We recently identified an issue where users with iOS/iPadOS devices enrolling with Automated Device Enrollment (ADE) are unable to sign in to the Intune Company Portal app for iOS/iPadOS. Instead, they’re incorrectly prompted to navigate to the Intune Company Portal website to enroll their device, and they are unable to complete enrollment. This issue occurs for newly enrolled ADE users that are targeted with an “Account driven user enrollment” or “Web based device enrollment” enrollment profile and just in time (JIT) registration has not been set up.

While we’re actively working on resolving this issue, we always recommend organizations using iOS/iPadOS ADE to have JIT registration set up for their devices for the best and most secure user experience. For more information review: Set up just in time registration.

Stay tuned to this blog for updates on the fix! If you have any questions, leave a comment below or reach out to us on X @IntuneSuppTeam.

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