I have a student who tried to create her account but entered the wrong university email address. When she retried with the correct email and set up her password, that part worked. However, when she attempted to log in, she received an error message saying the account was blocked. She then tried to change her password and enter the authentication code, but in all cases the attempts were rejected.
How long will she have to wait before trying to create her account again?
Thank you very much in advance for your help.I have a student who tried to create her account but entered the wrong university email address. When she retried with the correct email and set up her password, that part worked. However, when she attempted to log in, she received an error message saying the account was blocked. She then tried to change her password and enter the authentication code, but in all cases the attempts were rejected.
How long will she have to wait before trying to create her account again?
Thank you very much in advance for your help. I have a student who tried to create her account but entered the wrong university email address. When she retried with the correct email and set up her password, that part worked. However, when she attempted to log in, she received an error message saying the account was blocked. She then tried to change her password and enter the authentication code, but in all cases the attempts were rejected.
How long will she have to wait before trying to create her account again?
Thank you very much in advance for your help. account blocked MATLAB Answers — New Questions

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