Hi Exchange Folks,

I need help in this case. My customer running on Exchange 2016 hybrid mode. There is 1 mailbox which sitting on on-premise and “Inplaceholds” has ghost value in this attribute. The rest of “Hold” attributes are false. According to customer there was a retention policy was set for this mailbox and now the policy has been deleted. Currently, the mailbox properties have set to “No policy” but the value still there. We tried to use command to get rid of it and even tried using adsiedit to remove the value but the value return back after refresh. We have checked in compliance portal, there is no policy point to this mailbox.

Any idea why and how to permanently clear the value? or anyway we use the value to trace where does it come from?

​Hi Exchange Folks,
I need help in this case. My customer running on Exchange 2016 hybrid mode. There is 1 mailbox which sitting on on-premise and “Inplaceholds” has ghost value in this attribute. The rest of “Hold” attributes are false. According to customer there was a retention policy was set for this mailbox and now the policy has been deleted. Currently, the mailbox properties have set to “No policy” but the value still there. We tried to use command to get rid of it and even tried using adsiedit to remove the value but the value return back after refresh. We have checked in compliance portal, there is no policy point to this mailbox.
 
Any idea why and how to permanently clear the value? or anyway we use the value to trace where does it come from?  Read More

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