There are users in our facility who only rarely interact with Microsoft apps outside of one log per department. Last month on July 9, we moved the two essential logs onto a pair of Sharepoint sites, and set these users up with OneDrive shortcuts that open the content in desktop Excel, which is installed through our Microsoft 365 license.

Sometime on Wednesday, the OneDrive and Sharepoint sign-ins for all 3 users signed out, despite the fact they were accessing these logs every day through the desktop apps. I just had to run around, signing everything in and making backups to keep Sharepoint from overwriting the last few days of work.

Why would they time out despite accessing these shared files every day?

How do we prevent this from happening again?

​There are users in our facility who only rarely interact with Microsoft apps outside of one log per department. Last month on July 9, we moved the two essential logs onto a pair of Sharepoint sites, and set these users up with OneDrive shortcuts that open the content in desktop Excel, which is installed through our Microsoft 365 license. Sometime on Wednesday, the OneDrive and Sharepoint sign-ins for all 3 users signed out, despite the fact they were accessing these logs every day through the desktop apps. I just had to run around, signing everything in and making backups to keep Sharepoint from overwriting the last few days of work. Why would they time out despite accessing these shared files every day?How do we prevent this from happening again?  Read More

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