OneDrive changes metadata on files
I’ll try to make this brief.
OneDrive is not accepting/changing the metadata on my images after edit.
What happens is this:
1) I create an image file with keywords in DAM
2) OD uploads correctly.
3) I make a change to the file, e.g. keywords
4) OD uploads OK.
Then
5) a minute or two later OD redownloads the file without the keyword edit, reverting to previous version.
6) DAM sees the change, and reverts the keywords.
And then I’m in a perpetual loop.
I have had 2 MS support cases on this, supplied videos, had screen share sessions and on all occasions, the support agents stop responding either by email or by phone.
This is a very worrying issue and I see that others have experienced this over the last few years. I have had to remove my Photo library from OD, work on a local drive and rely on backups.
Does anyone have any idea how to resolve this?
I’ll try to make this brief.OneDrive is not accepting/changing the metadata on my images after edit.What happens is this:1) I create an image file with keywords in DAM2) OD uploads correctly.3) I make a change to the file, e.g. keywords4) OD uploads OK.Then5) a minute or two later OD redownloads the file without the keyword edit, reverting to previous version.6) DAM sees the change, and reverts the keywords.And then I’m in a perpetual loop.I have had 2 MS support cases on this, supplied videos, had screen share sessions and on all occasions, the support agents stop responding either by email or by phone.This is a very worrying issue and I see that others have experienced this over the last few years. I have had to remove my Photo library from OD, work on a local drive and rely on backups.Does anyone have any idea how to resolve this? Read More