​We are experiencing an issue in which Bookings sends a different link to the customer and to our team member for the same meeting leaving both parties waiting in separate meetings. This is happening more often now and is getting frustrating. Someone please help! Costumers will typically book through this our Bookings page. They will receive on email on their end with the booking confirmation with a link to a Teams meeting, they will then receive it again in a reminder email. The team member will also receive an email when the appointment is booked. Both sides of the booking emails will look like the image below. Along with the email, Bookings automatically populates an event in our Outlook calendar which we click to join the Teams meeting. I have checked and both the email that I receive and the link in my Calendar are identical. So I believe the customer is getting a different link than what is sent to me. This happens every so often so we have been calling the number linked to the booking if no one shows up and often times customers are in their own Teams meeting waiting for us.       Is this happening to anyone else? If so, how do you fix it?  Read More

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