I own a high-performance PC running on the W11 Pro operating system, which has three user accounts. Two of these accounts are local, while the third one is linked to a Microsoft (outlook.com) account. Recently, when I attempted to switch to the Microsoft account, I encountered a frustrating issue – I could not enter the password correctly. Even using the onscreen keyboard did not help as the characters typed were not appearing in the password field. Despite rebooting the system, the problem persisted. 

Interestingly, both local accounts were functioning without any issues. To clarify, no characters were showing up in the password box when I attempted to type. I could only navigate around using the tab key and press enter for options like ‘forgot password’. 

However, after some troubleshooting, I was able to resolve the issue by selecting the ‘forgot password’ option. By providing the rescue email address, I successfully completed the steps, canceled out, and was able to log into the MS account.

The system had recently undergone some changes, including the addition of Veracrypt encryption and switching from a wireless to a wired mouse. Apart from these alterations, there were no other significant modifications made.

​I own a high-performance PC running on the W11 Pro operating system, which has three user accounts. Two of these accounts are local, while the third one is linked to a Microsoft (outlook.com) account. Recently, when I attempted to switch to the Microsoft account, I encountered a frustrating issue – I could not enter the password correctly. Even using the onscreen keyboard did not help as the characters typed were not appearing in the password field. Despite rebooting the system, the problem persisted.  Interestingly, both local accounts were functioning without any issues. To clarify, no characters were showing up in the password box when I attempted to type. I could only navigate around using the tab key and press enter for options like ‘forgot password’.  However, after some troubleshooting, I was able to resolve the issue by selecting the ‘forgot password’ option. By providing the rescue email address, I successfully completed the steps, canceled out, and was able to log into the MS account. The system had recently undergone some changes, including the addition of Veracrypt encryption and switching from a wireless to a wired mouse. Apart from these alterations, there were no other significant modifications made.  Read More

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