Hi Team,
When Teams and Viva Engage conversations setting is true, and all the conversations are export as conversation thread in HTML File but sometimes some messages are exported in MSG format.
Could you please help us here to identify in which scenario HTML format will be export or MSG Format will be export or Both format will be export?

We observed when Teams and Viva Engage conversations setting is true conversation will be exported to HTML format and for Single thread message it will be MSG format but after few months we are receive both type of file format under Condensed Export format while configure conversation thread option true.

Please help us to understand scenario and share information on this.

Note : We are export data to condensed format from Review Set.

We are refer this article.

https://learn.microsoft.com/en-us/purview/ediscovery-commit-draft-collection

I really appreciate for your help.

Thanks in Advance.

​Hi Team,When Teams and Viva Engage conversations setting is true, and all the conversations are export as conversation thread in HTML File but sometimes some messages are exported in MSG format.Could you please help us here to identify in which scenario HTML format will be export or MSG Format will be export or Both format will be export?We observed when Teams and Viva Engage conversations setting is true conversation will be exported to HTML format and for Single thread message it will be MSG format but after few months we are receive both type of file format under Condensed Export format while configure conversation thread option true.Please help us to understand scenario and share information on this.Note : We are export data to condensed format from Review Set.We are refer this article.https://learn.microsoft.com/en-us/purview/ediscovery-commit-draft-collectionI really appreciate for your help.Thanks in Advance.  Read More

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