Customer cant cancel or reschedule appointment
Multi-Person appointment. Im getting the confirmation email on another PC with no logged in Microsoft Account (same also on my main machine with incognito tab).
Customer clicks cancel and approves the popup that he’s sure. Gets an error essentially saying that a booking could not be made (when he tries to cancel).
When customer tries to reschedule he always gets
Meaning someone else was faster and took the timeslot. Which can’t be true since im the only person knowing so far of our bookings page, also I tried different times and even other staff.
High impact: Customer cant cancel or reschedule
Multi-Person appointment. Im getting the confirmation email on another PC with no logged in Microsoft Account (same also on my main machine with incognito tab). Customer clicks cancel and approves the popup that he’s sure. Gets an error essentially saying that a booking could not be made (when he tries to cancel).When customer tries to reschedule he always gets Meaning someone else was faster and took the timeslot. Which can’t be true since im the only person knowing so far of our bookings page, also I tried different times and even other staff. High impact: Customer cant cancel or reschedule Read More