additional choice by bringing together Microsoft’s productivity server software into an Azure Local environment that can run entirely in a customer’s own datacenter.
This provides a simplified deployment and management framework for organizations to run Microsoft’s trusted productivity servers in environments they fully control. Built on our validated reference architecture and powered by Azure Local, Microsoft 365 Local enables customers to deploy Microsoft productivity workloads like Exchange Server and SharePoint Server in their own datacenters or sovereign cloud environments — with full control on security, compliance and governance.
Private Sovereign Cloud is designed for governments, critical industries and regulated sectors that need to meet the highest standards of data residency, operational autonomy and disconnected access.
Building a sovereign cloud and AI partner ecosystem for Europe
To support European customers in implementing and operating sovereign solutions, we are also excited to preview a new Microsoft Sovereign Cloud specialization in the Microsoft AI Cloud Partner Program. This specialization will provide our European customers the ability to identify Partners who have differentiated themselves based on their demonstrated capabilities in supporting their Sovereign Cloud ambitions on Microsoft technology. Our preview partners include Accenture, Arvato Systems, Atea, Atos, Crayon, Capgemini, Dell Technologies, IBM, Inspark, Infosys, Lenovo, Leonardo, NTT Data, Orange, Telefonica and Vodafone.
“The launch of Microsoft Sovereign Cloud marks a pivotal moment in empowering European institutions and industries with the control, compliance and innovation they need to thrive in today’s digital economy,” said Aiman Ezzat, CEO of Capgemini Group.
“As a shareholder of Bleu, we have already set up a National Partner Cloud in France in order to deliver Microsoft technologies in a sovereign environment that respects the French State requirements. With decades of experience in Microsoft technologies and deep expertise in regulated sectors, we are uniquely positioned to help our clients harness the full power of Microsoft’s sovereign public and private cloud solutions. Together, we are enabling a trusted digital future for Europe.”
Delivering on our digital commitments to Europe
Together, Microsoft Sovereign Cloud is grounded in our European Digital Commitments and offers the best mix of choice, control and resilience for European customers. Microsoft is proud to offer the broadest set of sovereignty solutions available on the market today and we will constantly look for new ways to ensure our European customers have the options and assurances they need to operate with confidence.
In a time of geopolitical volatility, we are committed to providing digital stability. With each step we take in this journey, we invite open dialogues with our customers, policymakers and regulators as we continue to innovate.
The post Announcing comprehensive sovereign solutions empowering European organizations appeared first on The Official Microsoft Blog.
Today, we are taking the next step in strengthening our European Digital Commitments to empower our customers with greater choice, more control over their data privacy and the most robust digital resilience we have ever offered. Building on our 42-year history as a company in Europe, we are expanding our efforts with Microsoft Sovereign Cloud….
The post Announcing comprehensive sovereign solutions empowering European organizations appeared first on The Official Microsoft Blog.
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Microsoft opens its first cloud region in Indonesia to unlock the new AI economy
Executive Vice President Cloud & AI Microsoft, Scott Guthrie launches the Indonesia Central cloud region
Baca dalam bahasa Indonesia di sini
Microsoft today announced the opening of its first cloud region in Indonesia, called Indonesia Central. This is an AI-ready hyperscale cloud infrastructure that offers in-country data residency, high levels of security, and lower latency.
The announcement was made during Microsoft’s AI Tour Jakarta, where over 800 decision-makers from leading organizations gathered. Joining the occasion were Coordinating Minister of Infrastructure and Regional Development, Agus Harimurti Yudhoyono, Minister of Communications & Digital Affairs (Komdigi), Meutya Hafid, Minister of Creative Economy, Teuku Rifky, as well as representatives from the Ministry of Investment & Downstreaming (BKPM), and the Coordinating Ministry of Human Development & Culture, among others.
This marks a significant progress towards Microsoft’s investment commitment in Indonesia. With a planned investment of 1.7 billion dollars in the period 2024-2028, the Indonesia Central cloud region will enable businesses from across the world to ideate, develop, and scale digital innovation in Indonesia; positioning the country as a global economic powerhouse.
Microsoft Cloud & AI Executive Vice President Scott Guthrie said, “Indonesia’s vision for AI and digital transformation requires trusted infrastructure as its foundation. With the launch of Indonesia Central cloud region, we are bringing the full power of Microsoft cloud closer to Indonesian innovators – empowering every developer, every organization, and every government institution to innovate locally and scale globally.”
According to IDC’s latest study*, Microsoft, its partners, and cloud-using customers will generate about US$15.2 billion new economic value between 2025 to 2028. The opening of Indonesia Central cloud region is expected to account for 16.5% of it and add more than 106,000 new jobs in the same period.
“The presence of Microsoft’s cloud region in Indonesia reflects two key points: first, a strong confidence in the government’s digital policy direction, which is becoming increasingly consistent, responsive, and open to collaboration; and second, that Indonesia is considered ready to manage advanced technologies such as cloud and AI—not only as a user, but as an active partner in shaping the governance of a sustainable digital ecosystem,” said Meutya Hafid, Minister of Communications and Digital Affairs, representing the President of the Republic of Indonesia Prabowo Subianto, further supported by Agus Harimurti Yudhoyono, Coordinating Minister of Infrastructure and Regional Development.
Bringing world class infrastructure and services to Indonesia
The Indonesia Central cloud region, now live with three availability zones which provides independent power, cooling, and networking for higher availability needs, is built with security and sustainability at its core, including:
- Enterprise-grade stringent security – encompasses physical security, encryption, network protection and access control, as well as hardware and software protections designed to protect sensitive customer and organizational data. The level of security standards and protections in Indonesia Central cloud region is the same with all Microsoft cloud regions worldwide.
- Global connectivity – Integrated into Microsoft’s global wide area network, with high-bandwidth and low-latency access across regions. This enables Indonesian organizations to scale local innovations to the global stage, whilst also enabling global organizations to access the Indonesian market through a streamlined, secure cloud gateway.
- Data residency and compliance – enables customers to store and process data locally, helping meet Indonesian regulatory requirements.
- Sustainable by design – developed to support Microsoft’s global sustainability goals including
- Being carbon negative by 2030, and removing historical emissions by 2050
- Becoming water positive by 2030, replenishing more water than consumed
- Achieving zero waste by 2030, through recycling and responsible resource use
- Protecting more land than we use by 2025 to support environmental conservation.
“For 30 years, Microsoft made it our commitment to empower Indonesia. Today, we take the next step forward by opening the Indonesia Central cloud region, which expands Microsoft’s global network of over 70+ Azure regions worldwide, the most of any cloud provider. This is more than an infrastructure, this is a foundation for national progress,” said Dharma Simorangkir, President Director, Microsoft Indonesia.
The technologies offered at Indonesia Central cloud region are, among others, the most modern services for productivity, data analytics, cybersecurity, computing, and storage. Today, the Indonesia Central cloud region is already available with an extensive set of Microsoft Azure services, with Microsoft 365 Copilot services to be available in the first half of the year, and Microsoft Azure OpenAI Service as well as Microsoft’s stack of business applications to be available later. This will empower organizations to innovate in their industries and move their businesses to the cloud, while enabling them to meet customer data residency, security and compliance needs.
Empowering every person and every organization to innovate in Indonesia
The launch of the Indonesia Central cloud region reflects the growing demand for digital transformation across industries in Indonesia—where organizations are embracing cloud and AI to modernize operations, enhance services, and drive innovation at scale.
To date, more than 100 organizations have onboarded to the Indonesia Central cloud region, including leading names such as Adaro, BCA, Binus University, BUMA, Disprz, Emerson, Home Credit Indonesia, KPP Mining, Manulife, Peloton Computer Enterprises, Pertamina, Petrosea, PT Federal International Finance, PT Kereta Api Indonesia (Persero), PT Pamapersada Nusantara, PT United Tractors Tbk, Siloam Hospitals, Sinarmas Land, SLB (Schlumberger), Telkom Indonesia, TRAC, and Veeam. With local access to hyperscale infrastructure, these organizations can now store and process data within Indonesia while gaining the benefits of Microsoft’s global standards in security, compliance, and performance.
