I have failed to renew action pack at lat days. There was a general error after trying to buy it with credit card. I have raised an issue. But instead of letting me know the reason behind the support person just mailed me how to renew steps. By the time I had the opportunity to talk to them my company verification status was rejected. I have been transferred to another team and came to know that i need to change my primary contact information since the email address is in “info@” format though it’s been there for years. But since my office 365 subscription is expired I can’t change my email and transferred to another team to do so. After providing all necessary information It’s been 5 days and still no progress. It’s utterly frustrating. And my previous two experience with Microsoft Partner Portal support was similarly poor. Is there any way to make it faster? Or I should leave the platform Microsoft just don’t care about their partners. I have been using Microsoft Development platform for two decades and their support and forums are just the best. But support of Partner Portal is the worst.

​I have failed to renew action pack at lat days. There was a general error after trying to buy it with credit card. I have raised an issue. But instead of letting me know the reason behind the support person just mailed me how to renew steps. By the time I had the opportunity to talk to them my company verification status was rejected. I have been transferred to another team and came to know that i need to change my primary contact information since the email address is in “info@” format though it’s been there for years. But since my office 365 subscription is expired I can’t change my email and transferred to another team to do so. After providing all necessary information It’s been 5 days and still no progress. It’s utterly frustrating. And my previous two experience with Microsoft Partner Portal support was similarly poor. Is there any way to make it faster? Or I should leave the platform Microsoft just don’t care about their partners. I have been using Microsoft Development platform for two decades and their support and forums are just the best. But support of Partner Portal is the worst.  Read More

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