Hi.  I thought there’d already be topics on this, but….

We missed the 7 day window to modify (down) the number of seats for a client (NCE).  By 2 days.  Opened a ticket w/ Support. Support says nope, no exceptions. No, you cannot transfer the licenses to another client. No, you cannot get credit for the amount spent.

Any ideas on any outcome other than eating it?

Thanks in advance.

​Hi.  I thought there’d already be topics on this, but…. We missed the 7 day window to modify (down) the number of seats for a client (NCE).  By 2 days.  Opened a ticket w/ Support. Support says nope, no exceptions. No, you cannot transfer the licenses to another client. No, you cannot get credit for the amount spent.Any ideas on any outcome other than eating it?Thanks in advance.  Read More

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