[Left-Right] Executive Vice President Cloud & AI Microsoft, Scott Guthrie, Head of the Center for Information System and Technology, Mochamad Ali Hanafiah, and SVP Pertamina Digital Hub, Ignatius Sigit Pratopo.
Some of Indonesia’s most forward-thinking organizations are already using Microsoft technology to accelerate their transformation:
- Astra International Implements AI-Based Dealer Management System: Astra, one of Indonesia’s largest publicly listed companies with over 300 subsidiaries, joint ventures, and affiliated entities, supported by more than 190,000 employees, has developed an AI-based Dealer Management System to enhance operational efficiency across its motorcycle dealer network. This system is specifically designed to assist frontline staff in managing daily activities, including purchase planning, inventory monitoring, service scheduling, and transaction recording. Built with modern technologies such as Azure Kubernetes Service, Fabric, and Azure OpenAI, and integrated with Microsoft 365 and Copilot, the system enables more structured, responsive, and connected workflows. This innovation not only drives productivity improvements but also strengthens service quality and customer satisfaction at the dealership level.
- Ministry of Finance Aligns Technology Initiatives with Institutional Needs: At the Ministry of Finance, we focus on aligning technology initiatives with institutional needs, ensuring that they deliver tangible benefits to its stakeholders. As we move forward with cloud adoption, regulatory compliance is essential. By addressing latency challenges, cloud technology can open up new opportunities for both government agencies and the private sector.
- Pertamina Embraces AI to Drive Efficiency and Innovation Across Its Business: As the only Indonesian company listed in the Fortune 500, Pertamina is accelerating its digital transformation by integrating advanced data, analytics, and artificial intelligence solutions across the organization. The company is improving operational process and enhancing decision-making in various areas. Pertamina has started to increasingly leverage cloud infrastructure and AI capabilities to support its business modernization efforts. These initiatives aim to improve operational efficiency, encourage innovation, and gradually enhance value delivery across the company’s energy operations.
Realizing commitment to the community
A well-developed digital ecosystem is not just about technological progress—it’s also about creating opportunities for people. Microsoft’s commitment to Indonesia extends beyond infrastructure investments to empowering communities, including skilling opportunities through initiatives like:
- elevAIte: an AI skilling initiative in partnership with the Ministry of Communications and Digital Affairs (Kemkomdigi) to equip 1 million Indonesian talents by 2025. A total of 22 entities across government, industry, education, and communities have been onboarded into this initiative, ensuring inclusive AI training across Indonesia.
- Nusantara Data Center Academy: a vocational datacenter skills initiative for workforce development. A total of 65 students have been part of this initiative, with 20 of them undergoing on-the-job training in various datacenters while 45 are in in-class training.
- Community Empowerment Fund: partnering with ChangeX, this initiative enables schools surrounding our datacenters to provide hardware and training for their students and teachers in order to upskill them in digital skills. Through community empowerment funds, schools are able to improve their infrastructure and provide better learning environment for the students. Our funds currently benefit approximately 3,200 students and teachers in Cikarang and Karawang area.
At the Microsoft AI Tour in Jakarta, Microsoft also shared plans to support the next phase of Indonesia’s AI transformation through the exploration of an AI Center of Excellence. This early-stage initiative aims to bring together stakeholders from across sectors to accelerate AI adoption, foster innovation, and co-develop real-world solutions that align with national priorities. The effort builds on Microsoft’s broader investment in Indonesia’s digital future, including a US$1.7 billion commitment to cloud and AI infrastructure, and programs such as elevAIte Indonesia.
These initiatives ensure that Indonesia’s growing cloud and AI ecosystem is matched by a future-ready, skilled workforce – unlocking opportunities for all.
Looking Ahead
With the launch of the Indonesia Central cloud region, Microsoft is strengthening its three-decade partnership with Indonesia by enabling inclusive digital and AI transformation. From secure, sustainable infrastructure to bold investments in people and talent, Microsoft is committed to support Indonesia’s vision of becoming a global leader in the AI economy.
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*IDC Info Snapshot, sponsored by Microsoft, The Microsoft Cloud Dividend Snapshot: Indonesia, Doc. #US52734024, March 2025
Microsoft Resmikan Cloud Region Pertamanya di Indonesia Untuk Dorong Ekonomi Berbasis AI
Executive Vice President Cloud & AI Microsoft, Scott Guthrie meluncurkan Indonesia Central cloud region
Read in English here
Microsoft hari ini secara resmi meluncurkan Indonesia Central, cloud region pertamanya di Indonesia. Infrastruktur hyperscale ini dibangun untuk mendukung pertumbuhan ekosistem kecerdasan buatan (artificial intelligence / AI) di Tanah Air, dengan keunggulan utama berupa penyimpanan data lokal (in-country data residency), standar keamanan tingkat tinggi, dan latensi yang lebih rendah.
Pengumuman ini disampaikan dalam acara AI Tour Jakarta yang mempertemukan lebih dari 800 pemimpin organisasi dari berbagai sektor. Sejumlah perwakilan Pemerintah Republik Indonesia turut hadir dalam acara ini, termasuk Menteri Koordinator Bidang Infrastruktur dan Pembangunan Kewilayahan Agus Harimurti Yudhoyono, Menteri Komunikasi dan Digital Meutya Hafid, Menteri Ekonomi Kreatif Teuku Rifky, serta perwakilan dari Kementerian Investasi dan Hilirisasi/Badan Koordinasi Penanaman Modal (BKPM), Kementerian Koordinator Bidang Pembangunan Manusia dan Kebudayaan, dan lainnya.
Kehadiran cloud region Indonesia Central menandai pencapaian penting dalam komitmen investasi Microsoft di Indonesia. Dengan rencana total investasi mencapai USD 1,7 miliar untuk periode 2024–2028, cloud region Indonesia Central memungkinkan organisasi di seluruh dunia untuk menciptakan, membangun, dan mengembangkan inovasi di Indonesia, serta menempatkan Indonesia sebagai pemain kunci dalam peta ekonomi digital dunia.
Executive Vice President Cloud & AI Microsoft, Scott Guthrie, menyampaikan, “Visi Indonesia dalam mengembangkan AI dan transformasi digital membutuhkan infrastruktur terpercaya sebagai fondasinya. Dengan peluncuran cloud region Indonesia Central, kami menghadirkan kekuatan penuh Microsoft cloud lebih dekat kepada para inovator di Indonesia — memberdayakan setiap developer, organisasi, dan lembaga pemerintahan untuk berinovasi di dalam negeri dengan peluang untuk memperluas jangkauan secara global.”
Berdasarkan penelitian terbaru dari IDC[1], Microsoft bersama mitra dan pelanggan pengguna cloud diperkirakan akan menciptakan nilai ekonomi baru sekitar USD 15,2 miliar pada periode 2025 hingga 2028. Kehadiran cloud region Indonesia Central diproyeksikan menyumbang 16,5% dari nilai tersebut serta membuka lebih dari 106.000 peluang kerja baru dalam periode yang sama.
“Kehadiran cloud region Microsoft di Indonesia mencerminkan dua hal penting: pertama, adanya kepercayaan terhadap arah kebijakan pemerintah di bidang digital yang semakin konsisten, responsif, dan terbuka terhadap kolaborasi; kedua, bahwa Indonesia dinilai memiliki kesiapan untuk mengelola teknologi canggih seperti cloud dan AI—bukan hanya sebagai pengguna, tetapi juga sebagai mitra aktif dalam membentuk tata kelola ekosistem digital yang berkelanjutan,” ujar Meutya Hafid, Menteri Komunikasi dan Digital, mewakili Presiden Republik Indonesia Prabowo Subianto, sebagaimana didukung oleh Agus Harimurti Yudhoyono, Menteri Koordinator Bidang Infrastruktur dan Pembangunan Kewilayahan.
