TechCon365 – D.C. adds clarity to emerging technology through rich learning and networking opportunities. Alongside core technology adoption sits the value of discovering new things in the context of moving your business forward. To get a sense of what’s planned, review our TechCon365 – D.C. event guide.

In fact, new tools are available to you to measure progress, implement best practices for greatest impact, and drive real value to employees – for the business. We’re working across our teams to ensure we land consistency and focus within the D.C. keynote, breakout sessions, and workshops to Copilot for Microsoft 365 and other generative AI content – alongside the apps and services you love – like SharePoint, Teams, Viva, Power Platform, Fabric, and more.

Join in: TechCon365 – D.C. | August 12-16, 2024 | TechCon365.com/DC.

For the remainder of this article, I want to provide insight into how we frame user enablement. My goal is for all attendees to have the opportunity to learn the “what” of technology, grounded in the “why and how” of strategy and purpose – to ensure they walk away (or fly away) from D.C. equipped to navigate the era of AI with confidence. And that we, too, listen and get your feedback.

The ”what” | Product innovation

The conference promises insightful presentations, from the opening keynote that I get the honor of co-presenting with my peers, Naomi Moneypenny and Ben Summers, “Thriving in the Era of AI” – through all product-depth sessions delivered by Microsoft, MVPs, and our trusted partners.

You’ll get unique insights into Copilot and AI innovation, advances in employee experiences, content services that help automate the flow of work, and perspectives across roles: Business, IT Pros, and Developers. And we have numerous overview-style session to ensure a solid understanding of our strategy and vision – clarity on where Microsoft is taking content, communication, and collaboration into the future – with you. Visit our Copilot adoption hub to learn more. 

The “why and how” | Strategy and purpose

Good decisions take planning and the willingness to get properly informed, to weed out what does and doesn’t help you move forward. Ask yourself what does the business need AND how do I need to lead the business. We strive to guarantee outcomes to emerge as clear goals, solid change management, and robust (possibly new) user enablement programs. With everything in place, you will tackle inevitable change while adhering to responsible AI principles.

As an example of what you can expect, my breakout session “Delivering User Satisfaction and Adoption Practices for Microsoft 365” maps out the journey and fundamental skills necessary for adopting and enabling employees to leverage AI effectively. Along the way, you’ll need:

Leadership: Developing leadership capabilities to leverage AI for business outcomes.
Human Change: Managing human transformation through robust user enablement programs, investing in employee experiences, and authentically integrating feedback.
Technical Skills: Building and iterating technical skills to deliver business results, providing access to training and experts.
Responsible AI Principles: Adhering to Microsoft’s mission statement and ensuring AI experiences allow greater human connection by focusing on each other instead of redundant tasks.
User Journey: Understanding the user journey to deliver accelerated change based on trust, using the Think-Act-Feel framework to guide business outcomes.

See you there…

This is a tremendous turning point for many of us in our careers.  Similar to what came before with the cloud and other emerging products like Microsoft Teams but on a much larger scale.  Ask yourself, “Am I enjoying the work I’m tasked with every day?”  If not, now is your time to pivot and there are many great sessions where you can expand into new areas at this conference. Here are a few of the upcoming D.C. sessions designed to help you prepare for the future:

“Technical Readiness for Copilot for Microsoft 365” with Ben Summers   
“Empowering US Federal Agencies with Microsoft Copilot: A Roadmap to AI Democratization” with Steve Winward and Jay Leask
“What’s New for Microsoft 365 Admins” with Josh Leporati
“Managing Change in a Microsoft World! Office 365 Governance and Change Management” with Michelle Gilbert
“Have you met your new Trainer? – AI as a learning tool in the Power Platform” with Craig Harris
“Power Platform and Dynamics 365 in the Federal Government” with Brendon Colburn
“Securing and governing the Power Platform at scale” with Ken Aguillard
“The Future of Your Intranet: Beautiful, flexible and AI ready powered by SharePoint” with Katelyn Helms
“What’s new and next for Microsoft Viva” with Kristi Kelly

I believe in-person events are key to depth understanding where you can also build those essential human connections. We will build upon existing documentation and guidance to foster knowledge sharing and effective teamwork. Be curious. Mitigate unconscious bias. Plan to share and consume diverse ideas and perspectives. That is the value of in-person connections. That is what keeps me an active participant of this wonderful tech community – the best community in tech.

Join us at TechCon365 – D.C. | Use our MSCMTY code to get a $200.00 USD discount.

Get up to speed on #MicrosoftCopilot and AI with 27 sessions and 7 workshops at #TechCon365 in Washington DC August 12-16. https://techcon365.com/DC/sessions#sz-tab-244363

Invest in yourself, your colleagues, your entire organization. Embark on a journey to become an AI-powered organization.

Cheers and see you soon, Karuana Gatimu

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