FSLogix Lock issue – user cannot login – user cannot be manually disconnected from session
Issue just started happening.
On latest version of FSLogix (hotfix 4), upgraded from hotfix 1. Issue presented in hotfix 1, MS support suggested to update to latest.
We have a 15 minute policy pushed via intune that logs off disconnected sessions after 15 minutes.
It has been working fine for over a year. This week, one user is affected. When they are disconnected, the AVD session host (Win10) does not log them off, and FSLogix seems to hold onto their session.
The FSLogix logs indicate ” Failed to acquired check session lock for user username” repeatedly.
We don’t allow local profiles to be created. We have the required registry keys added.
User is 1 version back on the AVD client – also tried on latest client.
Opened ticket with MS support.
Only workaround is to reboot session host, but others are logged in and not a valid workaround. First time user logs in after a reboot, it works fine. Subsequent logins cause an issue, user receives “Singing out” as shown in screenshot and nothing happens.
When I try to manually log off the user either from the azure portal or the session host, nothing happens.
Anyone else experience this or have suggestions?
Issue just started happening.On latest version of FSLogix (hotfix 4), upgraded from hotfix 1. Issue presented in hotfix 1, MS support suggested to update to latest.We have a 15 minute policy pushed via intune that logs off disconnected sessions after 15 minutes.It has been working fine for over a year. This week, one user is affected. When they are disconnected, the AVD session host (Win10) does not log them off, and FSLogix seems to hold onto their session. The FSLogix logs indicate ” Failed to acquired check session lock for user username” repeatedly. We don’t allow local profiles to be created. We have the required registry keys added. User is 1 version back on the AVD client – also tried on latest client. Opened ticket with MS support. Only workaround is to reboot session host, but others are logged in and not a valid workaround. First time user logs in after a reboot, it works fine. Subsequent logins cause an issue, user receives “Singing out” as shown in screenshot and nothing happens.When I try to manually log off the user either from the azure portal or the session host, nothing happens. Anyone else experience this or have suggestions? Read More