Membawa infrastruktur dan layanan kelas dunia ke Indonesia
Cloud region Indonesia Central kini tersedia dengan tiga availability zones yang masing-masing memiliki sistem daya, pendingin, dan jaringan terpisah untuk memastikan keandalan tinggi. Infrastruktur ini dirancang dengan mengedepankan aspek keamanan dan keberlanjutan, termasuk:
- Keamanan tingkat industri – mencakup perlindungan menyeluruh mulai dari aspek fisik, enkripsi, keamanan jaringan, kontrol akses, hingga proteksi perangkat keras dan lunak untuk menjaga kerahasiaan data pelanggan dan organisasi. Standar keamanan di cloud region Indonesia Central setara dengan semua cloud region Microsoft di seluruh dunia.
- Konektivitas global – Terintegrasi dengan jaringan global Microsoft yang menawarkan akses berkecepatan tinggi dan latensi rendah antarwilayah. Hal ini memungkinkan organisasi di Indonesia memperluas jangkauan inovasinya ke pasar global, sekaligus mempermudah organisasi global menjangkau pasar Indonesia melalui jalur cloud yang aman dan efisien.
- Residensi data dan kepatuhan regulasi – memungkinkan pelanggan untuk menyimpan dan memproses data secara lokal, membantu memenuhi ketentuan peraturan yang berlaku di Indonesia.
- Dirancang untuk keberlanjutan – Indonesia Central cloud region dibangun dengan prinsip ramah lingkungan dan mendukung target keberlanjutan global Microsoft, seperti:
- Menjadi karbon negatif pada 2030 dan menghapus jejak emisi sejak awal pendirian perusahaan pada 2050.
- Mencapai status water positive pada 2030 dengan mengembalikan lebih banyak air ke alam daripada yang digunakan.
- Mengelola limbah secara bertanggung jawab dan mencapai nol limbah pada 2030.
- Melindungi lebih banyak lahan daripada yang digunakan operasional data center pada 2025.
“Selama 30 tahun, Microsoft berkomitmen untuk memberdayakan Indonesia. Hari ini, kami melangkah lebih jauh dengan menghadirkan cloud region Indonesia Central, memperluas jaringan global Microsoft yang kini mencakup lebih dari 70 Azure region di seluruh dunia—terbanyak di antara penyedia layanan cloud. Ini bukan sekadar infrastruktur, melainkan fondasi penting bagi kemajuan nasional,” ujar Dharma Simorangkir, Presiden Direktur Microsoft Indonesia.
Cloud region Indonesia Central menyediakan teknologi terkini di bidang produktivitas, data analytics, keamanan siber, komputasi, dan penyimpanan. Saat ini, cloud region Indonesia Central telah diperlengkapi dengan layanan Microsoft Azure, dan Microsoft 365 Copilot yang akan tersedia pada paruh pertama tahun ini, serta layanan Azure OpenAI serta rangkaian aplikasi bisnis Microsoft yang akan menyusul. Seluruh layanan ini akan membantu organisasi berinovasi dan bertransformasi ke cloud, sekaligus memenuhi kebutuhan terkait data residency, keamanan, dan kepatuhan.
Memberdayakan setiap individu dan organisasi untuk berinovasi di Indonesia
Peluncuran cloud region Indonesia Central mencerminkan meningkatnya permintaan transformasi digital di berbagai industri di Indonesia — di mana organisasi mengadopsi cloud dan AI untuk memodernisasi operasi, meningkatkan layanan, dan mendorong inovasi secara luas.
Hingga saat ini, lebih dari 100 organisasi telah bergabung menggunakan cloud region Indonesia Central, termasuk nama-nama besar seperti Adaro, BCA, Binus University, BUMA, Disprz, Emerson, Home Credit Indonesia, KPP Mining, Manulife, Peloton Computer Enterprises, Pertamina, Petrosea, PT Federal International Finance, PT Kereta Api Indonesia (Persero), PT Pamapersada Nusantara, PT United Tractors Tbk, Siloam Hospitals, Sinarmas Land, SLB (Schlumberger), Telkom Indonesia, TRAC, dan Veeam. Dengan akses lokal ke infrastruktur hyperscale, organisasi-organisasi ini kini dapat menyimpan dan mengelola data secara lokal di Indonesia, sekaligus merasakan manfaat keamanan, kepatuhan, dan performa standar global dari Microsoft.
[Kiri-kanan] Executive Vice President Cloud & AI Microsoft, Scott Guthrie, Head of the Center for Information System and Technology, Mochamad Ali Hanafiah, SVP Pertamina Digital Hub, Ignatius Sigit Pratopo
Beberapa organisasi terdepan di Indonesia sudah memanfaatkan teknologi Microsoft untuk mempercepat transformasi mereka:
- Astra International Mengimplementasi Dealer Management System yang Berbasis AI: Sebagai salah satu perusahaan publik terbesar di Indonesia dengan lebih dari 300 anak perusahaan, joint venture, dan entitas terafiliasi, serta didukung oleh lebih dari 190.000 karyawan, Astra mengembangkan Dealer Management System berbasis AI untuk meningkatkan efisiensi operasional di jaringan dealer sepeda motor mereka. Sistem ini dirancang khusus untuk membantu staf dalam mengelola aktivitas harian, mulai dari perencanaan pembelian, pemantauan inventaris, penjadwalan layanan, hingga pencatatan transaksi. Dibangun dengan teknologi modern seperti Azure Kubernetes Service, Fabric, dan Azure OpenAI, serta terintegrasi dengan Microsoft 365 dan Copilot, sistem ini memungkinkan alur kerja yang lebih terstruktur, responsif, dan terhubung. Inovasi ini tidak hanya meningkatkan produktivitas tetapi juga memperkuat kualitas layanan dan kepuasan pelanggan di tingkat dealer.
- Kementerian Keuangan Selaraskan Inisiatif Teknologi dengan Kebutuhan Institusi: Di Kementerian Keuangan, kami memastikan bahwa inisiatif-inisiatif teknologi selaras dengan kebutuhan institusi agar setiap langkah menghadirkan manfaat nyata bagi para pemangku kepentingan. Seiring dengan percepatan adopsi cloud, kepatuhan terhadap regulasi sangat penting. Dengan mengatasi tantangan latency, teknologi cloud dapat membuka peluang baru bagi lembaga pemerintah maupun sektor swasta.
- Pertamina Manfaatkan AI untuk Dorong Efisiensi dan Inovasi di Seluruh Lini Bisnis: Sebagai satu-satunya perusahaan Indonesia yang masuk dalam daftar Fortune 500, Pertamina terus mendorong transformasi digitalnya dengan mengintegrasikan data mutakhir, analitik, dan kecerdasan buatan (AI) secara menyeluruh di dalam organisasi. Pertamina terus meningkatkan efisiensi operasional dan kualitas pengambilan keputusan di berbagai lini bisnis. Pertamina juga semakin memanfaatkan infrastruktur cloud dan teknologi AI untuk mendukung modernisasi perusahaan. Ini ditujukan untuk meningkatkan efisiensi operasional, menumbuhkan inovasi, dan menghadirkan nilai tambah secara berkelanjutan di seluruh operasi energi Pertamina.
Mewujudkan komitmen kepada komunitas
Ekosistem digital yang maju bukan hanya soal kemajuan teknologi—tetapi juga menciptakan peluang bagi masyarakat. Komitmen Microsoft di Indonesia tidak hanya terbatas pada investasi infrastruktur, tetapi juga pada pemberdayaan komunitas, termasuk melalui program peningkatan keterampilan seperti:
- elevAIte: program peningkatan keterampilan AI yang bekerja sama dengan Komdigi untuk melatih 1 juta talenta Indonesia hingga tahun 2025. Program ini telah melibatkan 22 institusi dari sektor pemerintahan, industri, pendidikan, dan komunitas, guna memastikan pelatihan AI yang merata dan inklusif di seluruh Nusantara.
