Email rule not working with exempt condition
Hi all,
I’ve configured a rule to redirect emails originating from a specific external user, “email address removed for privacy reasons,” to two specific users within our organization: “email address removed for privacy reasons” and “email address removed for privacy reasons.” However, if the email is addressed to “email address removed for privacy reasons,” it should bypass this redirection rule. Unfortunately, this exemption isn’t functioning as intended, and the email is still being redirected to “email address removed for privacy reasons” and “email address removed for privacy reasons.”
Here is the screenshot :
Is there a way to resolve this and get it working as intended?
Message trace states that the email “Drop”
Hi all,I’ve configured a rule to redirect emails originating from a specific external user, “email address removed for privacy reasons,” to two specific users within our organization: “email address removed for privacy reasons” and “email address removed for privacy reasons.” However, if the email is addressed to “email address removed for privacy reasons,” it should bypass this redirection rule. Unfortunately, this exemption isn’t functioning as intended, and the email is still being redirected to “email address removed for privacy reasons” and “email address removed for privacy reasons.”Here is the screenshot : Is there a way to resolve this and get it working as intended?Message trace states that the email “Drop” Read More