Recently, the company required me to obtain WHQL certification, but to do so, I need to register for a hardware developer account. So, I searched for official documentation online to do it myself. I thought getting an account should be relatively simple, but I was wrong, really wrong! I didn’t expect that I would be stuck in a certain authentication process for almost a month during the registration of this account, and when I sent an email to Microsoft, the response was like a human-machine, which made me very powerless. My problem is that after passing the email verification, there was an issue with the personal verification. The system asked me to obtain a verifiable ID card, and I followed the document to obtain a globally trusted ID card. The problem is that in the process of obtaining the ID card, I need to download a Microsoft authentication app, and then use this app to scan a Microsoft QR code to verify whether the name on the ID card is the same as the name on the partner. However, I keep getting errors in this step, saying that the first name and last name do not match. The problem is that my first name and last name are really the same as those on the ID card, but no matter how I modify them, they do not match. Until now, it hasn’t been resolved. I’m really desperate. Can someone help me find the problem? I’m really on the verge of collapse, Here is a screenshot of my question.

​Recently, the company required me to obtain WHQL certification, but to do so, I need to register for a hardware developer account. So, I searched for official documentation online to do it myself. I thought getting an account should be relatively simple, but I was wrong, really wrong! I didn’t expect that I would be stuck in a certain authentication process for almost a month during the registration of this account, and when I sent an email to Microsoft, the response was like a human-machine, which made me very powerless. My problem is that after passing the email verification, there was an issue with the personal verification. The system asked me to obtain a verifiable ID card, and I followed the document to obtain a globally trusted ID card. The problem is that in the process of obtaining the ID card, I need to download a Microsoft authentication app, and then use this app to scan a Microsoft QR code to verify whether the name on the ID card is the same as the name on the partner. However, I keep getting errors in this step, saying that the first name and last name do not match. The problem is that my first name and last name are really the same as those on the ID card, but no matter how I modify them, they do not match. Until now, it hasn’t been resolved. I’m really desperate. Can someone help me find the problem? I’m really on the verge of collapse, Here is a screenshot of my question.  Read More

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