- Nusantara Data Center Academy: program pelatihan keterampilan vokasi di bidang pusat data untuk pengembangan tenaga kerja. Hingga saat ini, 65 siswa telah mengikuti program ini, dengan 20 di antaranya menjalani pelatihan langsung di berbagai pusat data, dan 45 siswa mengikuti pelatihan di kelas.
- Community Empowermend Fund: bekerja sama dengan ChangeX, inisiatif ini mendukung sekolah-sekolah di sekitar pusat data kami dengan menyediakan perangkat keras dan pelatihan bagi siswa serta guru guna meningkatkan keterampilan digital mereka. Melalui pendanaan ini, sekolah dapat memperbaiki infrastruktur dan menciptakan lingkungan belajar yang lebih baik. Hingga kini, program ini telah memberikan manfaat bagi sekitar 3.500 siswa dan guru di wilayah Cikarang dan Karawang.
Pada acara Microsoft AI Tour Jakarta, Microsoft juga mengumumkan rencana untuk mendukung fase berikutnya dari transformasi AI di Indonesia melalui eksplorasi AI Center of Excellence. Inisiatif tahap awal ini bertujuan menghubungkan berbagai pemangku kepentingan lintas sektor untuk mempercepat adopsi AI, mendorong inovasi, dan mengembangkan solusi nyata yang sesuai dengan prioritas nasional. Upaya ini merupakan kelanjutan dari investasi besar Microsoft di masa depan digital Indonesia, termasuk komitmen senilai USD1,7 miliar untuk infrastruktur cloud dan AI serta program-program seperti elevAIte Indonesia.
Inisiatif tersebut akan memastikan ekosistem cloud dan AI di Indonesia didukung oleh tenaga kerja terampil yang siap menghadapi tantangan masa depan, sekaligus membuka peluang lebih luas bagi seluruh lapisan masyarakat.
Memandang ke depan
Peluncuran cloud region Indonesia Central menegaskan komitmen Microsoft selama tiga dekade dalam mendukung transformasi digital dan AI yang inklusif di Indonesia. Dengan menyediakan infrastruktur yang aman dan berkelanjutan serta berinvestasi pada pengembangan talenta, Microsoft siap mendukung Indonesia mewujudkan visi sebagai pemimpin global dalam ekonomi berbasis AI.
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[1]IDC Info Snapshot, sponsored by Microsoft, The Microsoft Cloud Dividend Snapshot: Indonesia, Doc. #US52734024, March 2025
“Account verification system is having trouble” error message when you try to sign in by using a work or school account – Microsoft Support
Describes an issue in which an admin receives a “Sorry, our account verification system is having trouble” error message when the admin tries to sign in by using their work or school account. Provides a resolution.
Microsoft Build 2025: The age of AI agents and building the open agentic web
TL;DR? Hear the news as an AI-generated audio overview made using Microsoft 365 Copilot. You can read the transcript here.
We’ve entered the era of AI agents. Thanks to groundbreaking advancements in reasoning and memory, AI models are now more capable and efficient, and we’re seeing how AI systems can help us all solve problems in new ways.
For example, 15 million developers are already using GitHub Copilot, and features like agent mode and code review are streamlining the way they code, check, deploy and troubleshoot.
Hundreds of thousands of customers are using Microsoft 365 Copilot to help research, brainstorm and develop solutions, and more than 230,000 organizations — including 90% of the Fortune 500 — have already used Copilot Studio to build AI agents and automations.
Companies like Fujitsu and NTT DATA are using Azure AI Foundry to build and manage AI apps and agents that help prioritize sales leads, speed proposal creation and surface client insights. Stanford Health Care is using Microsoft’s healthcare agent orchestrator to build and test AI agents that can help alleviate the administrative burden and speed up the workflow for tumor board preparation.
Developers are at the center of it all. For 50 years Microsoft has been empowering developers with tools and platforms to turn their ideas into reality, accelerating innovation at every stage. From AI-driven automation to seamless cloud integration and more, it’s exciting to see how developers are fueling the next generation of digital transformation.
So, what’s next?
We envision a world in which agents operate across individual, organizational, team and end-to-end business contexts. This emerging vision of the internet is an open agentic web, where AI agents make decisions and perform tasks on behalf of users or organizations.
At Microsoft Build we’re showing the steps we’re taking to make this vision a reality through our platforms, products and infrastructure. We’re putting new models and coding agents in the hands of developers, introducing enterprise-grade agents, making our platforms like Azure AI Foundry, GitHub and Windows the best places to build, embracing open protocols and accelerating scientific discovery with AI, all so that developers and organizations can go invent the next big thing.
Here’s a glimpse at just a few of the announcements today:
Reimagining the software development lifecycle with AI
AI is fundamentally shifting how code is written, deployed and maintained. Developers are using AI to stay in the flow of their environment longer and to shift their focus to more strategic tasks. And as the software development lifecycle is being transformed, we’re providing new features across platforms including GitHub, Azure AI Foundry and Windows that enable developers to work faster, think bigger and build at scale.
- GitHub Copilot coding agent and new updates to GitHub Models: GitHub Copilot is evolving from an in-editor assistant to an agentic AI partner with a first-of-its-kind asynchronous coding agent integrated into the GitHub platform. We’re adding prompt management, lightweight evaluations and enterprise controls to GitHub Models so teams can experiment with best-in-class models, without leaving GitHub. Microsoft is also open-sourcing GitHub Copilot Chat in VS Code. The AI-powered capabilities from GitHub Copilot extensions will now be part of the same open-source repository that drives the world’s most popular development tool. As the home of over 150 million developers, this reinforces our commitment to open, collaborative, AI-powered software development. Learn more about GitHub Copilot updates.
- Introducing Windows AI Foundry: For developers, Windows remains one of the most open and widely used platforms available, with scale, flexibility and growing opportunity. Windows AI Foundry offers a unified and reliable platform supporting the AI developer lifecycle across training and inference. With simple model APIs for vision and language tasks, developers can manage and run open source LLMs via Foundry Local or bring a proprietary model to convert, fine-tune and deploy across client and cloud. Windows AI Foundry is available to get started today. To learn more visit our Windows Developer Blog.
- Azure AI Foundry Models and new tools for model evaluation: Azure AI Foundry is a unified platform for developers to design, customize and manage AI applications and agents. With Azure AI Foundry Models, we’re bringing Grok 3 and Grok 3 mini models from xAI to our ecosystem, hosted and billed directly by Microsoft. Developers can now choose from more than 1,900 partner-hosted and Microsoft-hosted AI models, while managing secure data integration, model customization and enterprise-grade governance. We’re also introducing new tools like the Model Leaderboard, which ranks the top-performing AI models across different categories and tasks, and the Model Router, designed to select an optimal model for a specific query or task in real-time. Read more about Azure AI Foundry Models.
Making AI agents more capable and secure
AI agents are not only changing how developers build, but how individuals, teams and companies get work done. At Build, we’re unveiling new pre-built agents, custom agent building blocks, multi-agent capabilities and new models to help developers and organizations build and deploy agents securely to help increase productivity in meaningful ways.
- With the general availability of Azure AI Foundry Agent Service, Microsoft is bringing new capabilities to empower professional developers to orchestrate multiple specialized agents to handle complex tasks, including bringing Semantic Kernel and AutoGen into a single, developer-focused SDK and Agent-to-Agent (A2A) and Model Context Protocol (MCP) support. To help developers build trust and confidence in their AI agents, we’re announcing new features in Azure AI Foundry Observability for built-in observability into metrics for performance, quality, cost and safety, all incorporated alongside detailed tracing in a streamlined dashboard. Learn more about how to deploy enterprise-grade AI agents in Azure AI Foundry Service.
