Viva Amplify Open Rates have dropped significantly – did something change?
Hello,
In two different campaigns, for a total of 4 messages, starting 9/20 our open rates have dropped significantly for messages to the same audience. Previous open rates were around 50%, they are now showing 18% or less. Did something change with the way these are being reported or is something broken with the reports?
Hello,In two different campaigns, for a total of 4 messages, starting 9/20 our open rates have dropped significantly for messages to the same audience. Previous open rates were around 50%, they are now showing 18% or less. Did something change with the way these are being reported or is something broken with the reports? Read More