Hello All,

We use ServiceNow for Incident Management. To improve the quality of our tickets, we would like to add additional information to them. This information will be provided using a SharePoint form against the ticket ID.

We are seeking guidance on integrating a SharePoint form with ServiceNow for this requirement. Our goal is to ensure that when a form is filled out in SharePoint for a ticket number and submitted, the information is automatically reflected in ServiceNow for the same ticket number.

Thanks,

PBI V2

​Hello All, We use ServiceNow for Incident Management. To improve the quality of our tickets, we would like to add additional information to them. This information will be provided using a SharePoint form against the ticket ID. We are seeking guidance on integrating a SharePoint form with ServiceNow for this requirement. Our goal is to ensure that when a form is filled out in SharePoint for a ticket number and submitted, the information is automatically reflected in ServiceNow for the same ticket number. Thanks,PBI V2  Read More

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