- Discover, protect and govern in Azure AI Foundry: With Microsoft Entra Agent ID, now in preview, agents that developers create in Microsoft Copilot Studio or Azure AI Foundry are automatically assigned unique identities in an Entra directory, helping enterprises securely manage agents right from the start and avoid “agent sprawl” that could lead to blind spots. Apps and agents built with Foundry further benefit from Purview data security and compliance controls. Foundry also offers enhanced governance tools to set risk parameters, run automated evaluations and receive detailed reports. Learn more about Microsoft Entra Agent ID and Azure AI Foundry integrations with Microsoft Purview Compliance Manager.
- Introducing Microsoft 365 Copilot Tuning and multi-agent orchestration: With Copilot Tuning, customers can use their own company data, workflows and processes to train models and create agents in a simple, low-code way. These agents perform highly accurate, domain-specific tasks securely from within the Microsoft 365 service boundary. For example, a law firm can create an agent that generates documents aligned with its organization’s expertise and style. Additionally, new multi-agent orchestration in Copilot Studio connects multiple agents, allowing them to combine skills and tackle broader, more complex tasks. Check out the Microsoft 365 blog to learn how to access these new tools as well as the Microsoft 365 Copilot Wave 2 spring release, which has moved to general availability and begins rolling out today.
Supporting the open agentic web
To realize the future of AI agents, we’re advancing open standards and shared infrastructure to provide unique capabilities for customers.
- Supporting Model Context Protocol (MCP): Microsoft is delivering broad first-party support for Model Context Protocol (MCP) across its agent platform and frameworks, spanning GitHub, Copilot Studio, Dynamics 365, Azure AI Foundry, Semantic Kernel and Windows 11. In addition, Microsoft and GitHub have joined the MCP Steering Committee to help advance secure, at-scale adoption of the open protocol and announced two new contributions to the MCP ecosystem, an updated authorization specification, which enables people to use their existing trusted sign-in methods to give agents and LLM-powered apps access to data and services such as personal storage drives or subscription services, and the design of an MCP server registry service, which allows anyone to implement public or private, up-to-date, centralized repositories for MCP server entries. Check out the GitHub repository. As we expand our MCP capabilities, our top priority is to ensure we’re building upon a secure foundation. To learn more about this approach see: Securing the Model Context Protocol: Building a Safe Agentic Future on Windows.
- A new open project called NLWeb: Microsoft is introducing NLWeb, which we believe can play a similar role to HTML for the agentic web. NLWeb makes it easy for websites to provide a conversational interface for their users with the model of their choice and their own data, allowing users to interact directly with web content in a rich, semantic manner. Every NLWeb endpoint is also an MCP server, so websites can make their content easily discoverable and accessible to AI agents if they choose. Learn more here.
Accelerating scientific discovery with AI
Science may be one of the most important applications of AI, helping to tackle humanity’s most pressing challenges, from drug discovery to sustainability. At Build we’re introducing Microsoft Discovery, an extensible platform built to empower researchers to transform the entire discovery process with agentic AI, helping research and development departments across various industries accelerate the time to market for new products and accelerate and expand the end-to-end discovery process for all scientists. Learn more here.
This is only a small selection of the many exciting features and updates we will be announcing at Build. We’re looking forward to connecting with those who have registered to join us virtually and in-person, for keynote sessions, live code deep dives, hack sessions and more — much of which will be available on demand.
Plus, you can get more on all these announcements by exploring the Book of News, the official compendium of all today’s news.
The post Microsoft Build 2025: The age of AI agents and building the open agentic web appeared first on The Official Microsoft Blog.
TL;DR? Hear the news as an AI-generated audio overview made using Microsoft 365 Copilot. You can read the transcript here. We’ve entered the era of AI agents. Thanks to groundbreaking advancements in reasoning and memory, AI models are now more capable and efficient, and we’re seeing how AI systems can help us all solve…
The post Microsoft Build 2025: The age of AI agents and building the open agentic web appeared first on The Official Microsoft Blog.Read More
Microsoft Build 2025: Menyambut Era Agen AI dan Membangun Agentic Web Terbuka
Singkatnya? Dengarkan ringkasan berita dalam bentuk audio yang dihasilkan oleh AI melalui Microsoft 365 Copilot. Temukan transkrip lengkapnya di sini.
Era agen AI telah tiba. Berkat terobosan besar dalam kemampuan penalaran dan memori, model AI kini menjadi lebih canggih dan efisien. Kita mulai melihat bagaimana sistem AI dapat membantu menyelesaikan berbagai masalah dengan cara-cara baru yang lebih inovatif.
Sebagai contoh, 15 juta developer telah menggunakan GitHub Copilot, dengan fitur seperti agent mode dan code review yang menyederhanakan proses penulisan, checking, deployment hingga troubleshoot code. Sementara itu, ratusan ribu pelanggan memanfaatkan Microsoft 365 Copilot untuk riset, brainstorming, dan pengembangan solusi. Lebih dari 230.000 organisasi — termasuk 90% dari perusahaan Fortune 500 — juga telah menggunakan Copilot Studio untuk membangun agen AI dan otomatisasi.
Perusahaan seperti Fujitsu dan NTT DATA memanfaatkan Azure AI Foundry untuk membangun dan mengelola aplikasi serta agen AI yang membantu memprioritaskan prospek penjualan, mempercepat pembuatan proposal, dan memberikan insight klien.
Sementara itu, Stanford Health Care menggunakan healthcare agent orchestrator dari Microsoft untuk membangun dan menguji agen AI yang dapat mengurangi beban administratif sekaligus mempercepat alur kerja dalam persiapan tim ahli tumor.
Developer berada di pusat dari seluruh perubahan ini. Selama 50 tahun, Microsoft telah memberdayakan mereka dengan berbagai alat dan platform untuk mewujudkan ide-ide menjadi kenyataan dan mempercepat inovasi di setiap tahap. Dengan otomatisasi berbasis AI dan integrasi cloud yang semakin terhubung, para developer menjadi kekuatan pendorong di balik munculnya generasi baru transformasi digital.
Lalu, apa langkah berikutnya?
Kami membayangkan dunia di mana agen-agen AI dapat beroperasi lintas konteks—dari individu, tim, organisasi, hingga seluruh proses bisnis end-to-end. Inilah visi baru internet: sebuah agentic web yang terbuka, di mana agen AI mampu mengambil keputusan dan menjalankan tugas atas nama pengguna maupun organisasi.
Pada acara Microsoft Build, kami menunjukkan langkah konkret dalam mewujudkan visi ini melalui platform, produk, dan infrastruktur yang kami miliki. Kami membekali developer dengan model-model terbaru dan coding agents, memperkenalkan agen AI kelas enterprise, serta menjadikan Azure AI Foundry, GitHub, dan Windows sebagai pusat terbaik untuk membangun inovasi. Kami juga mendukung protokol terbuka dan mempercepat penemuan ilmiah melalui AI—semuanya agar para developer dan organisasi dapat melahirkan terobosan besar berikutnya.
Berikut sekilas beberapa pengumuman hari ini:
Transformasi Pengembangan Perangkat Lunak dengan AI
AI secara mendasar mengubah cara kita menulis, menerapkan, dan memelihara code. Developer kini memanfaatkan AI untuk tetap berada dalam alur kerja lebih lama dan mengalihkan fokus ke tugas-tugas yang lebih strategis. Seiring transformasi dalam siklus hidup pengembangan perangkat lunak, kami menghadirkan beragam fitur baru di platform seperti GitHub, Azure AI Foundry, dan Windows — agar para developer dapat bekerja lebih cepat, berpikir lebih luas, dan membangun dalam skala yang lebih besar.
- Agen coding GitHub Copilot dan pembaruan terbaru pada GitHub Models: GitHub Copilot kini berevolusi dari sekadar asisten in-editor menjadi mitra agentic AI, dengan agen coding asinkron pertama yang terintegrasi langsung ke platform GitHub. Kami menghadirkan fitur manajemen prompt, evaluasi ringan, dan kontrol tingkat enterprise pada GitHub Models, sehingga tim dapat bereksperimen dengan model-model terbaik tanpa harus keluar dari GitHub. Microsoft juga merilis open-source GitHub Copilot Chat di VS Code. Kemampuan AI dari ekstensi GitHub Copilot kini menjadi bagian dari repositori open-source yang sama yang mendukung alat pengembangan paling populer di dunia. Sebagai pusat bagi lebih dari 150 juta developer, upaya ini memperkuat komitmen kami terhadap pengembangan perangkat lunak yang terbuka, kolaboratif, dan didukung AI. Pelajari lebih lanjut tentang pembaruan GitHub Copilot.
