Greetings, my name is Dave and I’m here to assist you.

Firstly, let’s investigate if your computer generates any minidump files, which could offer clues regarding the root of the system crashes.

To start, launch Windows File Explorer.

Proceed to locate the following path: C:WindowsMinidump

Move any minidump files to your Desktop, and compress them into a zip file.

Next, upload the zip file to a cloud storage service like OneDrive or Dropbox. Share the file and obtain a shareable link.

Share the link to the zip file in this space so that we can review it for you.

​Greetings, my name is Dave and I’m here to assist you. Firstly, let’s investigate if your computer generates any minidump files, which could offer clues regarding the root of the system crashes. To start, launch Windows File Explorer. Proceed to locate the following path: C:WindowsMinidump Move any minidump files to your Desktop, and compress them into a zip file. Next, upload the zip file to a cloud storage service like OneDrive or Dropbox. Share the file and obtain a shareable link. Share the link to the zip file in this space so that we can review it for you.  Read More

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