Display Issue opening files via Sharepoint “Open in App”
Hello MS Tech Community,
We frequently work with CAD files/programs on SharePoint. Using SharePoint’s “Open in App” feature, we can open and edit CAD files directly in the desired CAD application.
However, we have encountered the following issue: When we open CAD files via the “Open in App” feature, the user interface in several CAD programs is misaligned. Buttons appear disproportionately large, the drawing window is too small, and the entire display is distorted. However, when we open the same file through File Explorer (e.g., via OneDrive synchronization), the file is displayed correctly without any issues.
Affected programs: Archicad, Cadwork, Rhino
This issue has been occurring since we first started working with CAD files on SharePoint, approximately 3–4 months ago. It still persists, and we tested it again last week with the same result.
My colleagues are experiencing the exact same issue. We’ve tried different devices and users.
The support of the affected programs didn’t have any solution, so we asume it’s a sharepoint / onedrive issue. We also contacted the Microsoft Support. They told us to open a ticket in this community.
We have some console logs of the file openig process. There are some differences when we open it in the local file System and via “Open in App” in Sharepoint.
Example missalignment (Buttons way to big, drawing window (black) should be the whole size of the white display):
Does anyone have any ideas on how to solve this problem or has experienced something similar? We would be grateful for any help or suggestions.
Thank you in advance and best regards,
Hello MS Tech Community,We frequently work with CAD files/programs on SharePoint. Using SharePoint’s “Open in App” feature, we can open and edit CAD files directly in the desired CAD application. However, we have encountered the following issue: When we open CAD files via the “Open in App” feature, the user interface in several CAD programs is misaligned. Buttons appear disproportionately large, the drawing window is too small, and the entire display is distorted. However, when we open the same file through File Explorer (e.g., via OneDrive synchronization), the file is displayed correctly without any issues.Affected programs: Archicad, Cadwork, Rhino This issue has been occurring since we first started working with CAD files on SharePoint, approximately 3–4 months ago. It still persists, and we tested it again last week with the same result.My colleagues are experiencing the exact same issue. We’ve tried different devices and users. The support of the affected programs didn’t have any solution, so we asume it’s a sharepoint / onedrive issue. We also contacted the Microsoft Support. They told us to open a ticket in this community. We have some console logs of the file openig process. There are some differences when we open it in the local file System and via “Open in App” in Sharepoint. Example missalignment (Buttons way to big, drawing window (black) should be the whole size of the white display): Does anyone have any ideas on how to solve this problem or has experienced something similar? We would be grateful for any help or suggestions.Thank you in advance and best regards, Read More