- Memperkenalkan Windows AI Foundry: Bagi para developer, Windows tetap menjadi salah satu platform yang paling terbuka dan banyak digunakan yang menawarkan skala, fleksibilitas, dan peluang yang terus berkembang. Windows AI Foundry menghadirkan platform terpadu dan andal yang mendukung seluruh siklus pengembangan AI, dari pelatihan hingga inference. Dengan API model yang sederhana untuk tugas-tugas vision dan bahasa, developer dapat mengelola dan menjalankan LLM open source melalui Foundry Local, atau membawa model milik sendiri untuk dikonversi, disesuaikan, dan diterapkan di berbagai lingkungan, baik di perangkat klien maupun cloud. Windows AI Foundry sudah tersedia dan bisa langsung dicoba. Kunjungi Windows Developer Blog untuk informasi lebih lanjut.
- Azure AI Foundry Models dan alat baru untuk evaluasi model: Azure AI Foundry adalah platform terpadu bagi para developer untuk merancang, menyesuaikan, dan mengelola aplikasi serta agen AI. Melalui Azure AI Foundry Models, kami menghadirkan model Grok 3 dan Grok 3 mini dari xAI ke dalam ekosistem kami, yang di-host dan ditagihkan langsung oleh Microsoft. Kini, developer bisa memilih dari lebih dari 1.900 model AI yang di-host oleh mitra maupun Microsoft, sembari mengelola integrasi data yang aman, penyesuaian model, dan tata kelola kelas enterprise. Kami juga meluncurkan alat baru seperti Model Leaderboard, yang memberikan peringkat model AI dengan performa terbaik di berbagai kategori dan tugas, serta Model Router, yang dirancang untuk memilih model paling optimal untuk permintaan atau tugas tertentu secara real-time. Pelajari lebih lanjut tentang Azure AI Foundry Models.
Meningkatkan Kapabilitas dan Keamanan Agen AI
Agen AI tidak hanya mengubah cara developer membangun solusi, tetapi juga mengubah cara individu, tim, dan perusahaan menyelesaikan pekerjaan. Pada acara Build, kami memperkenalkan agen-agen siap pakai terbaru, komponen untuk membangun agen kustom, kemampuan multi-agen, serta model-model baru yang membantu developer dan organisasi membangun dan menerapkan agen secara aman untuk meningkatkan produktivitas secara signifikan.
- Dengan ketersediaan umum Azure AI Foundry Agent Service, Microsoft menghadirkan fitur-fitur baru yang memungkinkan para developer profesional untuk mengelola banyak agen khusus dalam menyelesaikan tugas-tugas kompleks. Ini mencakup penggabungan Semantic Kernel dan AutoGen ke dalam satu SDK yang berfokus pada developer, serta dukungan Agent-to-Agent (A2A) dan Model Context Protocol (MCP). Untuk meningkatkan kepercayaan developer terhadap agen AI yang mereka kembangkan, kami memperkenalkan fitur terbaru pada Azure AI Foundry Observability. Fitur ini menyediakan pemantauan menyeluruh atas metrik kinerja, kualitas, biaya, dan keamanan, yang dapat diakses melalui dashboard terpadu dengan pelacakan detail yang mudah digunakan. Pelajari lebih lanjut cara menerapkan agen AI kelas enterprise menggunakan Azure AI Foundry Service.
- Temukan, lindungi, dan kelola dalam Azure AI Foundry: Dengan Microsoft Entra Agent ID yang saat ini dalam tahap preview, secara otomatis memberikan identitas unik pada agen-agen yang dibuat developer di Microsoft Copilot Studio atau Azure AI Foundry dalam direktori Entra. Fitur ini membantu perusahaan mengelola agen secara aman sejak awal dan mencegah “agent sprawl” yang berpotensi menimbulkan celah. Aplikasi dan agen yang dibangun dengan Foundry juga mendapatkan manfaat dari kontrol keamanan data dan kepatuhan Microsoft Purview. Selain itu, Foundry menawarkan alat tata kelola yang lebih canggih untuk menetapkan parameter risiko, menjalankan evaluasi otomatis, dan menghasilkan laporan terperinci. Pelajari lebih lanjut mengenai Microsoft Entra Agent ID dan integrasi Azure AI Foundry dengan Microsoft Purview Compliance Manager.
- Memperkenalkan Microsoft 365 Copilot Tuning dan orkestrasi multi-agen:
Dengan Copilot Tuning, pelanggan dapat memanfaatkan data, alur kerja, dan proses perusahaan mereka sendiri untuk melatih model dan membuat agen secara sederhana dengan pendekatan low-code. Agen-agen ini mampu menjalankan tugas spesifik dengan tingkat akurasi tinggi secara aman dan tetap berada dalam batas keamanan layanan Microsoft 365. Misalnya, sebuah firma hukum dapat membuat agen yang menghasilkan dokumen sesuai dengan keahlian dan gaya khas organisasinya. Selain itu, fitur orkestrasi multi-agen terbaru di Copilot Studio memungkinkan berbagai agen saling terhubung dan bekerja sama, menggabungkan keahlian untuk menyelesaikan tugas yang lebih luas dan kompleks. Pelajari selengkapnya di blog Microsoft 365 untuk mengetahui cara mengakses alat-alat baru ini, termasuk informasi mengenai ketersediaan umum Microsoft 365 Copilot Wave 2 Spring Release yang mulai digulirkan hari ini.
Mendukung agentic web yang Terbuka
Untuk mewujudkan masa depan agen AI, Microsoft terus mengembangkan standar terbuka dan infrastruktur bersama agar dapat menghadirkan kemampuan unik bagi para pelanggan.
- Mendukung Model Context Protocol (MCP): Microsoft memberikan dukungan luas terhadap Model Context Protocol (MCP) di berbagai platform dan framework agen, termasuk GitHub, Copilot Studio, Dynamics 365, Azure AI Foundry, Semantic Kernel, serta Windows 11. Selain itu, Microsoft dan GitHub turut bergabung dalam MCP Steering Committee untuk mendorong adopsi protokol terbuka ini secara aman dan dalam skala besar. Microsoft juga memperkenalkan dua kontribusi baru untuk ekosistem MCP, yaitu spesifikasi otorisasi terbaru yang memungkinkan pengguna memakai metode masuk terpercaya yang sudah ada untuk memberikan akses kepada agen dan aplikasi berbasis LLM ke data serta layanan, seperti penyimpanan pribadi atau layanan berlangganan. Selain itu, terdapat desain layanan MCP server registry yang memungkinkan siapa saja membuat repositori server MCP versi publik maupun privat yang terpusat dan selalu diperbarui. Untuk informasi lebih lanjut, kunjungi repositori GitHub. Saat kami terus mengembangkan kemampuan MCP, fokus utama kami adalah membangun fondasi yang aman. Pelajari pendekatan ini lebih dalam melalui artikel Securing the Model Context Protocol: Building a Safe Agentic Future on Windows.
- Proyek terbuka baru bernama NLWeb: Microsoft menghadirkan proyek terbuka baru bernama NLWeb, yang kami yakini akan memiliki peran penting layaknya HTML dalam dunia agentic web. NLWeb memungkinkan situs web menyediakan antarmuka percakapan yang dapat disesuaikan dengan model pilihan dan data mereka sendiri, sehingga pengguna dapat berinteraksi langsung dengan konten secara lebih bermakna secara semantik. Setiap endpoint NLWeb juga berfungsi sebagai server MCP, sehingga situs web dapat membuat kontennya mudah ditemukan dan diakses oleh agen AI jika mereka menginginkannya. Pelajari lebih lanjut di sini.
