Hi. We have recently created an enterprise Azure account with Entra licences and are piloting MS Teams, with a view to rolling this out to all staff next month.  Azure is synched with our on-prem AD.  Currently we have asked out ICT Unit to install Teams (though some are on leave right now).

Our AD users’ Display Names are usually saved in the format “Surname, Forename” and their AD Description is saved in the format “Forename_Surname”. (No, I don’t know why, either!)

When I go to invite users to a Teams meeting, and begin typing a forename – e.g., Maria – it will bring back two results that I can click on:

Surname1, Maria – with their Description and Job Title (taken from AD) on the line below;a (random?) string of letters, numbers and dashes, e.g., ene34k56-3lkj9-kc34-23431m345m66 – with their Description on the line below (Job Title is not present, but is recorded in AD)

Entering a more common name in the invite field, e.g., John, brings back 11 results (correct), but again they’re a mixture of Surname, Forename on the first line with correct Description and Job Title on the second line; or a random string of letters/numbers with correct name on the second line, and no Job Title.

It’s also bringing back administrator accounts, which do not have associated mailboxes and have not been set up on Teams.

I can’t roll out Teams on a wider basis while this is happening.  Any help appreciated.

​Hi. We have recently created an enterprise Azure account with Entra licences and are piloting MS Teams, with a view to rolling this out to all staff next month.  Azure is synched with our on-prem AD.  Currently we have asked out ICT Unit to install Teams (though some are on leave right now). Our AD users’ Display Names are usually saved in the format “Surname, Forename” and their AD Description is saved in the format “Forename_Surname”. (No, I don’t know why, either!) When I go to invite users to a Teams meeting, and begin typing a forename – e.g., Maria – it will bring back two results that I can click on: Surname1, Maria – with their Description and Job Title (taken from AD) on the line below;a (random?) string of letters, numbers and dashes, e.g., ene34k56-3lkj9-kc34-23431m345m66 – with their Description on the line below (Job Title is not present, but is recorded in AD) Entering a more common name in the invite field, e.g., John, brings back 11 results (correct), but again they’re a mixture of Surname, Forename on the first line with correct Description and Job Title on the second line; or a random string of letters/numbers with correct name on the second line, and no Job Title. It’s also bringing back administrator accounts, which do not have associated mailboxes and have not been set up on Teams. I can’t roll out Teams on a wider basis while this is happening.  Any help appreciated.  Read More

​