Microsoft 365 apps for macOS close and reinstall without notification – Known Issue
Hi, I was hoping to post this here to maybe get some more visibility about an outstanding issue regarding the built-in Intune Microsoft 365 apps for macOS package as documented here: ( Microsoft 365 apps for macOS close and reinstall without notification – Intune | Microsoft Learn )
We are still seeing this issue occurring where it appears that Intune is unable to correctly detect that the Office Suite for macOS was deployed. This causes the application to display as “Pending Install” and causes all M365 apps (Outlook, Teams (work or school), OneNote, OneDrive, Excel, Word, PowerPoint) to reinstall when device syncs, causing user loss of data and productivity. I’ve seen posts about this issue as far back as 2022. Is there any current work being done to address this issue? The current suggested resolution is to change the app assignment from “Required” to “Available for Enrolled Devices” which is not really ideal. We are using ABM with ADE (w/ user affinity). Mac OS Sonoma 14.5
If any MS MVP’s can post an update, that would be really helpful. @ScottSawyer
Hi, I was hoping to post this here to maybe get some more visibility about an outstanding issue regarding the built-in Intune Microsoft 365 apps for macOS package as documented here: ( Microsoft 365 apps for macOS close and reinstall without notification – Intune | Microsoft Learn ) We are still seeing this issue occurring where it appears that Intune is unable to correctly detect that the Office Suite for macOS was deployed. This causes the application to display as “Pending Install” and causes all M365 apps (Outlook, Teams (work or school), OneNote, OneDrive, Excel, Word, PowerPoint) to reinstall when device syncs, causing user loss of data and productivity. I’ve seen posts about this issue as far back as 2022. Is there any current work being done to address this issue? The current suggested resolution is to change the app assignment from “Required” to “Available for Enrolled Devices” which is not really ideal. We are using ABM with ADE (w/ user affinity). Mac OS Sonoma 14.5 If any MS MVP’s can post an update, that would be really helpful. @ScottSawyer Read More