Mempercepat Penemuan Ilmiah dengan AI
Sains merupakan salah satu bidang penting dalam pemanfaatan AI untuk menjawab berbagai tantangan besar manusia, mulai dari penemuan obat hingga keberlanjutan. Di Build, kami memperkenalkan Microsoft Discovery, sebuah platform extensible yang dirancang untuk membantu peneliti mengubah proses penemuan secara menyeluruh dengan dukungan agentic AI. Platform ini membantu divisi riset dan pengembangan di berbagai industri mempercepat peluncuran produk baru, sekaligus mendukung percepatan dan perluasan proses penemuan secara menyeluruh bagi komunitas ilmiah. Pelajari di sini
Ini baru sebagian kecil dari berbagai fitur dan pembaruan menarik yang akan kami umumkan di Build. Kami menantikan kehadiran Anda yang sudah mendaftar, baik secara virtual maupun langsung, untuk mengikuti sesi keynote, live coding deep dives, hackathon, dan lainnya — banyak di antaranya juga dapat diakses kapan saja.
Selain itu, Anda akan mendapatkan informasi lebih lengkap dari seluruh pengumuman ini dengan menjelajahi Book of News, kompendium resmi yang berisi seluruh berita hari ini.
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How agentic AI is driving AI-first business transformation for customers to achieve more
The role of agentic AI has grown rapidly over the past several months as organizational leaders seek ways to accelerate AI Transformation. We firmly believe that Agents + Copilot + Human Ambition can deliver real AI differentiation for our customers. By putting the autonomous capabilities of an agent to work for their businesses, our customers are unlocking AI opportunity to realize greater value. The recent introduction of Microsoft 365 Copilot Chat is delivering on our promise of “Copilot for all” by providing frontline workers with a free, secure and enterprise-ready AI chat interface. Our customers are building their own custom agents with the no-code, low-code features of Microsoft Copilot Studio, allowing citizen and professional developers to extend the capabilities of Copilot and deliver on the unique needs of their industry. We also offer the best prebuilt agent framework right out-of-the-box, such as Sales Agent that works autonomously to help sellers build pipeline and close more deals with greater speed. Similarly, we recently announced general purpose reasoning agents — such as Researcher and Analyst — and invite all of our Microsoft 365 Copilot users to try these in their environments.
It is exciting to see how agents are driving pragmatic AI innovation for our customers by increasing productivity, creating capacity across every role and function and improving business processes. Below are a few highlights from the past quarter that underscore the impact of an agentic AI approach — from improving employee experiences to streamlined workflows and significant cost savings.
Agentic service management software provider Atomicwork leveraged Azure AI Foundry to create Atom — an AI agent that transforms the digital workplace experience for employees and automates service delivery. Adopters of this agentic management platform recognize significant benefits, such as reduced operational costs and increased employee satisfaction, with one customer achieving a 65% deflection rate within six months of implementation and projections of 80% by the end of the year. Integration within Microsoft Teams and other enterprise tools have further streamlined service delivery, allowing employees easier access to information and support. The company’s AI-driven approach has resulted in a 20% increase in accuracy and 75% reduction in response latency when compared to competing solutions.
To support employees as they manage the high demand of internal requests and to create a more satisfying work environment, BDO Colombia used Copilot Studio and Power Platform to develop BeTic 2.0 — an agent that centralizes and automates key payroll and finance processes. The agent reduced operational workload by 50%, optimized 78% of internal processes and showed 99.9% accuracy in managed requests. It also helped reduce duplicative work, optimized workflows, improved the employee-client experience and continues to serve as a competitive differentiator for the company in the market.
Dow is using agents to automate the shipping invoice analysis process and streamline its global supply chain to unlock new efficiencies and value. Receiving more than 100,000 shipping invoices via PDF each year, Dow built an autonomous agent in Copilot Studio to scan for billing inaccuracies and surface them in a dashboard for employee review. Using Freight Agent — a second agent built in Copilot Studio — employees can investigate further by “dialoguing with the data” in natural language. The agents are helping employees solve the challenge of hidden losses autonomously within minutes rather than weeks or months. Dow expects to save millions of dollars on shipping costs through increased accuracy in logistic rates and billing within the first year.
As a leading provider of sustainable energy in Belgium, Eneco serves over 1.5 million customers. Facing performance issues with their existing chatbot, Eneco developed a new AI-driven agent using the no-code, graphical interface in Copilot Studio. This multilingual agent was deployed on the company website in just three months, integrating seamlessly with its live chat platform. The new agent manages 24,000 chats per month — an increase of 140% over the previous solution — and resolves 70% more customer conversations without a handoff to a live representative. For requests that do require escalation, the agent provides an AI-generated summary of the conversation for a more optimized call center experience.
To reimagine trend forecasting and consumer marketing, The Estée Lauder Companies Inc. leveraged Copilot Studio to develop ConsumerIQ — an agent that centralizes and streamlines consumer data to enable instant access to actionable insights. Using natural language prompts, the agent reduced the time required for marketers to gather data from hours to seconds, while accelerating decision-making and helping prevent duplicated research. Together with Azure OpenAI Service and Azure AI Search, teams can gather data, identify trends, build marketing assets, inform research and move products to market faster.
To create proposals and streamline knowledge retrieval and organization, Fujitsu leveraged Azure AI Agent Service within Azure AI Foundry to develop an intelligent, scalable AI agent for sales automation. The agent boosted productivity of sales teams by 67% while addressing knowledge gaps and allowing them to build stronger customer relationships. This transformation allowed teams to shift from time-intensive tasks to strategic planning and customer relationship building, while also supporting new hires with product information and strategic guidance.
To reduce manual tasks and help employees deliver exceptional experiences, global baker Grupo Bimbo established its first ever technology Center of Excellence. Using Power Platform solutions and Copilot Studio, teams created 7,000 power apps, 18,000 processes and 650 agents to reduce busy work and enhance consumer service. By automating low-value tasks, the company saved tens of millions of dollars annually in development efforts and operational efficiencies. Grupo Bimbo also migrated to Azure for its AI capabilities, scalability, security and rapid time to market for apps.
KPMG developed Comply AI — an agent that helps identify environment, social and governance compliance. Using Microsoft AI technologies, the agent helps identify relevant obligations, generate statements in natural language, assess control effectiveness and redraft control descriptions. This has already helped one of its customers achieve 70% improvement in Controls and Risks descriptions, an 18-month reduction in compliance program timelines and a 50% cut in ongoing compliance efforts. KPMG is also using an agent to support new hires by providing templates and historical references to speed up the onboarding process and reduce follow-up calls by 20%.
To significantly enhance its customer service operations, T-Mobile used Power Apps to develop PromoGenius — an app that combines promotional data from multiple systems and documents to keep frontline retail employees equipped with the latest promotional information for customers. Using Copilot Studio, the company embedded an agent in the app so customer service representatives can instantly search for technical details from device manufacturers and create a customer-facing view of product information in a fraction of the time a manual search would require. PromoGenius is the second most-used app in the company, with 83,000 unique users and 500,000 launches a month.
Using Copilot Studio, Virgin Money developed Redi — an agent serving as a digital host within a mobile app for credit card customers. The agent, trained to understand colloquialisms and even known to tell jokes, serves as a secure way for customers to get answers quickly while understanding appropriate context for when a live representative is required. The company views this agent as a tool for its employees to better serve customers, handling over one million interactions, boosting customer satisfaction and becoming one of the bank’s top-rated service channels. Redi now supports customers across Virgin Money’s digital platforms and has been recognized with an industry award for AI in financial services.
To help employees navigate countless procedures, evolving regulations and complex banking systems, Wells Fargo built an agent through Teams to ensure fast and accurate customer support. Using large language models, the agent provides instant access to guidance on 1,700 internal procedures across 4,000 bank branches. Employees can now locate needed information faster without support from a colleague, with 75% of searches happening through the agent and response times reduced from 10 minutes to 30 seconds.
There is immense potential for agents to drive AI-first differentiation for organizations everywhere, especially when combined with Copilot and human ambition. At Microsoft, we believe AI is about empowering human achievement, unlocking potential and democratizing intelligence for as many people as possible with our cloud and AI solutions — as evidenced by these AI Transformation stories of more than 700 customers and partners. I look forward to partnering with you to unlock continued AI opportunity, drive pragmatic innovation and realize meaningful business impact for your organization.
The post How agentic AI is driving AI-first business transformation for customers to achieve more appeared first on The Official Microsoft Blog.
The role of agentic AI has grown rapidly over the past several months as organizational leaders seek ways to accelerate AI Transformation. We firmly believe that Agents + Copilot + Human Ambition can deliver real AI differentiation for our customers. By putting the autonomous capabilities of an agent to work for their businesses, our customers…
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The 2025 Annual Work Trend Index: The Frontier Firm is born
We are entering a new reality — one in which AI can reason and solve problems in remarkable ways. This intelligence on tap will rewrite the rules of business and transform knowledge work as we know it. Like the Industrial Revolution and the internet era, this transformation will take decades to show its full promise — and will bring broad technological, societal and economic change.
The 2025 Work Trend Index Annual Report is designed to prepare leaders and employees for this shift. As in previous years, it draws on a large global survey, Microsoft 365 telemetry and LinkedIn hiring and labor trends. New this year are insights from AI-native startups, economists, scientists and academics — all pointing to a seismic shift already underway. In fact, 82% of leaders say this is a pivotal year to rethink core aspects of strategy and operations.
The data reveals the emergence of a new kind of organization: the Frontier Firm — built around intelligence on tap, human-agent teams and a new role for everyone: agent boss. While the shift ahead is profound, human ambition, creativity and ingenuity will continue to create new economic value and opportunity. In fact, 71% of workers at these firms say their company is thriving, compared to just 37% globally.
You can buy intelligence on tap
Imagine if you knew, before the internet took off, just how much it would reshape business. That’s where we are with AI. Intelligence is no longer bound by headcount or expertise. It’s an essential durable good: abundant, affordable and scalable on-demand. As economic and shareholder pressures grow, this on-demand intelligence offers a new lever for growth — one that can close the growing gap between business demands and human capacity. While 53% of leaders say productivity must increase, 80% of the global workforce reports lacking the time or energy to do their job. And on average, employees are interrupted by a meeting, email or ping every 2 minutes. To bridge this Capacity Gap, 82% of leaders expect to use digital labor to expand their workforce in the next 12 to 18 months.
Digital labor will spur the reinvention of even the most established firms — and the birth of new companies we haven’t even thought of yet. On LinkedIn, top AI startups are hiring at 2X the rate of Big Tech. Much of that talent is flowing out of Big Tech and staying in the startup world, pointing to a deeper shift where innovation — and opportunity — are rising. As incumbents adapt and challengers scale, like we saw in the .com boom, the rules of talent and competition are being rewritten in real time.
Human-agent teams will upend the org chart
As AI continues to democratize expertise, we’re seeing a move from rigid org charts to more fluid, outcome-driven Work Charts. These structures flex with the needs of the business, drawing on the right mix of humans and agents to get the job done. While every function will evolve at a different pace and scale, 46% of leaders say their organization is using agents to fully automate workstreams or business processes — with customer service, marketing and product development as the top AI investment priorities.
To maximize the impact of these human-agent teams, organizations need a new metric: the human-agent ratio. Leaders must ask two critical questions: How many agents are needed for which roles and tasks? And how many humans are needed to guide them? Getting that ratio right will be critical — and task-specific. Organizations will need to consider if there are times when human and digital labor outperform AI alone, when customers prefer a human touch or when society expects people to be responsible for the consequences — like a high-stakes product or finance decision. Whether it’s a customer conversation, a strategic decision or a product launch, knowing how to staff the right mix of humans and agents will define how work gets done — and how success is measured.
Every employee becomes an agent boss
As agents increasingly join the workforce, we’ll see the rise of the agent boss: someone who builds, delegates to and manages agents to amplify their impact and take control of their career in the age of AI. From the boardroom to the frontline, every worker will need to think like the CEO of an agent-powered startup. In fact, leaders expect their teams will be training (41%) and managing (36%) agents within five years.
For those ready to lean in, AI will be a career accelerator — but leaders are ahead. We measured the agent boss mindset across seven indicators — from regular use and trust to career impact. Leaders outpace employees on every measure: 67% are familiar with agents (vs. 40% of employees) and 79% believe AI will accelerate their careers (vs. 67%). But this shift won’t stop at the top. As agents become embedded into daily work, roles across every level and function will evolve — along with the broader workforce. While 33% of leaders are considering headcount reductions, 78% are considering hiring for new AI roles. And 83% say AI will enable employees to take on more complex and strategic work earlier in their careers.
This shift is multifaceted — every industry and role will evolve differently as the technology diffuses across business and society. Just as the internet era created billions of new knowledge jobs — from social media managers to UX designers — the AI era is already giving rise to new roles, with many more to come. Preparing for what’s next is no longer optional. Employees must build AI skills and companies must support them with the right tools and training. This moment calls for honest conversations, intentional communication and real investment in reskilling. The companies that invest now won’t just keep up — they’ll shape what comes next.
Copilot is the new UI for AI
Today we’re announcing the Microsoft 365 Copilot Wave 2 Spring release — designed to power the next era of human–agent collaboration. The Microsoft 365 Copilot app is now your window into the world of agents, with new capabilities for this next phase — driven by more advanced models, adaptive memory and reasoning agents that work alongside you. Updates include:
- Researcher and Analyst agents powered by OpenAI’s deep reasoning models rolling out to customers through the Frontier program — and with our new Agent Store, you can easily find, pin and use agents — from partners like Jira, Monday.com and Miro — or your own custom agents.
- Create brings OpenAI’s GPT-4o AI image generator to work, unlocking design and content creation skills for everyone. Easily modify or customize brand images or generate AI images aligned to your company’s approved brand guidelines and create everything from marketing copy and social assets to newsletter banners, videos and more.
- Copilot Notebooks transforms your notes, documents and data into immediate insights and actions. By grounding Copilot in a notebook containing specific chats, files, meeting recordings and more, it can focus on the most relevant information — all while constantly scanning your source material to update in real time as your data evolves. Notebooks can even create an audio overview of your content with two hosts that walk you through the key points — a fun, flexible way to stay informed.
- Copilot Search is a new AI-powered enterprise search that helps you find what you need instantly with rich, context-aware answers from across your organization’s apps and data. It connects to first- and third-party apps — from ServiceNow to Google Drive, Slack, Confluence, Jira and more — so you get fast, relevant results at work no matter where your data lives.
- New capabilities in the Copilot Control System empower IT pros to enable, disable or block agents for specific users or groups — to help ensure the right agents are being used by the right people.
2025 will be remembered as the year the Frontier Firm was born — the moment companies moved beyond experimenting with AI and began rebuilding around it. Like the digital native companies of a generation ago, they understand the power of pairing irreplaceable human insight with AI and agents to unlock outsized value. We’re giving customers the insight to anticipate what’s next — and the technology to help shape it.
Read the Annual Work Trend Index on WorkLab and visit the Microsoft 365 Blog to learn more about our product announcements. Learn what this year’s Work Trend Index findings mean for small and medium-sized businesses.
For all the blogs, videos and assets related to today’s announcement, please visit our microsite.
The post The 2025 Annual Work Trend Index: The Frontier Firm is born appeared first on The Official Microsoft Blog.
We are entering a new reality — one in which AI can reason and solve problems in remarkable ways. This intelligence on tap will rewrite the rules of business and transform knowledge work as we know it. Like the Industrial Revolution and the internet era, this transformation will take decades to show its full promise…
The post The 2025 Annual Work Trend Index: The Frontier Firm is born appeared first on The Official Microsoft Blog.
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